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Zimbabwe (country code +263)
Communication of 26.VIII.2016:
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), Harare, announces the updated national numbering plan of Zimbabwe.
1. Definitions
Country Code (CC)
Country Code (CC) is a digit or a combination of digits (one, two or three) identifying a specific country or countries.
Dialling Plan
A string or combination of decimal digits, symbols, that defines the method by which the numbering plan is used. A dialling plan includes the use of prefixes, suffixes, and additional information, supplementary to the numbering plan, required to complete the call.
Geographic Area Code or Area Code (AC)
This refers to an area code that has a defined geographic boundary. Geographic area codes are for conventional fixed-line (or land line) services terminating at fixed points.
The Public Switched Telephone Network (PSTN) is divided into several geographic areas. Each of the geographic area is allocated an area code.
International Access Prefix (IAP)
A digit or combination of digits used to indicate that the number following is an international directory number. In Zimbabwe the International Dialling Access Prefix is ‘00’.
National Access Prefix (NAP) or Trunk Prefix
A digit or combination of digits used by a calling subscriber to make a call to another subscriber in his own country, but outside his own numbering area or network. It provides access to the automatic outgoing trunk equipment.
In Zimbabwe, the digit zero (‘0’) is used as the National Access Prefix, indicating a call to another Geographic Area (fixed network) or a call from fixed to mobile network, mobile to mobile and any other network to VoIP network.
National Destination Code (NDC)
The NDC is a combination of digits identifying a different specific geographical area within a country or a different network or service group (Mobile or VoIP services).
Subscriber Number (SN)
The portion of the international E.164-number that identifies the subscriber in a network or numbering area is called the Subscriber Number (SN).
X – The notation used in this plan to represent any digit from 0 to 9
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2. Structure of the international E.164-number
The international E.164-number for geographic areas is composed of a variable number of decimal digits arranged in specific code fields. The international E.164-number code fields are the Country Code (CC) and the National Significant Number (NSN). National Significant Number (NSN) is the combination of the NDC and the SN.
Country Code
(CC)
National Destination Code (NDC) or Area Code (AC)
Subscriber Number
(SN)
1-3 Digits(n)
National (Significant) Number N(S)N Maximum (15-n) Digits
International E.164 Number for Geographic Areas Maximum 15 Digits
3. Dialling Plan
Local Dialling (PSTN)
A subscriber in the same geographic area dials the Subscriber Number (SN) only.
Dialled digits for local PSTN call SN (XXXXXXXX)
National Dialling
A subscriber dialling a number in a geographical area that is outside own geographic area dials National Access Prefix, Area Code plus the subscriber number. A call from fixed to mobile, mobile to mobile or from any network to VoIP network within Zimbabwe is considered national.
Dialled digits for National Call (PSTN) NAP + AC + SN
Other Networks (MOBILE/VoIP) NAP + NDC + SN
International Dialling
A subscriber dialling an international number dials the International Access Prefix, country Code, Area Code/Network Destination Code plus the subscriber number.
The plus sign (+) can be used to indicate an international access prefix. (e.g. +263 for Zimbabwe).
Dialled digits (PSTN) IAP + CC + AC + SN
Other Networks (MOBILE/VoIP) IAP + CC + NDC + SN
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4. Special Codes and Access Prefixes
DIGITS SERVICE Comments/Remarks
‘0’ National Access Prefix (Trunk Prefix) This indicates a call to another geographic area, Mobile Service Number or VoIP Services number.
00 International Access Prefix The digits ‘00’ are used as International Access Prefix. This indicates an international call or a call outside Zimbabwe.
