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2009 Annual Report

One life at a time...

Low Patient Visit CostDue to donations and volunteer support, Water Street Health Services continues to see a low cost to the organization per patient visit. Services are provided at no cost to patients.

Total Revenue $1,287,583

Total Expenses $1,369,626

Thank you for another year of faithful support of Water Street Health Services. Because of your partner-ship, we served over 2,000 unduplicated patients who could not have accessed health care elsewhere.

Please feel free to contact us with any questions or requests for additional information at (717) 358-2092 or [email protected]. We are a member in good standing with the Evangelical Council for Financial Accountability (www.ecfa.org). A copy of our completed 2009 audit is available on our website at www.WaterStreetHealthServices.org.

Community Need is Great

- 43% of new patients requested care due to economic situations, according to patient surveys.- At least 44% of our new patients were homeless, according to patient surveys.- Most patients earn less than $10,000/year:

Patient Visits are Increasing

2009 Annual Report

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

2005 2006 2007 2008 2009

5,59

5

5,81

7

5,88

7

7,12

5

7,82

1

7,82

1

After three years of researching and planning, the Lebanon Free Clinic opened in March 2009 to serve in-dividuals in Lebanon County without insurance, whether they’re the homeless or the working poor. It’s a satellite office operated and managed by Water Street Health Services in partnership with the Lebanon Rescue Mis-sion. Statistics regarding volunteers and patient visits here reflect both Lancaster and Lebanon numbers.

In 2009

$0-$9,999 $10,000-$14,999 $15,000-$19,999 $20,000-$29,999 $30,000 & above

Lancaster Lebanon

Program: $1,322,393 Administrative: $25,240 Fundraising: $21,993

*Percentage may not equal 100 due to rounding.

87%

6% 4%2%

1%

44%25%

24% 7%

97%

2%*2%

Increase in VolunteersActive volunteers include anyone who volunteered one or more times in a calendar year

Value of Investment into the Community: $2,290,270For every $1 donated, WSHS provides nearly $5 in services and supplies for the uninsured!

0 50 100 150 200 250

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

WSHS dental visit

Dentist visit in Lancaster County

ER visit in Lancaster County

$96

$150

$250

0 50 100 150 200 250

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

WSHS medical visit

Doctor visit in Lancaster County

ER visit in Lancaster County

$38

$65

$250

ER visit in Lancaster County

0

50

100

150

200

250

300

350

400

• Average Cost: Medicalo WSHS medical visit: $38o Doctor visit in Lancaster County: $65o ER visit in Lancaster County: $250 •Average Cost: Dental o WSHS dental visit: $96o Dentist visit in Lancaster County: $150o ER visit in Lancaster County: $250

268 358

37

Average Cost: Medical Average Cost: Dental

43% of new patients requested care due to economic situations(according to a patient survey)

In 2009

61%

36%

3%

2008 2009

Dental Services: $1,397,065 Medical Services: $824,497Mental Health Services: $68,708

Donated Services: $310,155 Contributions: $327,020 Donated medical/dental supplies: $562,822Other: $87,586

Grants received in 2009• Armstrong Foundation• Dart Foundation• Delta Dental of Pennsylvania• Lancaster County Community Foundation• Lancaster General Helping Hands Grant• Pyor & Arlene Neuber Charitable Trust through the PNC Charitable Trust Grant Review Committee• The Gamber Foundation

We strive for accuracy in our grant information. Contact Jennie Heydt at (717) 358-2077 for any changes or corrections.

The Water Street Health Services Board of Directors:• Len Brown (Vice-Chairperson)• Anne-Marie Derrico, M.D. (Secretary)• Robert Doe, M.D.• Mike FitzGerald• Lisa Hess• Victor McGlaughlin, M.D. • Charles R. Mershon, M.D. (Chairperson)• Jim Rapier• Roger Strause, D.D.S. (Treasurer)

changing one life at a time www.WaterStreetHealthServices.org


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