NYK LOGISTICS INNOVATE AND DELIVER
NYK LOGISTICS INNOVATE AND DELIVER
integrity
Be respectful and considerate to our customers and colleagues. Stay warm, cordial, courteous, and caring.
innovation Continually think of new ideas for improvement, even when conditions appear satisfactory. Remain open to betterment.
intensity Carry through with and accomplish your tasks. Never give up. Overcome challenges. Remain motivated.
NYK Group Values
NYK LOGISTICS INNOVATE AND DELIVER
New Horizon 2010Medium - Term NYK Group management plan
running from fiscal 2008 to fiscal 2010 (April 1, 2008 – March 31, 2011)
Supply Chain Solutions
• Working with all Divisions and Functional Groups• Integrating multiple NYK Services and Technologies• Collaborating on Solution Design and Development• Design and build replicable Logistics Solutions that integrate multiple NYK services
and technologies – Fill operational and process gap between customer acquisition and order
fulfillment• Flawless Implementation of customer solutions
– Follow tested integrated implementation methodology to reduce variability between scope design and solution deployment/operate
• Institutionalize a culture of continuous improvement– Deploy performance metrics through Balanced Scorecard at the customer level
NYK LOGISTICS INNOVATE AND DELIVER
NYK LOGISTICS INNOVATE AND DELIVER
NLA Visibility System: Tracking
NLA Visibility System: Inventory Visibility FunctionTotal Visibility / Total Inventory
Supplier /Consignee
Cargo MgtINSD / 3PL
Ocean / Air TransportNYK / Yusen / TCL / NWL /
Bulk Ship/ 3PL
DeconsolidationD.C. By-Pass
UWDC / 3PL
DistributionGST / ETA/ 3PL
StoreShelf
End-To-End Inventory
Create P.O.
Full Gate In
CargoShipped
Full Gate Out
Loadedon Truck
Outbound to D.C.
Ordered At Origin In Transit Inland Delivered
NLA Visibility System: Inventory Visibility Function
Cargo Received
Event Capture
Author: T. McKeon v1.2Last Updated: August 9, 2004
Outboundto Store
Container Manifest Container Inventory by Vessel Detailed Container Status Events
CargoReceived
in Warehouse
Loadedon Rail
Gate Out
EmptyAvailableLoaded on
Vessel/Plane
Actual Sail/Flight Date
Arrival atPort
WarehouseShipping
Order
Factory
“On Order” Inventory Totals Search By Customer P.O. Search By Availability
“Outbound” Inventory Detail By Item Code, Customer, Region Event Notifications
“On Hand / In Warehouse” Inventory Damaged / Destroyed / Returned Counts Totals Across Multiple Warehouses
In Warehouse Report Allocation Reporting Service Contract Snapshot
“In Transit” Inventory Totals
FinalDelivery
Item #/CountBEW 9,010PFF 3,524
Cycle CountsP.O. Sent toManufacturer
In Transit / Tracking Detail Tracking by Vessel/Voyage, Container, P.O. Inquiry By Vendor Invoice, B/L, Item #, Description
In Transit Detail
In Transit to Warehouse
On Hand / In Warehouse
Outbound to Customer
Inbound to Warehouse
WarehouseShipment Order
Cargo Shippedfrom Warehouse
Staged Cargo
HQConsignee
Booking
NYK Logistics Total Supply Chain Capability
NYK Logistics (Americas) Inc.NYK Logistics (Americas) Inc.Service OfferingsService Offerings
NYK Logistics (Americas) Inc.NYK Logistics (Americas) Inc.Service OfferingsService Offerings
Transportation Services • Intermodal
• OTR (TL+LTL)
• Project Cargo
• International
• Ocean
• NVOCC / CHB
• Warehouse
• Air Freight
• Preprint / Expedited Services
• Reverse Logistics
• Mexico Logistics
NYK LOGISTICS INNOVATE AND DELIVER
Intermodal Services Contracts / Equipment:NYK has rail contracts with all Class I Railroads in North America and access to nearly 100,000 rail containers.
