PERSONAL VALUES
PROFESSIONAL VALUES
A RESOLVEABLE CONFLICT?
Schools of Ethical PhilosophyKantian Duty – Principled action to individual –
universal applicationUtilitarian Action based on the common good/happiness
of group/majorityRadical-marxist feminist
Challenge normative power relations
Reflective-Existential humanist
We are each the captains of our ship – essentialism derived from experience
Modernism We can (as a human race) derive universal values/truisms – things we hold to be self evident
Post modernism ConstructionistNarrative
We (as a human race) cannot
Personal Values are…….
• What we choose to regard as ethically relevant or worth owning and standing up for
• They say something about us and who we are
• Although we may hold values in common with others the ‘set’ of values we come to
hold are individual to us.
Personal Values
• Our personal value base is unique to us – there is no
written format of what they are/should be.
• We can make a marked improvement in our own lives
by committing to the values we already believe in or by
adopting new ones.
• We need to identify the values we hold as an individual
and consider how these values influence us and the
impact they may have on not only our own lives but
ultimately on others.
Where do they come from? Once formed are they ‘set’
• Personal influences such as family, friends and peers.
• Other factors such as culture we are brought up in.
• Education, religion, societal morals and perceptions, law and
policy.
• Internalised ethical beliefs
• Media – to name but a few.
• Can values can be adjusted and changed according to
circumstances?
Macrosystem – wider social and cultural
factors
Exosystem – local community, resources
Microsystem – parents
Chronosystem – the influence of
growth and development
over time
Microsystem -siblings
Mesosystem
Crawford and Walker (2003:20)
Bronfenbrenner(1979)
Moral developmentPre-conventional
Choices on the basis of immediate consequences
May choose an ethical alternative if in their own self-interest
Morality defined by fear of external influences, i.e. authority, parents
(Kohlberg: 1976)
Conventional Level
Decisions made in accordance with formal rules
Rooted in informal norms of social context
Choose ethical alternatives at a cost to themselves
Post conventional level
Decisions based on human rights, fairness, justice
Ignore self interests
May violate society’s rights and norms
Why do values matter?
Attention to our values helps us;
• Become more self-aware.
• Make ethical decisions.
• Develop credibility,
• Understanding one's own core values is integral to becoming
self-aware. Self-awareness helps us understand how people
perceive us, it enables us to identify the personal qualities that
we would like to change.
• Values influence our choices, but our choices also influence our
values.
What would you do?
Carry on walking?
Acknowledge her?
Give her some money?
How this demonstrates our values
• A strong positive value base may result in you talking to
the woman or offering her support.
• A strong negative value base may result in you applying
blame to her.
• A neutral value base may result in you just walking by
• All of these demonstrate that you have a value based
reaction.
• This highlights that values form your every response to a
situation, and do not always imply a negative connotation.
What does this mean for our professional work?
Social care professionals are required to make or
contribute to the making of decisions that effect
service users. Such decisions are usually very
important to the service user, sometimes they
can change the course of a service users life.
They may be based on a sound assessment and
comply with the GSCC’s CoP but the subjective
element that includes personal values not only
remains present but often influences the
outcome.
Paternalism A value position that social are professions have bee accused of
often adopting is Paternalism, which originates from the Latin
pater, and means to act like a father, or to treat another person
like a child. There is an implied intention to act for the good of
another person but often without that person's consent, or
limited agreement in a manner that parents might do for their
children.
Paternalists advance people's interests (such as life, health, or
safety) at the expense of their own self determination
Paternalists suppose that they can make wiser decisions than
the people for whom they act.
Professional Values
What is our professional value base?
How have these been formed?
What is the role of professional social work values.
The application of professional values
• Social workers must be able to justify their actions
• “Social workers who can argue effectively from a sound principled position…will be able to advocate for service users much more effectively than those who second guess what might be in the interests of the majority” Parrott,L.(2004:54)
Professional Values and Practice
An analysis of the application of professional values to practice provides a means to examine the many roles social workers play and the various approaches to practice that may be taken. This will represent a diverse range of service users.It will involve reflecting on knowledge, professionalism and accountability.
The Role of professional Values
No one value base is shared by all the professionals.
Value base of ALL professions have their own set of “informal” rules and meanings, deriving from the sub-cultures within the organisation.
The professionals self-image reflects the value base if the organisation in which they work.
The professional value base of the organisation gives that organisation its professional identity.
A Case Study
Maisie is a 62 year old white woman who has been married to Albert, a 68 year old white male for 44 years. Albert was diagnosed as suffering with Alzheimer’s disease when he was 65 and the illness has made significant progress. He shows some cognition in long term memory but has limited short-term memory and on occasion fails to recognise her as his wife. Maisie is slight in build and is finding the physical care of Albert increasingly demanding now she is increasingly having to undertake the personal care of Albert. She is unsure as to whether or not his occasional angry outbursts are the result of his frustration or whether they are the result of a far less rational process, but her safety cannot be guaranteed at such times. Maisie want to continue to care for her husband and feels guilty about having to ask for help. Albert wants to stay at home and have his care undertaken by his wife. Peter, the son lives away and wants his father to go into residential care. Paula, the daughter wants to help support her mum to care for her dad but suffers from depression, The GP thinks respite care is appropriate. You are the Social Worker, Following your assessment of need you want to recommend the level of home care is increased. However you know the adult care budget is stretched and your manager is restricting additional services for existing service users.
