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ZXSDR BS8900 GU360Outdoor GSM&UMTS Dual Mode Macro Node B
Alarm Code Reference
Version 4.00
ZTE CORPORATION
ZTE Plaza, Keji Road South,Hi-Tech Industrial Park,Nanshan District, Shenzhen,P. R. China518057Tel: (86) 755 26771900 800-9830-9830
Fax: (86) 755 26772236URL: http://support.zte.com.cnE-mail: [email protected]
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LEGAL INFORMATION
Copyright 2006 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction ordistribution of this document or any portion of this document, in any form by any means, without the prior writtenconsent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected bycontractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTECORPORATION or of their respective owners.
This document is provided as is, and all express, implied, or statutory warranties, representations or conditions
are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose,title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from theuse of or reliance on the information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications
covering the subject matter of this document. Except as expressly provided in any written license between ZTECORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter
herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Date Revision No. Serial No. Reason for Issue
Feb. 2, 2009 R1.0 sjzl20090457 First edition
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ZTE CORPORATIONValues Your Comments & Suggestions!
Your opinion is of great value and will help us improve the quality of our productdocumentation and offer better services to our customers.
Please fax to (86) 755-26772236 or mail to Documentation R&D Department, ZTECORPORATION, ZTE Plaza, A Wing, Keji Road South, Hi-Tech Industrial Park,Shenzhen, P. R. China 518057.
Thank you for your cooperation!
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ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Alarm CodeReference
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Contents
About This Manual ............................................................ i
Purpose................................................................................ i
Intended Audience ................................................................. i
Prerequisite Skill and Knowledge.............................................. i
What Is in This Manual ........................................................... i
Related Documentation.......................................................... ii
Conventions......................................................................... ii
How to Get in Touch............................................................. iii
Declaration of RoHS Compliance..................................... v
Chapter 1..........................................................................1
Alarm Management .........................................................1
Overview .......................................................................1
Introduction of Terms ......................................................1
Alarm Code..........................................................................1
Severity ..............................................................................2
Alarm Type ..........................................................................2
Cause .................................................................................2
Handling.............................................................................. 2
Chapter 2..........................................................................3
Alarm Code.......................................................................3
198084000 ..........................................................................3
198084001 ..........................................................................4
198084002 ..........................................................................4
198084003 ..........................................................................5
198084004 ..........................................................................7
198084005 ........................................................................ 10
198084006 ........................................................................ 10
198084007 ........................................................................ 12
198084008 ........................................................................ 13
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198084009.........................................................................15
198084010.........................................................................16
198084011.........................................................................18
198084012.........................................................................20
198084013.........................................................................20
198084014.........................................................................21
198084015.........................................................................21
198084016.........................................................................23
198084017.........................................................................24
198084018.........................................................................26
198084019.........................................................................28
198084020.........................................................................28
198084021.........................................................................30
198084022.........................................................................32
198084023.........................................................................33
198084024.........................................................................35
198084025.........................................................................36
198084026.........................................................................36
198084027.........................................................................37
198084028.........................................................................38
198084029.........................................................................40
198084030.........................................................................41
198084031.........................................................................42
198084032.........................................................................42
198084033.........................................................................42
198084034.........................................................................43
198084035.........................................................................44
198084036.........................................................................44
198084037.........................................................................45
198084038.........................................................................45
198084039.........................................................................46
198084040.........................................................................47
198084041.........................................................................48
198084042.........................................................................49
198084043.........................................................................50
198084044.........................................................................51
198084045.........................................................................52
198084046.........................................................................53
198084047.........................................................................53
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198084048 ........................................................................ 54
198084049 ........................................................................ 55
198084050 ........................................................................ 55
198084051 ........................................................................ 55
198084052 ........................................................................ 56
198084053 ........................................................................ 56
198084054 ........................................................................ 57
198084055 ........................................................................ 57
198084056 ........................................................................ 58
198084057 ........................................................................ 59
198084058 ........................................................................ 60
198084059 ........................................................................ 60
198084060 ........................................................................ 60
198084061 ........................................................................ 61
198084062 ........................................................................ 61
198084063 ........................................................................ 62
198084064 ........................................................................ 62
198084065 ........................................................................ 63
198084066 ........................................................................ 64
198084067 ........................................................................ 64
198084068 ........................................................................ 65
198084069 ........................................................................ 66
198084070 ........................................................................ 68
198084071 ........................................................................ 70
198084072 ........................................................................ 71
198084073 ........................................................................ 74
198084074 ........................................................................ 75
198084075 ........................................................................ 76
198084076 ........................................................................ 77
198084077 ........................................................................ 78
198084078 ........................................................................ 78
198084079 ........................................................................ 79