Service / Coverage:NYK is above Tier 1 ranking in terms of equipment reservations, rail line haul services, & rail terminal performance ensuring a consistently higher lever of Intermodal service across all countries in North America.
Priority:NYK receives the highest level IMC priority for equipment and service. In addition to standard intermodal service, NYK offers expedited intermodal service which is comparable to over the road service at reduced rates.
Green:NYK is a “Green Company”, has ISO 14001 certification, & has been recognized as a leader in the transportation industry for our efforts to reduce carbon emissions.
NYK LOGISTICS INNOVATE AND DELIVER
• Robust industry purchasing power & leverage• Full truck load, partial truck load, & LTL truckload capabilities• Non-asset based flexibility & benefit with asset-based mentality• Single point of contact with centralized dispatch• Regional presence & insight with complete North American coverage • Thousands of carriers through single source solution• Minimum $100,000 cargo insurance• Always market competitive rates
OTR Services
NYK LOGISTICS INNOVATE AND DELIVER
LTL Services
• NYK offers our customers a select group of carriers • Unparalleled service within the 48 states, Canada, & Mexico• A complete web-based management program available 24 / 7 / 365 • Dedicated management of our customers shipping needs• Expedited, time definite guaranteed LTL service• Local LTL knowledge & professional expertise
By selling LTL, NYK adds value to your company because we know what makes our product offering attractive
to LTL shippers & consignees
NYK LOGISTICS INNOVATE AND DELIVER
Service Offerings & Market DevelopmentService Offerings & Market Development
• Truck (Open equipment: flats, steps, lowboys, etc.)• Dry Vans (53’ & 48’ equipment)• LTL & Intermodal• Super permit loads (19 axle or goldhofer platform trailers)• Ocean Containers (move intact or move as breakbulk)• Barge service (including intracontinental)• Over-dimensional rail service• On-site supervision• Unloading / Uncrating• Dunnage Removal / Rough Set Installation• Local distribution• Crane Service• Complete cradle-to-grave project management
Special Projects Services
NYK LOGISTICS INNOVATE AND DELIVER
NYK LOGISTICS INNOVATE AND DELIVER
International Services
• NVOCC (Non-Vessel Operating Common Carrier)• CHB (Customs House Brokerage)• Customer, Vendor, & Supplier Assessment• Purchase Order Management• Vendor Compliance• Origin Consolidation• Import / Export Technology• Security Education & Training• Homeland Security Compliance• Supply Chain Security (C-TPAT)• Facilities Inspection & Evaluation• Global Logistics Infrastructure
NYK LOGISTICS INNOVATE AND DELIVER
International Network Solutions Division
STANDARD CONSOLIDATION SERVICES
• Order Monitoring• Late Shipment Status Reporting• Carton Condition & Marking Inspection• Custom Loading • Bill of Lading Preparation• Ocean Carrier Booking Delivery• Commercial Document Collection• Negotiable Cargo Receipt• Container Manifest Preparation• Transmittal Advice• Document Distribution• Sailing Advice
INSD: A full service, neutral consolidator with global coverage
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NYK LOGISTICS INNOVATE AND DELIVER
STANDARD VALUE-ADDED SERVICES
• Bar Code Scanning• GOH Handling• Asia Warehousing & Distribution• Multi-Country Consolidation• INSD Self Appraisals• Performance Reports• Pre-Distribution• Vendor Education• Vendor Compliance metrics• ACE Participants• C-TPAT & supply chain security
International Network Solutions Division
NYK LOGISTICS INNOVATE AND DELIVER
Ocean Transportation Services • Founded 1885
• Member of the Grand Alliance
• Top 10 World’s Largest Shipping Company – 777 Vessels
• Worldwide Service Network Asia, Europe, Oceania, North & South America
• MLB, All-Water, & Intermodal Options
• Large Container Inventory (40’ HC, 45’, & reefer containers)
• Customer Service through Global Office Network
• E-Commerce Applications
• C-TPAT Certified - ISPS Certification
• ISO14001 Environment Certification
• Company Owned Terminal Operations
NYK LOGISTICS INNOVATE AND DELIVER
NVOCC Services NYK provides a complete Non-Vessel Operating Common Carrier
(NVOCC) option for global coverage of freight
• Over 19 contracted global carriers
• Overflow provider
• Alternative for customers using NVOCC that require a full logistics package
in addition to value-added services
• Full Container Loads with our global carriers
• Less than Container Loads (LCL) options available;
• Sailing flexibility with expedited and deferred services to support varying
& seasonal inventory demands
NYK LOGISTICS INNOVATE AND DELIVER
CHB Services
• NYK will assist customers in understanding the C-TPAT program and aid them throughout the process from MOU to VALIDATION.