Its not just about your personal and professional values
• The State• The Agency• Associated agencies• The Social Worker/ Social care worker• The Service User• The service user’s parents, carers and families
THE OCCUPATIONAL LANDSCAPE
The Roles
• Advocacy• Community Development• ‘Traditional’ casework• Allocator/Controller of services• Statutory intervention• Care Manager/broker
Some models of practice adapted from Banks 2006 p137
Social care/sw as
Radical
vocation
Professional
Bureaucrat-job
object Social change
Client
Skilled helper
Consumer
Service provision
principles Awareness raising
Personal devPEGS
Allocate resources
Org setting Independent /Vol
Private/ high autonomy
Statutory private sector
Professional values should be…..
Central to practice.
They are what we believe in and place value on.
Help us decide on a particular course of action.
Need to be actively implemented within our practice.
The adopting of, commitment to and acting upon appropriate values is central to good practice.
Why do we need codes of practice?
To Protect and give recognition to:
Service users
Staff
Those who may be involved in our service evaluation research activities
The profession
Foundation of professional values
Biestek (1961) principles;
Recognition of a unique qualities.Recognises the need for service users to freely express their true feelings.Sensitivity to feelings, and understanding of their meaning.Acceptance of the service user for who they are.Not to assign guilt/innocence or degrees of service users responsibility for issues.Freedom of choice in making decisions.Confidentiality
Butrym
Butrym (1976) describes three principles for social work.
Respect for Individuals, due to their inherent worth and independent of their actual achievements or behaviour.
Belief in the social nature of man as a unique creature depending on other men for fulfilment of his uniqueness.
Belief in human capacity for change, growth and betterment.
Timms
Timms (1983) identifies five typical inclusions in a social work values list;
Respect the client.
Accept him for himself.
Not to condemn him.
Uphold his right to self determination.
Respect his confidence
BASW’s 5 basic Values of Social work BASW,2002:2
• Human dignity and worth
• Social justice
• Service to humanity
• Integrity
• Competence
How would your professional values help you here?
Professional values
The social work profession embraces and strives to promote a strong values system.
The values we advocate don't always make us popular.
GSCC Code of Practice
1.1 Treating each person as an individual;
1.2 Respecting and, where appropriate, promoting the individual views and wishes of both service users and
carers;
1.3 Supporting service users’ rights to control their lives and make informed choices about the services they receive;
1.4 Respecting and maintaining the dignity and privacy of service users;
1.5 Promoting equal opportunities for service users and carers;
1.6 Respecting diversity and different cultures and values.
As a social care worker, you must protect the rights and promotethe interests of service users and carers.This includes:
Conflicts between personal and professional values
These will occur but the worker should try to reach an accommodation where possible. Significant failure to do so could result in the worker having a sense of cognitive dissonance, a sense of incongruity or lack of fit between thoughts and actions the worker is required to carry out.
Professional Misconduct
Professional misconduct is defined by BASW as being anything that is;
Harmful to service users or members of the public.
Prejudicial to the development or standing of social work practice.
Contrary to the code of ethics.
ConclusionAs Varidaki-Levine (2004:2) highlights:
“A brief reference to Social Work Philosophy and Values reveals that the tremendous scope of the above issues should be constantly studied, explored and researched. The Social Work Code of Ethics may provide a meaningful and acceptable base for professional accountability but the discussion on moral issues is an on-going process.
This notion leads to the next issue, that although Social Work is considered an Applied Discipline, the application of its knowledge is not a simple or a mechanistic process.”
SummaryEach of us has a set of personal values.
As each individual is unique, so is their value base they hold.
There is no set prescription/format for a personal value base.
Values can be challenged, defended or changed
Just because you do not have a strong reaction to an issue
does not mean you do not have a value base.
You are in the process of developing and hopefully adopting a
professional value base
There may be conflict between personal and professional
values.
Where possible any conflict should be reduced to a minimum
Reference List• Banks, S. (2006) Ethics, Accountability and the Social Professions.
London: Palgrave.• Biestek, F. (1961) The Casework Relationship• Butrym, Z. (1976) The Nature of Social Work. Macmillan Education:
London. • GSCC (2005). General Social Care Council Codes of Practice [online]
UK. Available from http://www.gscc.org.uk/NR/rdonlyres/041E6261-6BB0-43A7-A9A4-80F658D2A0B4/0/Codes_of_Practice.pdf.
• Kohlberg, L. (1976). Moral stages and moralization: the cognitive developmental approach. In T. Lickona (ed.), Moral development and behaviour: theory, research and social issues. New York: Holt, Rinehart and Winston, pp. 31–53. (1984). Essays on moral development, vol. II. The psychology of moral development: the nature and validity of moral stages. San Francisco: Harper and Row.
• Parrott. L (2006)Values and Ethics in Social Work Practice. Exeter: Learning Matters
• Timms, N. (1983) Social work values: an enquiry• Varidaki-Levine, L. (2004) The impact of social work philosophy and
values in praxis and in the learning process of the practitioners. ESRA