198084080 ........................................................................ 81
198084081 ........................................................................ 82
198084082 ........................................................................ 83
198084083 ........................................................................ 83
198084084 ........................................................................ 83
198084085 ........................................................................ 84
198084086 ........................................................................ 85
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198084087.........................................................................85
198084088.........................................................................86
198084089.........................................................................87
198084090.........................................................................88
198084091.........................................................................88
198084092.........................................................................89
198084093.........................................................................89
198084094.........................................................................90
198084095.........................................................................90
198084096.........................................................................91
198084097.........................................................................91
198084098.........................................................................92
198084099.........................................................................92
198084100.........................................................................92
198084101.........................................................................93
198084102.........................................................................93
198084103.........................................................................94
198084104.........................................................................95
198084105.........................................................................95
198084106.........................................................................96
198084107.........................................................................97
198084108.........................................................................98
198084109.........................................................................99
198084110.......................................................................100
198084111.......................................................................101
198084112.......................................................................102
198084113.......................................................................103
198084114.......................................................................104
198084115.......................................................................104
198084116.......................................................................104
198084117.......................................................................105
198084118.......................................................................106
198084119.......................................................................107
198084120.......................................................................107
198084121.......................................................................108
198084122.......................................................................109
198084123.......................................................................110
198084124.......................................................................111
198084125.......................................................................112
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198084126 ...................................................................... 113
198084127 ...................................................................... 113
198084128 ...................................................................... 114
198084129 ...................................................................... 115
198084130 ...................................................................... 115
198084131 ...................................................................... 115
198084132 ...................................................................... 116
198084133 ...................................................................... 116
198084134 ...................................................................... 117
198084135 ...................................................................... 117
198084136 ...................................................................... 117
198084137 ...................................................................... 118
198084138 ...................................................................... 118
198084139 ...................................................................... 119
198084140 ...................................................................... 120
198084141 ...................................................................... 121
198084142 ...................................................................... 122
198084143 ...................................................................... 123
198084144 ...................................................................... 123
198084145 ...................................................................... 125
198084146 ...................................................................... 125
198084147 ...................................................................... 126
198084148 ...................................................................... 126
198084149 ...................................................................... 127
198084150 ...................................................................... 127
198084151 ...................................................................... 127
198084152 ...................................................................... 129
198084153 ...................................................................... 130
198084154 ...................................................................... 131
198084155 ...................................................................... 131
198084156 ...................................................................... 132
198084157 ...................................................................... 133
198084158 ...................................................................... 134
198084159 ...................................................................... 135
198084160 ...................................................................... 135
198084161 ...................................................................... 136
198084162 ...................................................................... 136
198084163 ...................................................................... 136
198084164 ...................................................................... 137
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198084165.......................................................................137
198084166.......................................................................138
198084167.......................................................................138
198084168.......................................................................139
198084169.......................................................................140
198084170.......................................................................140
198084171.......................................................................142
198084172.......................................................................144
198084173.......................................................................145
198084174.......................................................................147
198084175.......................................................................148
198084176.......................................................................150
198084177.......................................................................151
198084178.......................................................................153
198084179.......................................................................154
198084180.......................................................................156
198084181.......................................................................157
198084182.......................................................................159
198084183.......................................................................160
198084184.......................................................................161
198084185.......................................................................161
198084186.......................................................................162
198084187.......................................................................162
198084188.......................................................................163
198084189.......................................................................163
198084190.......................................................................163
198084191.......................................................................163
198084192.......................................................................164
198084193.......................................................................164
198084194.......................................................................164
198084195.......................................................................165
198084196.......................................................................165
198084197.......................................................................165
198084198.......................................................................166
198084199.......................................................................167
198084200.......................................................................168
198084201.......................................................................169
198084202.......................................................................170
198084203.......................................................................171
