Knowledge Management
The Lever and the Windmill
The Lever
“Knowledge management is the leveraging of the
organization’s collective wisdom…
The Lever
“Knowledge management is the leveraging of the
organization’s collective wisdom…
But, levers require work…
The Lever
Source: http://www.cool-science-projects.com/images/man-and-lever.jpg
“Knowledge management is the leveraging of the organization’s collective wisdom…
Small force over long distance
=Large force over short distance
But, levers require work…
Leverage
…the same amount of work…
Leverage Equation proving the disadvantage of leverage:
The Windmill
The wind is already there…
The Windmill
(without the work)…why not use it?
The Windmill
Use existing data sources (i.e., the wind) to power other systems:
The Windmill
Use existing data sources (i.e., the wind) to power other systems:
The wind can be data from:
• Records Management Systems• Document Management Systems• Time and Billing Systems• Enterprise 2.0 Systems• Other
The Windmill
The wind can power:
• Document Retrieval Systems• Expertise Location Systems• FAQ Sites • Knowledge Bases• Financial Dashboards• Business Decisions• Other