• NYK will assist customers in establishing training programs for their employees.• NYK will assist customers in assessing their security systems by:
– Reviewing procedures and policies and comparing them with industry best practices– Helping to identify risks for the customer and developing programs to manage that risk– Developing pilot asset protection programs– Providing business solutions to security problems– Developing training solutions to meet government standards
• Centralized Remote Location Filing & Record Keeping• Compliance Consulting• Proactive program recommendations• ISA, Internal Controls & Training Programs
• US & Mexican CHB Services• Freight Forwarding, Warehousing, & Distribution Services• US Customs Bonded Warehouse• Foreign Trade Zone• Tolling Operations & Contract Services
Warehouse Services • Transloading Cross-Dock Facilities• EDI Integration• Small Parcel Processing• ASN/RF Receiving• Lot / Expiration Control• Consolidation / Deconsolidation• Serial Number Capture• Replenishment• Cycle Counting• Specialized Reporting• Returns Processing• Web-Based Inventory Visibility• Palletizing, Labeling, & Packaging Programs• Compliance Labeling UCC128
• WhereNet Yard Management System• Large Capacity Trailer Yard• Real-Time WMS• Automatic Event Billing & Invoicing• Pick & Pack Operations• Harbor Drayage• Assembly, Kitting & Repacking• Marking & Ticketing• Bar Code Scanning• RFID Container Tracking• 24 Hour Guard Service• Electronic Surveillance• ISO 9001-2001 Certified• QMS Employee Quality Program
NYK LOGISTICS INNOVATE AND DELIVER
Air Freight Services • NFO (Next Flight Out) – Same day service, goods delivered within the 48 mainland states with 23 hours of initial pick up. Excludes Alaska, Hawaii, & International Cargo.
• Next Day AM – Cargo that is picked up by 15:00 (M-F) & delivered by 12:00 NOON the next business day in most major markets.
• Next Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 the next business day. Alaska & Hawaii points are next day from 11 western states only. International rates do not apply.
• 2nd Day AM – Cargo that is picked up by 15:00 (M-F) & delivered by 12:00 on second business day.
• 2nd Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 on second business day.
• 3rd Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 on third business day.
• Economy – Expedited ground cargo that is picked up by 15:00 (M-F) & delivered by 17:00 between the third business and fifth business day (More time definite and higher sense of urgency than LTL service).
• Charter – Exclusive use of aircraft (Lear jet to Airbus) to transport cargo 24 / 7.
• NFO (Next Flight Out) – Same day service, goods delivered within the 48 mainland states with 23 hours of initial pick up. Excludes Alaska, Hawaii, & International Cargo.
• Next Day AM – Cargo that is picked up by 15:00 (M-F) & delivered by 12:00 NOON the next business day in most major markets.
• Next Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 the next business day. Alaska & Hawaii points are next day from 11 western states only. International rates do not apply.
• 2nd Day AM – Cargo that is picked up by 15:00 (M-F) & delivered by 12:00 on second business day.
• 2nd Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 on second business day.
• 3rd Day – Cargo that is picked up by 15:00 (M-F) & delivered by 17:00 on third business day.
• Economy – Expedited ground cargo that is picked up by 15:00 (M-F) & delivered by 17:00 between the third business and fifth business day (More time definite and higher sense of urgency than LTL service).
• Charter – Exclusive use of aircraft (Lear jet to Airbus) to transport cargo 24 / 7.