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198084204 ...................................................................... 171
198084205 ...................................................................... 172
198084206 ...................................................................... 172
198084207 ...................................................................... 172
198084208 ...................................................................... 173
198084209 ...................................................................... 173
198084210 ...................................................................... 174
198084211 ...................................................................... 174
198084212 ...................................................................... 174
198084213 ...................................................................... 175
198084214 ...................................................................... 175
198084215 ...................................................................... 176
198084216 ...................................................................... 176
198084217 ...................................................................... 176
198084218 ...................................................................... 177
198084219 ...................................................................... 178
198084220 ...................................................................... 178
198084221 ...................................................................... 179
198084222 ...................................................................... 179
198084223 ...................................................................... 179
198084224 ...................................................................... 180
198084225 ...................................................................... 180
198084226 ...................................................................... 181
198084227 ...................................................................... 181
198084228 ...................................................................... 182
198084229 ...................................................................... 183
198084230 ...................................................................... 183
198084231 ...................................................................... 183
198084232 ...................................................................... 184
198084233 ...................................................................... 185
198084234 ...................................................................... 185
198084235 ...................................................................... 186
198084236 ...................................................................... 186
198084237 ...................................................................... 187
198084238 ...................................................................... 187
198084239 ...................................................................... 188
198084240 ...................................................................... 189
198084241 ...................................................................... 189
198084242 ...................................................................... 190
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198084243.......................................................................190
198084244.......................................................................192
198084245.......................................................................192
198084246.......................................................................193
198084247.......................................................................194
198084248.......................................................................194
198084249.......................................................................195
198084250.......................................................................195
198084251.......................................................................196
198084252.......................................................................196
198084253.......................................................................197
198084254.......................................................................197
198084255.......................................................................198
198084256.......................................................................199
198084257.......................................................................200
198084258.......................................................................200
198084259.......................................................................200
198084260.......................................................................200
198084261.......................................................................200
198084262.......................................................................201
198084263.......................................................................201
198084264.......................................................................201
198084265.......................................................................201
198084266.......................................................................202
198084267.......................................................................203
198084268.......................................................................203
198084269.......................................................................204
198084270.......................................................................204
198084271.......................................................................204
198084272.......................................................................205
198084273.......................................................................206
198084274.......................................................................206
198084275.......................................................................206
198084276.......................................................................207
198084277.......................................................................207
198084278.......................................................................208
198084279.......................................................................208
198084280.......................................................................209
198084281.......................................................................209
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198084282 ...................................................................... 210
198084283 ...................................................................... 210
198084284 ...................................................................... 211
198084285 ...................................................................... 211
198084286 ...................................................................... 211
198084287 ...................................................................... 212
198084288 ...................................................................... 212
198084289 ...................................................................... 212
198084290 ...................................................................... 213
Appendix A...................................................................215
Abbreviations...............................................................215
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Confidential and Proprietary Information of ZTE CORPORATION i
About This Manual
Purpose
This manual provides procedures and guidelines that support the
operation of the NetNumenM31 (V3.10.400) IntegratedNetwork Operation System Reference Manual (Fault
Management) (ZXSDR Node B Alarm Code).
Intended Audience
This manual is intended for engineers and technicians whoperform operation activities on the NetNumenM31 (V3.10.400)Integrated Network Operation System Reference Manual (FaultManagement) (ZXSDR Node B Alarm Code).
Prerequisite Skill and KnowledgeTo use this manual effectively, users should have a generalunderstanding of wireless telecommunications technology.
Familiarity with the following is helpful:
ZXSDR system and its various components
User interfaces on the Mobile Switching Center (MSC)
Local operating procedures
What Is in This Manual
This manual contains the following chapters:
TA B L E 1 CH A P T E R SUM M ARY
Section Summary
Chapter 1, AlarmManagement
Introduces the basic concepts and terms ofthe alarm code.
Chapter 2, Alarm Code Introduces the definition, cause andhandling of the alarm code.
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Section Summary
Appendix A,Abbreviations
Lists all the abbreviations used in themanual.
Related Documentation
The following documentation is related to this manual:
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Documentation Guide
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B System Description
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual
Mode Macro Node B Hardware Description ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual
Mode Macro Node B Hardware Installation Guide
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Configuration Guide
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Configuration Parameter Reference
ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS DualMode Macro Node B Maintenance Guide
Conventions
ZTE documents employ the following typographical conventions.
TA B L E 2 TY P O G R A P H I C A L C O NVENT I O NS
Typeface Meaning
Italics References to other Manuals and documents.
Quotes Links on screens.
Bold Menus, menu options, function names, inputfields, radio button names, check boxes, drop-
down lists, dialog box names, window names.
CAPS Keys on the keyboard and buttons on screensand company name.
Const ant wi dth Text that you type, program code, files anddirectory names, and function names.
[ ] Optional parameters.
{ } Mandatory parameters.
| Select one of the parameters that are delimitedby it.
TypographicalConventions
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About This Manual
Confidential and Proprietary Information of ZTE CORPORATION iii
Typeface Meaning
Note: Provides additional information about acertain topic.
Checkpoint: Indicates that a particular step needsto be checked before proceeding further.
Tip: Indicates a suggestion or hint to make thingseasier or more productive for the reader.
