The student academic experience: how do we respond to the challenge?
Libby Hackett, Chief ExecutiveUniversity Alliance
2014 Student Academic Experience Survey report – some figures
86%overallsatisfactionrate
52.1% 36.3%valueformoney
48%wouldredirectinvestmentintoreducingfees
What I’m going to say: responding to the challenge…
• Let’shearfromthestudents
• Qualitywillkeeprisinguptheagenda
• Valueformoney
Breadth and depth of university experience – more than just a degree
How is quality currently secured? More safeguards than ever before
Statutoryprotection“university”KeyInformationSetsUnistatsInternalvalidationSubjectbenchmarksFrameworkofHEQualificationsUKQualityCodeCollaborativeapproachSharedresponsibilityExternalexaminersInternalstudentquestionnairesNationalStudentSurveyLeaguetables
SLCfundinginthreeinstalmentsCUCCodeofPracticeQAArevieweverysixyearsQAAthemedreviewsStudentengagementPSRBsInternalcomplaintsprocedureOIACauseforconcernprocedureEuropeanqualificationsframework
Change in numbers
Managing quality in an expanding system:
RegulationParity for all students
Managing riskStudent success
Value for money / Transparency
£9,000fee
Buta45%RABsubsidy
50:50shareofinvestmentoverall
£5,000averagegraduatecontribution
Australia
HEPI report: Clear water
Uni_funding