Corporate Overview
About Zeta Software
Zeta Product Portfolio
Growth of Zeta Software
Zeta Worldwide
Zeta HRMS – Market Positioning
Implementation
Zeta Support
• 14 years in business• Operations started in
the Middle East, Dubai• Corporate Office in UK• Sales Offices in Middle
East & India• Support and
Development Centre at Kochi, India.
Zeta is today acknowledged by choice International Clientele
First Software Solution released in 1998
ERP Finance CRM Inventory Point of Sale Production Fixed Asset Project Costing Document Management HR
HRMS HR & Payroll Management, Time and Attendance. Benefit Management Leave Management. Loan Management Project Management Employee Self Service Performance Appraisal Performance Management Recruitment
ERP HRMS CRM Point of Sale Fixed Assets Management Document Management Property Management
Year Product Segment Technology Status
1998 PAYSOFT Small VB ZETA HRMS Standard
2000 POS Small VB ZETA POS Standard
2001 DISTRIBUTION Small VB Discontinue
2004 REAL ESTATE Mid ASP.NET Large
2005 FIXED ASSET Large ASP.NET ZETA FAMS
2006 IPAYSOFT Large ASP.NET ZETA HRMS Professional
2007 POS Mid C# ZETA POS Professional
2008 DISTRIBUTION Mid C# ZETA Distribution
2009 CRM Mid C# ZETA CRM
2010 FINANCE Mid C# ZETA Finance
2012 ZETA ERP All C# ZETA ERP
2013 DMS Mid ASP.NET To Be Released
• India
• UK
• Kenya
• South Africa
• UAE
• Bahrain
• Qatar
• Kuwait
• Oman
Zeta HRMS - Product positioning
Standard
ZETA
ZETA
ZETA
ZETA
Professional
Enterprise
Tier 3: < $ 25m
Tier 2: $ 25m - $ 500m
Tier 1: > $ 500m
Requirement AnalysisMapping of
requirements to Zeta functionalities
Project Plan & Documentation
Installation of the Standard ProductMaster Data PreparationData Migration
Customization of reportsParallel Testing &
Training Go Live
Implementation Methodology
AMC CustomersNon AMC Customers
Telephone Support
Email Support
Online Support (Chat)
Offsite through Internet
Onsite Support
Free Annual upgrades & updates
Benefits of Annual Maintenance Contract
Registering Support TicketPhoneEmailChatWeb
(Email will be generated
automatically)
Allocation to the respective Consultant
Issue resolved by the respective
Consultant
Email generated automatically
/communicated to Client
Customer confirmation
Submit Ticket
View Ticket
Zeta – International Clients
Zeta – International Clients
The Company
The Product
The Support
Technology
Scalability
Upgrades
Business Software Defined