TA B L E 3 MO USE OP E R A T I O N CO NVENT I O NS
Typeface Meaning
Click Refers to clicking the primary mouse button (usually
the left mouse button) once.
Double-click Refers to quickly clicking the primary mouse button(usually the left mouse button) twice.
Right-click Refers to clicking the secondary mouse button(usually the right mouse button) once.
Drag Refers to pressing and holding a mouse button andmoving the mouse.
How to Get in Touch
The following sections provide information on how to obtainsupport for the documentation and the software.
If you have problems, questions, comments, or suggestions
regarding your product, contact us by e-mail [email protected]. You can also call our customer supportcenter at (86) 755 26771900 and (86) 800-9830-9830.
ZTE welcomes your comments and suggestions on the quality
and usefulness of this document. For further questions,comments, or suggestions on the documentation, you can
contact us by e-mail at [email protected]. Or you can fax your
comments and suggestions to (86) 755 26772236. You can alsobrowse our website at http://support.zte.com.cn, which containsvarious interesting subjects like documentation, knowledge base,forum and service request.
Mouse
OperationConventions
CustomerSupport
DocumentationSupport
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Confidential and Proprietary Information of ZTE CORPORATION v
Declaration of RoHSCompliance
To minimize the environmental impact and take moreresponsibility to the earth we live, this document shall serve asformal declaration that the ZXSDR BS8900 GU360 (V4.00)Outdoor GSM&UMTS Dual Mode Macro Node B manufactured by
ZTE CORPORATION are in compliance with the Directive2002/95/EC of the European Parliament - RoHS (Restriction ofHazardous Substances) with respect to the following substances:
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr (VI))
PolyBrominated Biphenyls (PBBs)
PolyBrominated Diphenyl Ethers (PBDEs)
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Confidential and Proprietary Information of ZTE CORPORATION 1
C h a p t e r
1
Alarm Management
OverviewAlarm management is responsible for collecting fault and event
information during system running process. The alarminformation is displayed on a real-time basis on a user-oriented
alarm monitoring platform or stored in database in the form ofalarm and notification. Both past and instantaneous runningstate of the system can be traced through visual interfacemonitoring or history query. Based on the information providedby alarm management, operation and maintenance personnelcan perform troubleshooting and take precaution measures torestore service and system to the normal state in time.
Introduction of TermsThis section introduces several common terms in the alarmmanagement system.
Alarm Code
Alarm code is a non-exclusive identifier to differentiate alarms.Alarm code falls into foreground alarm code and backgroundalarm code. Foreground alarm code refers to a fixed valuedefined and allocated by macro in order to differentiate alarms inprogram. The same alarm code is used for the generated alarmand its corresponding recovery. Therefore, only alarm code andnotification code need to be defined. Macro name is specified inthe alarm identifier macro bar by the faulty source based on thetemplate provided by alarm management. Meanwhile, macro
value is defined by alarm management. Background alarm codeis for display on the alarm monitoring platform. It is mapped inrelation to foreground alarm code according to certain rules.
Description
Description
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Severity
There are four recommended alarm levels. Level 1 alarm is the
most severe alarm that affects all services and all NE resources.Level 2 alarm is a major one that affects most services andresources. Level 3 alarm is an ordinary one that hinders thenormal operation of some services. Level 4 alarm is a minor one
that affects a certain service or resource. Alarm level isdetermined by the faulty source. The four alarm levels are
indicated respectively as Critical, Major, Ordinary, Minor
andNotification in the alarm level bar of the alarm template.There is no level classification for notification.
Alarm Type
Alarm information (3GPP) is classified into four types shown asbelow.
Communication Alarm: related with information transmission
(defined in ITU-T and suggested as X.733)
Handle Error alarm: related with software or process fault(defined in ITU-T and suggested as X.733)
Environmental Alarm: related with the environment whereequipment is located (defined in ITU-T and suggested as X.733)
Duality of Service Alarm: related with degradation of servicequality (defined in ITU-T and suggested as X.733)
Cause
Possible alarm causes explaining trigger condition and triggerfrequency are enumerated to help operators find ways ofremoving the fault and take precaution measures. In this way,system can be restored to the normal running state as soon aspossible.
Handling
Corresponding measures and advices for fault removal areprovided.
Description
Description
Description
Description
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Confidential and Proprietary Information of ZTE CORPORATION 3
C h a p t e r
2
Alarm Code
198084000
Fail to run FPGA software
Critical
Software version error or board fault
1. Check whether there is software version fault alarm.
i. Check whether there is related software version faultalarm.
Y --> Go to ii. Process software version fault alarm
N --> Go to 2 Reset the board.
ii. Process software version fault alarm.
