www.northumbria.ac.uk/international
The International Student JourneyNeil Slater Head of International Student Recruitment
International Office
Sue BroadbentHead of Student Wellbeing
Student Services
How Much do you Know?
1. How many enquiries from International students does Northumbria receive annually?
2. How many Nationalities are represented on Campus?
3. What is the maximum number of hours an international students is allowed to work during term time?
4. How many pages long is the student visa renewal application form?
5. How many student visa applications did Student Services process between September – December 2009?
www.northumbria.ac.uk/international
Role of International Office
• Student Recruitment• Partnerships & Sponsors• Scholarships• Marketing & Enquiries • Representatives Network• Admissions • Sponsoring Tier 4 Visas (New
Students)• Study Abroad & Exchange ( Non EU)
www.northumbria.ac.uk/international
Regional Offices• 4 Offices
• Malaysia• India• China• Thailand
• Northumbria Staff
• Support University Staff, Agents & Partners
www.northumbria.ac.uk/international
First Contact
• Direct• Email/ Web/ Exhibitions• Regional Offices
• Via Intermediaries • Agents• Partner Institutions• Sponsors
www.northumbria.ac.uk/international
Agents
• Wide network – 300 +
• Extensive training• Contractual
obligations
www.northumbria.ac.uk/international
Publicity Materials
www.northumbria.ac.uk/international
Web & Conversion Activity
• Chinese and Korean language sites
• Enquiry management system- Connect
• “Ask Northumbria”
www.northumbria.ac.uk/international
Applicant Communication
www.northumbria.ac.uk/international
Offers
• Always made by University staff
• Assessment of qualifications
• Preliminary fraud checks• Assessment of English
Language
www.northumbria.ac.uk/international
Next Steps
• Passport details• Deposits (£4000)• Accept offer and terms• Tier 4 visa sponsored by
Northumbria (CAS No)• Biometrics (ATAS Clearance)• Apply for visa with original
certificates, CAS no and financial documents
www.northumbria.ac.uk/international
Pre-Arrival Information
• Joining instructions• Pre-departure briefing done in
large markets, e.g. China, India, Malaysia
• Also run by British Council• Sent “Coming to Study” –
produced by Student Services
Supporting the international student journey
Student Services – Who are We?• Careers jobs search, further
study, career planning
• Chaplaincy details of local places of worship, pastoral and spiritual support
• Counselling confidential counselling andsupport
• Disability support and advice
on any disability issue
• Welfare and Information advice
International on all matters relating
Support to your study and stay
How do we support Students?
Pre Entry• Practical Information
• Pre-departure checklist
• Different country, different culture
• Available on line and in hard copy
“
How do we support Students?
On Course
• Meet and Greet
• Induction
• Social Activities/Events
• Visa Renewal and Immigration Enquires
Student Visa Extension• Extensive support and advice
to all who need to extend their student visa
• Fortnightly visa information workshops
• Daily visa renewal Appointments
• All applications sent to Home Office Student Batch Scheme
• Returned to Student Services and then to student’s UK address
• Database of all renewals
How do we support Students?
Exit
• The road home• Post graduation work and
study opportunities• Alumni
What we do for staff• Cultural Awareness Training
• Regular updates on relevant
developments
• Representation on working
groups and committees relevant to International student issues
• Advice and feedback
Further Information• Website:
http://www.northumbria.ac.uk/sd/central/stu d_serv/
• Tel:
0191 227 4127 (city)
0191 215 6590 (Coach Lane)
• Email:
• Visit Us:
Northumberland Building - City campus
Allendale Building - Coach Lane Campus
Questions?