• Mission Critical
• Trade Show Logistics
• Oversized
• High Value
• Maintenance & Parts Recovery
• White Glove - Inside Delivery
• LTL Recovery
• Cargo consolidations to all points in Alaska, Hawaii, and Puerto Rico
In the current economic condition with other global air freight providers reducing overhead,
make sure your air freight gets there on time with NYK!
ISO 9002 Certified
Specialized Services
NYK LOGISTICS INNOVATE AND DELIVER
NYK LOGISTICS INNOVATE AND DELIVER
Preprint / Expedited Services
• Contracts with more than 5,000 carriers that understand the time sensitive market
• NYK pre-negotiates contracts with our carrier partners, securing capacity and unequaled service at competitive prices
• Access to 100,000 pieces of rolling stock
• Full EDI support with real-time, web-enabled shipment tracking and reporting
• Always 24 / 7 availability
• Eliminates most, if not all, of your company’s warehouse personnel
- Reduces your company’s overhead
• Ability to mix jobs on site at warehouses which optimizes the truckloads
- Allows NYK to provide a much lower rate
• NYK handles most (if not all) of the extensions
- Saves overhead / overtime
• Greatly reduces liability risk for late / missed deliveries
- If an error occurs during the shipping process – the risk is to NYK
• Knowing your inserts will arrive on time - Peace of mind!
Benefits of NYK Preprint / Expedited Services:
NYK LOGISTICS INNOVATE AND DELIVER
Reverse Logistics Services
Surplus and return merchandise, usually in LTL lots, move from customer return channel to NLAT Reverse Consolidation Centers
Products from multiple locations are consolidated into full truckloads with similar / same destination
Over 40 state of the art, fully secured, warehouse facilities across the country that include comprehensive information management systems Over 300 return orders processed each day and an average of 75 consolidated full truck load return moves per day
Surplus and return merchandise, usually in LTL lots, move from customer return channel to NLAT Reverse Consolidation Centers
Products from multiple locations are consolidated into full truckloads with similar / same destination
Over 40 state of the art, fully secured, warehouse facilities across the country that include comprehensive information management systems Over 300 return orders processed each day and an average of 75 consolidated full truck load return moves per day
LIFE - CYCLE ASSET VISIBILITY
Core Logistics
Capabilities
Redistribution & Remarketing Management
Repair &
Refurbishment
Recycle & Disposition Operations
Transportation
Sorting & Segregation
Consolidation
Inventory Management
Repackaging
Liquidation to Secondary Markets
Inspection
Plug & Play Testing
End of Life Disposal
Disposition & Reporting
Asset Recovery
Parts Harvesting
NYK LOGISTICS INNOVATE AND DELIVER
Mexico Services
Facilities• Branch office in Celaya, MX• Border facility with a Secure 100 trailer yard in Laredo, TX• 23,000 ft2 of warehousing available in Tijuana, MX• 260,000 ft2 of warehousing available in Laredo, TX• Railroad Spur, Union Pacific served
Security• Security guard service available• Specialty Mexican cargo insurance available upon request• E-track visibility capability• Trailers include security features including satellite tracking & door sensors• Full operating authority in all Mexican states
Equipment• 40’, 48’, & 53’ air-ride equipment• Boxcars• Specialized Reefers, Flatbeds, & TOFCs• Drop deck equipment available• Transborder / NAFTA – all steel-wheel service• Passport – Steel-wheel / rubber-wheel combination
NYK LOGISTICS INNOVATE AND DELIVER
Industry Differentiators
• “Best of the Best” by Logistics Management Magazine• “One of the Most Sustainable Corporations in the World” by Global 100• “One of the World’s Most Ethical Companies” by Ethisphere• “Circle of Excellence” by Distribution Business Management Association• “NDTA Quality Award” by the National Defense Transportation Association• “Carrier of the Year” awards from the Electronics, Auto, & Chemical industry
Why Choose NYK?Why Choose NYK?
NYK has a history of providing exceptional services and has received many honors including:
Connecting All The Links In The Supply Chain
NYK Innovate and Deliver!
Ocean OTR Air
Intermodal LTL Warehousing and A & D
NYK LOGISTICS INNOVATE AND DELIVER