7X Non-Geographical National Destination Codes (NDC) for Mobile Telephony Services
71 – NetOne Cellular
73 – Telecel Zimbabwe
77 – Econet Wireless Zimbabwe
78 – Econet Wireless Zimbabwe
112 Emergency Services NetOne, PowerTel Communications
Econet Wireless Zimbabwe
Telecel Zimbabwe
114 MARS Emergency Call Centre NetOne
116 Childline Help line All Mobile Network Operators & Fixed Network
119 Emergency Services Telecel Zimbabwe
263 Country Code Zimbabwe Country Code
904 Automatic Ringback Fixed Network
908 Test Desk Fixed Network
950 Fault Report -Telephone Fixed Network
952 Fault Report Fixed Network
953 Fault Report - Data Fixed Network
960 Time Fixed Network
961 Childline Fixed Network
962 Directory Enquiries Fixed Network
965 International Directory Enquiries Fixed Network
966 International Telephone booking Fixed Network
967 Trunk Demand Fixed Network
968 Trunk Enquiries Fixed Network
969 Trunk Booking Fixed Network
993 Fire Emergency (Fixed Network)
994 Ambulance Emergency (Fixed Network)
995 Police Emergency (Fixed Network
999 General Emergency (Fire/ Ambulance/Police) Emergency (Fixed Network)
86XX Non-Geographical National Destination Codes (NDC) for VoIP Telephony Services
VoIP Operators
3XXXX Premium Rate Short Code Services Mobile Operators
080x Toll Free Numbers All Operators
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5. International Signaling Point Codes Assignments in Zimbabwe
ISPC (Binary)
ISPC (Decimal) Unique Name of the
Signalling Point Name of the Signalling Point
Operator
6-095-0 13048 Harare STP-202 Telecel Zimbabwe
6-095-1 13049 Econet Pockets Hill STP Econet
6-095-2 13050 Econet Willowvale STP Econet
6-096-0 13056 Harare TS (F150) TelOne (Pvt) Ltd
6-096-1 13057 Gweru ITSC (AXE10) TelOne (Pvt) Ltd
6-096-2 13058 ZWNET1A NetOne (Pvt) Ltd
6-096-3 13059 ZWNET1B NetOne (Pvt) Ltd
6-096-4 13060 Harare ISC (C&C08) TelOne (Pvt) Ltd
6-096-5 13061 Econet Pockets Hill GMSC Econet Wireless
6-096-6 13062 Gweru ITSC (C&C08) TelOne (Pvt) Ltd
6-096-7 13063 Liquid Telecom Liquid Telecom Zimbabwe
6-097-0 13064 Econet Willowvale GMSC Econet Wireless
6-097-1 13065 PowerTel STP1 PowerTel PowerTel Communications (Pvt) Ltd
6-097-2 13066 Harare STP-148 Telecel Zimbabwe
6-097-3 13067 Harare GMSC-148 Telecel Zimbabwe
6-097-4 13068 Africom Africom (Pvt) Ltd
6-097-5 13069 Aquiva Wireless Aquiva Wireless (Pvt) Ltd
6-097-6 13070 Aptics Trading Aptics Trading (Pvt) ltd
6-097-7 13071 Pecus VoIP Pecus Enterprises
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6. Public Mobile Telecommunication Network Services
National Subscriber Numbers for Public Mobile Telecommunication Network Services are non-geographic numbers and consists of the National Destination Code (NDC) and the Subscriber Number (SN).
The National Destination Code for Mobile Telecommunications Networks is alternatively is also known and the Mobile Network Code (MNC).
For Mobile to Mobile calls or mobile to PSTN /VoIP national calls the national prefix “0” needs to be dialled first, followed by the complete national destination number. For International Calls dial the international Access Prefix “00” followed by the country code and the National Number for the subscriber.
Mobile Network Operator (MNO)
National Destination Code (NDC)
National Subscriber Number (SN)
National Significant Number (N(S)N)
NetOne Cellular 71
2XXXXXX 9
3XXXXXX 9
4XXXXXX 9
5XXXXXX 9
6XXXXXX 9
7XXXXXX 9
8XXXXXX 9
Telecel Zimbabwe 73
2XXXXXX 9
3XXXXXX 9
4XXXXXX 9
5XXXXXX 9
6XXXXXX 9
7XXXXXX 9
8XXXXXX 9
9XXXXXX 9
Econet Wireless Zimbabwe
77
1XXXXXX 9
2XXXXXX 9
3XXXXXX 9
4XXXXXX 9
5XXXXXX 9
6XXXXXX 9
7XXXXXX 9
8XXXXXX 9
9XXXXXX 9
78
2XXXXXX 9
3XXXXXX 9
4XXXXXX 9
5XXXXXX 9
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7. Voice over Internet Telephony (VoIP) Services
National Subscriber Numbers for VoIP services are non-geographic numbers and consists of the National Destination Code (NDC) and the Subscriber Number (SN). For VoIP national calls the national prefix “0” needs to be dialled first, followed by the national significant number (NSN).
