Countermeasures to close the gap between current & ideal.
Strategy, organization & policy to close the gap between current & ideal.
Social Science
Technical Science
Human Development
! Customer #1 ! Employees most important resource. ! Direct Observation
! Kaizen
(Principles)
Philosophy
8
Based upon “constructive
dissatisfaction with the status quo.”
NEED to change > risk of change.
Many small improvements. Everybody,
everyday.
10
7 Wastes Unevenness or inconsistency.
Strain or Over- burden
“The order of improvement must be easier, better, faster, and then cheaper” – Shigeo Shingo
• Chaos to Stability - large P/D ratio • Stability to Standardization – smaller P/D ration but still long • JIT – short P/D ratio, but still greater than 1 • Higher JIT – P/D < 1
Stability
Standardization
Just-in-time
Higher JIT
Chaos
Lean
Social S
cien
ce
Lean Technical Science
19