Transcript
Page 1: What can a 10 year old Gaga fan teach us about building community?

Do you know who this is?

Page 2: What can a 10 year old Gaga fan teach us about building community?

On 16 February 2011, 10 year old Maria Lourdes Aragon uploaded a video on Youtube of herself performing Lady Gaga’s chart-topping song “Born this Way”.

Page 3: What can a 10 year old Gaga fan teach us about building community?

On 16 February 2011, 10 year old Maria Lourdes Aragon uploaded a video on Youtube of herself performing Lady Gaga’s chart-topping song “Born this Way”.

Lady Gaga found it.

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…and with a single tweet, Gaga told 8,576,562 people about little Maria.

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Within 6 days the video was viewed over 17 million times.

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(sorry. 18,213,566 views)

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Causing an obvious sensation around the world.

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…and Gaga reached out to her.

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…in a BIG way.

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The ‘Little Monsters’ are the most loyal music fans in Pop today.

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...or: “What A 10 Year Old Gaga Fan Can Teach Us About Social Networking”

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This is not a social media presentation.

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This is a presentation about building a

community.

This is not a social media presentation.

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Let’s look at the problems that we’re facing in the current environment.

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Every two days we create as much information as we

did from the dawn of civilization up until 2003.

noise!PROBLEM #1:

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I have 2 million people on my Facebook page

who I can talk to directly. Why do I need

traditional advertising?

confusion about the state of marketing

PROBLEM #2:

Robert Polet, CEO Gucci Global

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everyone’s looking for the next ‘big thing’PROBLEM #3:

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unrealistic expectations of social media

PROBLEM #4:

I want a) a Facebook page b) a viral video c) pop

d) fizz e) fruit salad

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there’s a deluge of social media campaignsPROBLEM #5:

I clicked on ‘Like’.

Now I want my %$#%ing iPad!

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behaviours are changing, fast! PROBLEM #6:

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What does it mean to create a community?

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The word ‘community’ derives from the Latin communitas or communare which means to share.

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The

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It’s when those community members start talking to each other.

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What is it that made a 10 year old girl a Lady Gaga fan for life?

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Have a cause.#1:

“It’s about staying true to yourself. She doesn't bother about hearing what everybody else thinks. She just does what she does and she's successful with it” – Maria Lourdes Aragon

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Give content freely.#2:

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Create unique idiosyncrasies.#3:

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Identify influential ambassadors.#4:

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Empower members. #5:

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Interact relentlessly

#6:

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Rewards, often.

#7:

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A shared value exchange

#8:

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after all of that, is community building really all that important?

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In only 3 years Lady Gaga...

More fans and followers than Barack Obama

(16.5mil on Facebook and 8.5mil on Twitter)

First artist with 1 billion online video views

Holds record for fastest selling single ever on iTunes

Nr.4 on the Forbes' 2010 Celebrity Power List

Expected to earn more than £63million in 2011

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Page 39: What can a 10 year old Gaga fan teach us about building community?

Thank you.

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