For international Calls, dial the international Access Prefix “00” followed by the country code and the National Significant Number.
VoIP Services operator National Destination Code (NDC)
National Subscriber Number (SN)
National Significant Number (NSN) Length
Africom (Pvt) Ltd 8644 000000 – 099999 10
229000 –258999 10
Aquiva Wireless (Pvt) Ltd 8630 000000 – 000499 10
Aptics Trading (Pvt) ltd 8686 000000 – 200000 10
Dandemutande 8612 000000 – 009999 10
Liquid Telecoms (Ecoweb) 8677 000000 – 614400 10
700000 – 700500 10
Pecus Enterprises (Pvt) Ltd 8655 000000 – 025000 10
PowerTel 8611 200000 – 419999 10
Telecontract (Pvt) Ltd 8683 000000 – 009999 10
TelOne (Pvt) Ltd 8688 000000 – 009999 10
8. Toll Free Numbers
The following are toll free number allocations for Zimbabwe
Operator Toll Free Code Toll Free Numbers
TelOne (Pvt) Ltd 0800 0000 - 9999
NetOne (Pvt) Ltd 0801 0000 - 9999
PowerTel Communications 0802 0000 - 0999
Econet Wireless Zimbabwe 0808 0000 - 8999
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9. Public Switched Telephone Networks (PSTN)
The National Subscriber Number for PSTN services is a geographic number. The Geographic Area Code or Area Code (AC) also known as Trunk Code (TC) defines each geographic area.
• For calls inside the same geographic numbering area (local calls), dial the Subscriber Number only.
• For national calls to other geographical areas, dial national prefix “0” followed by the National Significant Number (AC+SN).
• For international calls, dial the international Access Prefix “00” followed by the country code and the National Significant Number for the subscriber.
** Some Geographical /Exchanges Areas will use dual Area Codes**
9.1. Harare
Geographical Area (Exchange)
Area Code (AC) or National Destination Code
(NDC)
National Subscriber Number (SN) start number – last number
National Subscriber Number (SN) Length
Harare Main 4
2000000 – 2011099 7
2256000 – 2257999 7
2720000 – 2721999 7
Harare Main Unit 3 4 250000 – 255999 6
700000 – 709999 6
Harare Main Unit 4 4
760000 – 769999 6
790000 – 799999 6
2900000 – 2939999 7
Harare Main Unit 6 4 730000 – 739999 6
Airport 4 575000 – 575999 6
585000 – 585999 6
Athlone 4 448000 – 448999 6
492000 – 492999 6
Avondale 4
302000 – 304999 6
307000 – 308999 6
314000 – 319999 6
326000 – 329999 6
330000 – 330999 6
332000 – 336999 6
337000 – 337999 6
339000 – 339999 6
371000 – 379999 6
390000 – 399999 6
Belverdere RLU 4 740000 –741999 6
Bluffhill 4
305000 – 305999 6
310000 – 310999 6
331000 – 331999 6
Borrowdale 4 2854000 – 2855999 7
850000 – 886999 6
Braeside 4 742000 – 743999 6
782000 – 782999 6
Cranborne 4
500000 – 509999 6
570000 – 574999 6
578000 – 584999 6
586000 – 588999 6
Dzivarasekwa 4 216000 – 217999 6
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Geographical Area (Exchange)
Area Code (AC) or National Destination Code
(NDC)
National Subscriber Number (SN) start number – last number
National Subscriber Number (SN) Length
Eastlea 4
746000 – 746999 6
776000 – 776999 6
788000 – 788999 6
Epworth 4 577000 – 577999 6
Glen Norah 4 613000 – 613999 6
680000 – 680999 6
Glen View 4
614000 – 615999 6
645000 – 649999 6
682000 – 688999 6
690000 – 697999 6
Gunhill 4 744000 – 745999 6
783000 – 783999 6
Highfields 4
611000 – 612999 6