According to relevant suggestions for software versionfault alarm, try to remove the alarm. Check whether the
alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Reset the board.
2. Reset the board.
Reset the faulty board, wait for two minutes, and then check
whether the alarm recovers.Y --> The alarm handling process completes.
N --> Go to 3. Replace the board.
3. Replace the board.
Replace the faulty board, wait for two minutes, and thencheck whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
Description
Severity
Cause
Handling
process
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198084001
Fail to run DSP software
Critical
Software version error or board fault
1. Check whether there is software version fault alarm.
i. Check whether there is related software version faultalarm.
Y --> Go to ii. Process software version fault alarm
N --> Go to 2 Reset the board
ii. Process software version fault alarm.
According to relevant suggestions for software versionfault alarm, try to remove the alarm. Check whether thealarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Reset the board.
2. Reset the board.
Reset the faulty board, wait for two minutes, and then check
whether the alarm recovers.
Y --> Alarm recovers, The alarm handling process completes.
N --> Go to 3. Replace the board3. Replace the board.
Replace the faulty board, wait for two minutes, and thencheck whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084002
Fail to load NLE table
Major
Software version error or board fault
1. Check whether there is software version fault alarm.
i. Check whether there is related software version faultalarm.
Y --> Go to ii. Process software version fault alarm
N --> Go to 2 Reset the board
ii. Process software version fault alarm.
Description
Severity
Cause
Handlingprocess
Description
Severity
Cause
Handlingprocess
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Chapter 2 - Alarm Code
Confidential and Proprietary Information of ZTE CORPORATION 5
According to relevant suggestions for software version
fault alarm, try to remove the alarm. Check whether thealarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Rest the board.
2. Reset the board.
Reset the faulty board, wait for two minutes, and then check
whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 3 Replace the board.
3. Replace the board.
Replace the faulty board, wait for two minutes, and thencheck whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084003
Clock module fault
Critical
Hardware fault
1. Check type of the faulty board.
Query the type of the faulty board from OMC console.
For the master main control board, Go to 2 Check whetherperipheral board has clock module fault alarm.
For the slave main control board, Go to 3 Check whether
the peer board of master main control board has clock lostalarm.
For the peripheral board, Go to 4 Check whether mastermain control board has clock module fault alarm.
2. Check whether the peripheral board has clock module faultalarm.
Y --> Go to 5 Reset the faulty board
N --> Please contact ZTE Corporation.
3. Check whether the peer board of the master main control
board has clock lost alarm.
Y --> Go to 5 Reset the faulty board
N --> Please contact ZTE Corporation.
4. Check whether master main control board has clock module
fault alarm.
Description
Severity
Cause
Handlingprocess
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i. Check whether master main control board has clock
module fault alarm.
Y --> Go to ii. Process the fault of clock module onmaster main control board
N --> Go to 5 Reset the faulty board.
ii. Process the fault of clock module on master maincontrol board.
According to suggestions for main control board alarm,try to remove the alarm. Check whether the currentalarm recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Reset the faulty board.
5. Reset the faulty board.
Note:
Reset or Unplug-and-plug board will cause interruption of allservices carried by the board. Therefore, please chooseappropriate time to operate it.
i. Reset the faulty board through OMC console, wait for two
minutes until the board runs normally, and then checkwhether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Replace the faulty board.
ii. Unplug-and-plug the faulty board, wait for two minutesuntil the board runs normally, and then check whetherthe alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Replace the faulty board.
6. Replace the faulty board.
Note:
Replacing the board will cause interruption of all services carriedby the board. Therefore, please choose appropriate time to
replace it.
Replace the faulty board, wait for two minutes until theboard runs normally, and then check whether the alarmrecovers.
Y --> The alarm handling process completes.
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N --> Please contact ZTE Corporation.
198084004
Clock reference source is lost
Minor
1. The configured clock reference source doesn't exist.
2. External reference clock has a fault.
3. Board fault
4. Cable fault
1. Check whether wrong reference source is configured.
i. Check whether wrong reference source is configured (e.g.Link clock 1 reference is configured, but the systemdoesn't have link clock 1 in reality).
Y --> Go to ii. Change the configuration of clockreference source.
N --> Go to 2.
ii. Change the configuration of clock reference source.
Change the configuration of clock reference source from
OMC console so that it is consistent with real situation.Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Check whether external reference clock isnormal.
2. Check whether external reference clock is normal.
Determine the type of clock reference source
For link clock reference source, Go to 3.
For GPS clock reference source, Go to 4
For BITS clock reference source, Go to 5.
