Turnkey Solutions
About MESA
Performance Excellence
LEAN
From “OK” to “World Class”
Differentiation: What Makes Companies Stand Out?
Everyday Low Prices
Customer Service& Personal Attention
Innovative, Cool Products
Keys to Strategic Planning
• Know who you are
• Know where you are and where you need to be
• Know what your customers want and will pay for
• Develop a Value Package you can deliver
• Have a pretty good idea of the future
• Expect the unexpected
Strategy Development
What We Do?
• Exceptional Customer Service
• Remarkable Relationships
• Performance Excellence
• Great Place to Work
• Opportunistic Growth
Format and Presentation Matters
Communication Tools
• Intranet
• Posters
• Wallet Cards
• New Employee Orientation
• Meetings
• Regular Written Messages
Execution: The Hard Part
Measurement and Adjustment
The Take-Away
• Know your Objectives
• Create a Tactical Plan
• Use a Systematic Approach to Deploy the Plan
• Communicate and Integrate
• Don’t forget to review and measure
• And finally, Change and Adapt accordingly