616000 – 616999 6
689000 – 689999 6
Highlands 4
437000 – 439999 6
442000 – 445999 6
480000 – 484999 6
488000 – 498999 6
Hillside 4 747000 – 747999 6
778000 – 778999 6
Julius Nyerere Way 4
710000 – 719999 6
748000 – 759999 6
770000 – 775999 6
777000 – 777999 6
779000 – 781999 6
784000 – 789999 6
Kambanje 4 493000 – 493999 6
Kuwadzana 4 207000 – 219999 6
230000 – 239999 6
Mabvuku 4 459000 – 460999 6
491000 – 491999 6
Malborough 4
300000 – 300999 6
309000 – 309999 6
313000 – 313999 6
Masasa 4 446000 – 447999 6
485000 – 487999 6
Mayrick Park 4 306000 – 306999 6
310500 – 312499 6
Mufakose 4 681000 – 681999 6
698000 – 699999 6
Northwood 4
301000 – 301999 6
338000 – 338999 6
369000 – 369999 6
Southerton 4 620000 – 621999 6
660000 – 669999 6
Sunningdale 4 576000 – 576999 6
589000 – 589999 6
Warren Park 4 220000 – 229999 6
Waterfalls 4 610000 – 610999 6
Winchendon 4 860000 – 862999 6
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9.2. Bulawayo
Geographical Area (Exchange)
Area Code (AC) or National Destination Code
(NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Bellevue 9 460000 – 479999 6
Bellevue IMS 29 2460000 – 2469999 7
Bulawayo Main 9
229000 – 239999 6
250000 – 259999 6
280000 – 289999 6
320000 – 320999 6
330000 – 330999 6
360000 – 360999 6
370000 – 370999 6
60000 – 79999 5
880000 – 889999 6
Bulawayo Main IMS 29 2320000 – 2321999 7
Hillside 9 240000 – 249999 6
Killarney 9 290000 – 299999 6
Luveve 9 520000 – 529999 6
560000 – 569999 6
Luveve IMS 29 2520000 – 2529999 7
Mabutewni 9 400000 – 439999 6
Nkulumane 9 480000 – 497999 6
Northend 9 200000 – 219999 6
Queensdale 9 226000 – 226999 6
228000 – 228999 6
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9.3. Mashonaland
Geographical Area (Exchange)
Area Code (AC) or National Destination
Code (NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Arcturus 274 2000 – 2999 4
Banket 66 2000 – 3999 4
Beatrice 65 200 – 899 3
Bindura 271 6000 – 7999 4
Centenary 57 2000 – 2999 4
Chakari 688 200 – 899 3
Chegutu 53 2200 – 3999 4
Chinhoyi 67 21000 – 29999 5
Chirundu 637 200 – 899 3
Chitungwiza 270 21000 – 31999 5
Chitungwiza IMS 4 2722000 – 2723999 7
Concession 375 2000 – 2999 4
Darwendale 69 200 – 899 3
Glendale 376 2000 – 2899 4
Guruve 58 2000 – 2999 4
Kadoma 68 22000 – 28999 5
31000 – 32999 5
Kariba IMS 261 2145000 – 2146799 7
Karoi IMS 264 2142000 – 2143699 7
Makuti 63 200 – 899 3
Mazowe IMS 275 2195000 – 2195499 7
Mhangura 60 5000 – 5999 4
Mt. Darwin 275 2200 – 4199 4
Murewa 278 22000 – 24999 5
Murombedzi 675 2000 – 2999 4
Mutoko 272 2000 – 2999 4
Mutorashanga 668 200 – 899 3
Mvurwi 277 2000 – 2999 4
Norton 62 2000 – 3999 4
Norton IMS 4 2010600 – 2011099 7
Raffingora 667 200 – 899 3
Ruwa IMS 273 2132000 – 2133699 7
Sanyati 687 2000 – 2999 4
Selous 628 44000 – 44999 5
Selous IMS 4 2008500 – 2010599 7
Shamva 371 200 – 899 3
Trelawney 698 200 – 899 3
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9.4. Midlands
Geographical Area (Exchange)
Area Code (AC) or National Destination
Code (NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Chivhu 56 2000 – 3999 4
Gokwe 59 2000 – 3999 4
Gweru 54
220000 – 232999 6
250000 – 253999 6
255000 – 258999 6
260000 – 262999 6
Gweru IMS 254 2232000 – 2233999 7
Kwekwe Battlefields 55 70000 – 70999 5
Kwekwe Main 55 20000 – 26999 5