3. Check whether link clock reference source is normal.
i. Check whether master/slave main control boards areconfigured in the system.
Check whether the system has configured master/slave
main control boards, and then check whether both boardswork normally
Y --> Go to ii. Check whether another main controlboard has the same alarm.
N --> Go to 3 Check whether Iub interface board hasphysical link fault.
Description
Severity
Cause
Handlingprocess
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ii. Check whether another main control board has the same
alarm.
Y --> Go to 3 Check whether Iub interface board hasphysical link alarm.
N --> Go to 6 Reset fault main control board.
iii. Check whether Iub interface board has physical linkalarm.
Solve the Iub physical link alarm, and then checkwhether the current alarm about clock reference sourcerecovers.
Y --> The alarm handling process completes.
N --> Go to 6 Reset fault main control board.
4. Check whether GPS clock reference source is normal.
i. Check whether the cable is connected normally.
Check the GPS card on EMU, and the cable from EMU tofront panel of CCS, and then check whether GPS card andthe cable are good, the cable is well connected.
Y --> Go to iii. Replace GPS card.
N --> Re-connect the cable and Go to ii. Check whetherthe alarm recovers.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to iii. Replace GPS card.
iii. Replace GPS card.
Replace GPS card, and then check whether the alarm
recovers.
Y --> The alarm handling process completes.
N --> Go to 7.
5. Check whether BITS clock reference source is normal.
i. Check whether EMC has an alarm, which indicates EMUexternal clock is lost.
Y --> Go to ii. Process the alarm that indicates EMU
external clock is lost
N --> Go to 7 Process the fault of main control board.
ii. Process the alarm that indicates EMU external clock islost.
According to relevant suggestions for EMU external clock
lost alarm, try to remove the alarm. Check whether thecurrent Recovered.
Y --> The alarm handling process completes.
N --> Go to 7 Process the fault of main control board..
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6. Process the fault of Iub interface board.
Note:Replacing or resetting the Iub interface board will cause
interruption of all services carried by it. Therefore, please chooseappropriate time to replace or reset it.
i. Reset Iub interface board.
Reset the Iub interface board, which provides link clockreference source, wait for two minutes until the boardruns normally, and then check whether the Recovered.
Y --> The alarm handling process completes.
N --> Go to ii. Replace Iub interface board.
ii. Replace Iub interface board.
Replace the Iub interface board, which provides link clockreference source, wait for two minutes until the boardruns normally, and then check whether the Recovered.
Y --> The alarm handling process completes.
N --> Go to 7.
7. Process the fault of main control board.
Note:
Replacing or resetting main control board will cause interruptionof all services carried by it. Therefore, please choose appropriate
time to replace or reset it.
i. Reset fault main control board.
Wait for three minutes until the board runs normally, andthen check whether the Recovered.
Y --> The alarm handling process completes.
N --> Go to ii. Replace fault main control board.
ii. Replace fault main control board.
Replace the fault main control board, wait for three
minutes until the board runs normally, and then checkwhether the Recovered.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
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198084005
EMU external clock is lost
Minor
1. The configured clock reference source doesn't exist.
2. External reference clock has a fault.
3. Board fault"
1. Reset the faulty board.
Reset the fault EMC, wait for two minutes until the boardruns normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Replace the faulty board
2. Replace the faulty board.
Replace the faulty board, wait for two minutes until theboard runs normally, and then check whether the alarmrecovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084006
Clock reference source is degraded
Minor
1. Poor quality of transmission clock
2. Board fault
3. Cable fault"
1. Replace transmission clock reference source.
i. Check whether there is other available reference clock.
Y --> Switch to other transmission clock and Go to ii.Check whether the alarm recovers.
N --> Go to 2 Check clock reference source
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Check clock reference source.
2. Check clock reference source.
For Link clock reference source, Go to 3 Check whethertransmission link is normal
Description
Severity
Cause
Handlingprocess
Description
Severity
Cause
Handlingprocess
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For GPS clock, Go to 4. Check whether GPS device is
normal
For BITS clock, Go to 5. Check whether synchronizationnetwork clock is normal
3. Check whether transmission link is normal.
i. Check whether transmission link is normal.
Y --> Go to 6 Check whether main control board is
normal
N --> Solve the problem of transmission link and Go to ii.Check whether the alarm recovers.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Check whether main control board isnormal.
4. Check whether GPS device is normal.
i. Check whether GPS antenna feeder and GPS card arenormal.
Y --> Go to 6 Check whether main control board isnormal.
N --> Re-install GPS card and antenna feeder, and Go toii. Check whether the alarm recovers.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Check whether main control board isnormal.