Kwekwe Mbizo 1 RLU 55 40000 – 45999 5
Kwekwe Mbizo 2 RLU 55 46000 – 47999 5
Kwekwe Redcliff RLU 55 62000 – 63999 5
Kwekwe Redcliff RLU 55 67000 – 69999 5
Lalapanzi 5483 200 – 899 3
Munyati 557 200 – 899 3
Mvuma 32 200 – 899 3
Nkayi 558 200 – 899 3
Shurugwi 52 6000 – 6999 4
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9.5. Manicaland
Geographical Area (Exchange)
Area Code (AC) or National Destination
Code (NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Birchenough Bridge 248 2000 – 2999 4
Chikanga IMS 220 2010000 – 2011599 7
Chimanimani 26 2000 – 3999 4
Chipangayi 24 200 – 899 3
Chipinge IMS 227
2042000 – 2043499 7
2044400 – 2044599 7
2045600 – 2045799 7
Dangamvura IMS 220 2030000 – 2031699 7
Dangamvura RLU 20 30000 –31999 5
Hauna 228 2000 – 2999 4
Headlands 2582 2000 – 2599 4
Juliasdale 229 2000 – 2999 4
Macheke 379 200 – 899 3
Marondera 279 20000 – 28999 5
Marondera IMS 4 2728000 – 2729999 7
Murambinda 21 2000 – 2999 4
Murambinda IMS 221 2058000 – 2058499 7
Mutare 20 60000 – 69999 5
Mutare IMS 220
2010000 – 2011599 7
2020000 – 2022999 7
2026000 – 2027999 7
Nyanga IMS 329 2098000 – 2098799 7
Nyazura 2583 200 – 899 3
Odzi 204 2000 – 2999 4
Penhalonga 205 22000 – 22999 5
Rusape IMS 225 2050000 – 2052999 7
Wedza 222 2000 – 2999 4
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9.6. Masvingo
Geographical Area (Exchange)
Area Code (AC) or National Destination
Code (NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Chatsworth 308 200 – 899 3
Checheche 317 200 – 899 3
Chiredzi 31 2200 – 4199 4
5000 – 5999 4
Chiredzi 231 2312200 – 2314199 7
2315000 – 2315199 7
Gutu 30 2000 – 3999 4
Jerera 34 2000 – 2999 4
Mashava 35 2000 – 2999 4
Masvingo (Main) 39 260700 – 269699 6
Masvingo (Mucheke RLU) 39 252000 – 255999 6
Masvingo EPL 39 7000 – 7999 4
Mataga 517 200 – 899 3
Mberengwa 518 200 – 899 3
Ngundu 36 200 – 899 3
Nyaningwe 337 200 – 899 3
Nyika 338 200 – 899 3
Rutenga 14 200 – 899 3
Triangle 33 5000 – 6999 4
Zvishavane 51 2000 – 4999 4
Zvishavane IMS 251 2355000 – 2355499 7
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9.7. Matabeleland
Geographical Area (Exchange)
Area Code (AC) or National Destination
Code (NDC)
National Subscriber Number (SN)
start number – last number
National Subscriber Number (SN) Length
Beitbridge 286 22000 – 23999 5
Binga 15 200 – 899 3
Dete 18 200 – 899 3
Esigodini 288 200 – 899 3
Figtree 283 200 – 899 3
Filabusi 17 200 – 899 3
Gwanda 284 20000 – 24999 5
Gwanda 284 29000 – 29999 5
Gwanda IMS 284 2890000 – 2894999 7
Hwange 281
20000 – 20999 5
22000 – 24999 5
28000 – 30999 5
32000 – 34999 5
Jotsholo 289 200 – 899 3
Kezi 282 200 – 899 3
Lupane 398 200 – 899 3
Matopos 383 200 – 899 3
Nyamandhlovu 387 200 – 899 3
Plumtree IMS 219 2805000 – 2806699 7
Shanagani 50 200 – 899 3
Tsholotsho 287 200 – 899 3
Turkmine 285 200 – 899 3
Victoria Falls 13 40000 – 46999 5
48000 – 49999 5
Victoria Falls IMS 213 2840000 – 2847999 7
West Nicholson 16 200 – 899 3
Contact:
Mr Shingirai Marufu Engineer, Telecommunications Networks and Standards Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) Block A, Emerald Business Park 30 The Chase, Mt. Pleasant P. O. Box MP 843 HARARE Zimbabwe Tel: +263 4 333032 Fax: +263 4 333041 E-mail: [email protected] URL: www.potraz.gov.zw