5. Check whether synchronization network clock is normal.
i. Check whether synchronization network clock is normal.
Y --> Go to 6 Check whether main control board isnormal.
N --> Please solve the abnormity of synchronization
network clock.
6. Check whether main control board is normal.
i. If the system has configured master/slave main controlboard, and then check another board which is related to
the faulty board, and then check whether it hasreference source degradation alarm.
Y --> Yes, Please contact ZTE Corporation.
N --> Go to ii. Replace the faulty board.
ii. Replace the faulty board.
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Note:
Replacing main control board will cause interruption of all
services carried by the board. Therefore, please choose
appropriate time to replace it.
Replace the fault main control board, wait until the boardruns normally, and then check whether the alarmrecovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084007
Transmission clock is lost
Minor
Hardware fault
1. Check type of alarm board.
For the main control board, Go to 3 Reset the faulty board
For the Iub interface board, Go to 2 Check whether maincontrol board has transmission clock lost alarm.
2. Check whether main control board has transmission clocklost alarm.
i. Check whether main control board has transmission clock
lost alarm, which is related to the faulty board.
Y --> Go to ii. Process transmission clock alarm on maincontrol board.
N --> Go to 4 Reset the faulty board
ii. Process transmission clock alarm on main control board.
According to relevant suggestion for transmission clocklost alarm, try to remove the alarm. Check whether there
still is transmission clock lost alarm.
Y --> The alarm handling process completes.
N --> Go to 3 Reset the faulty board.
3. Reset the faulty board.
Note:
Resetting the main control board will cause interruption of allservices carried by the board. Therefore, please choose
appropriate time to reset it.
Description
Severity
Cause
Handlingprocess
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Reset the faulty board, wait until the board runs normally,
and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Unplug-and-plug the faulty board.4. Unplug-and-plug the faulty board.
Note:
Unplugding-and-plugging the main control board will causeinterruption of all services carried by the board. Therefore,
please choose appropriate time to operate it.
Unplug and plug the faulty board, wait until the boardruns normally, and then check whether the alarmrecovers.
Y --> The alarm handling process completes.
N --> Go to 6 Replace the faulty board.
5. Replace the faulty board.
Note:
Replacing the main control board will cause interruption of all
services carried by the board. Therefore, please chooseappropriate time to replace it.
Replace the faulty board, wait until the board runs
normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084008
Transmission clock is unlocked.
Minor
Hardware fault
1. Check whether main control board has clock reference source
being degraded alarm.
i. Through OMC console, check whether there is clockreference source degradation alarm.
Description
Severity
Cause
Handlingprocess
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Y --> Go to ii. Process clock reference source
degradation alarm.
N --> Go to 2 Reset the faulty board.
ii. Process clock reference source degradation alarm.According to relevant suggestions for clock referencesource degradation alarm, try to remove the alarm.Check whether the unlocked transmission clock alarmrecovers.
Y --> The alarm handling process completes.
N --> Go to 2 Reset the faulty board
2. Reset the faulty board.
Note:
Resetting main control board will cause interruption of allservices carried by the board. Therefore, please choose
appropriate time to reset it.
Reset the faulty board, wait until the board runs normally,and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 3 Unplug-and-plug the faulty board
3. Unplug-and-plug the faulty board.
Note:
Unplugging-and-plugging the faulty board will cause interruptionof all services carried by the board. Therefore, please chooseappropriate time to operate it.
Unplug and plug the faulty board, wait until the board runs
normally, and then check whether the alarm recovers.Y --> The alarm handling process completes.
N --> Go to 4 Replace the faulty board
4. Replace the faulty board.
Note:
Replacing the main control board will cause interruption of allservices carried by the board. Therefore, please choose
appropriate time to replace it.
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Replace the faulty board, wait until the board runs normally,
and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084009
The peer board clock is lost
Minor
1. Peer board clock is lost.
2. Backplane connection is not good.
3. Local board hardware has s fault.
1. Check whether the peer board has clock lost alarm.
i. Through OMC console, check whether the peer board ofthe faulty board has corresponding clock lost alarm.
Y --> Go to ii. Process clock lost alarm on the peerboard.
N --> Go to 2 Reset the faulty board.
ii. Process clock lost alarm on the peer board.
According to relevant suggestions for clock module faultalarm, try to remove the alarm. Check whether the
current board alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Reset the faulty board.
2. Reset the faulty board.
Note:
Resetting the main control board will cause interruption of allservices carried by the board. Therefore, please choose
appropriate time to reset it.
Reset the faulty board, wait until the board runs normally,and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 3 Unplug-and-plug the faulty board
3. Unplug-and-plug the faulty board.
Description
Severity
Cause
Handlingprocess
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Note:
Unplug-and-plug the main control board will cause interruption
of all services carried by the board. Therefore, please choose
appropriate time to operate it.
Unplug and plug the faulty board, wait until the board runsnormally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 4 Replace the faulty board
4. Replace the faulty board.
Note:
Replacing the main control board will cause interruption of allservices carried by the board. Therefore, please chooseappropriate time to replace it.
Replace the faulty board, wait until the board runs normally,
and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084010
Downlink service link fault
Major
1. LVDS fault
2. At transmitting and receiving ends of LVDS link, there is
board fault.
1. Check the configuration of the peer board.i. View the configuration of fault LVDS connected board,
and then check whether the configuration is consistent
with real one inserted in Node B rack.
Y --> Go to 2 Check whether the peer board is normal.
N --> Change board configuration so that it is matchedwith real one in Node B rack. Go to ii. Check whether thealarm recovers.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
Description
Severity
Cause
Handlingprocess
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N --> Go to 2 Check whether the peer board is normal.
2. Check whether the peer board is normal.
i. Check whether the peer board runs normally.
Y --> Go to 3 Unplug-and-plug the peer board.
N --> Go to ii. Process the abnormity of the peer board.
ii. Process the abnormity of the peer board
Solve the abnormity of the peer board so that it can run
normally. Check whether the current alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 3 Unplug-and-plug the peer board.
3. Unplug-and-plug the peer board.
Note:
Unplugging-and-plugging the board will cause interruption of allservices carried on the board. Therefore, please chooseappropriate time to replace it.
Unplug and plug the peer board again, wait until the boardruns normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 4 Unplug-and-plug the faulty board
4. Unplug-and-plug the faulty board.
Note:
Unplugging-and-plugging the board will cause interruption of allservices carried on the board. Therefore, please choose
appropriate time to replace it.
Unplug and plug the faulty board again, wait until the boardruns normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Replace the faulty board
5. Replace the faulty board.
Note:
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Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate time toreplace it.
Replace the faulty board, wait until the board runs normally,and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Replace the peer board
6. Replace the peer board.
Note:
Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate to replace it.
Replace the peer board, wait until the board runs normally,and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084011
Uplink service link fault
Major
1. LVDS fault
2. At transmitting and receiving ends of LVDS link, there is
board fault."
1. Check the configuration of the peer board.
i. View the configuration of fault LVDS connected board,and then check whether the configuration is consistent
with real one inserted in Node B rack.Y --> Go to 2 Check whether the peer board is normal.
N --> Inconsistent, change board configuration so that itis matched with real one in Node B rack. Go to ii. Checkwhether the alarm recovers.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Check whether the peer board is normal.
2. Check whether the peer board is normal.
i. Check whether the peer board runs normally.
Description
Severity
Cause
Handling
process
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Y --> Go to 3 Unplug-and-plug the peer board.
N --> Go to ii. Process the abnormity of the peer board
ii. Process the abnormity of the peer board.
Solve the abnormity of the peer board so that it can runnormally. Check whether the current alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Unplug-and-plug the peer board
3. Unplug-and-plug the peer board.
Note:
Unplugging-and-plugging the board will cause interruption of all
services carried on the board. Therefore, please chooseappropriate time to replace it.
Unplug and plug the peer board again, wait until the boardruns normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 4 Unplug-and-plug the faulty board
4. Unplug-and-plug the faulty board.
Note:
Unplugging-and-plugging the board will cause interruption of all
services carried on the board. Therefore, please chooseappropriate time to replace it.
Unplug and plug the faulty board again, wait until the boardruns normally, and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Replace the faulty board5. Replace the faulty board.
Note:
Replacing the board will cause interruption of all services carriedon the board. Therefore, please choose appropriate time to
replace it.
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Replace the faulty board, wait until the board runs normally,
and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 6 Replace the peer board6. Replace the peer board.
Note:
Replacing the board will cause interruption of all services carried
on the board. Therefore, please choose appropriate to replace it.
Replace the peer board, wait until the board runs normally,and then check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084012
Board hardware fault
Critical
Board hardware initialization is failed.
Hardware components on the board have a fault.
1. Reset the faulty board.
Reset the faulty board, wait for two minutes, and then check
whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Replace the faulty board
2. Replace the faulty board.
Replace the faulty board, wait for two minutes, and then
check whether the alarm recovers.Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
198084013
Ir optical port has LOS alarm
Critical
Description
Severity
Cause
Handlingprocess
Description
Severity
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FS optical module is broken, optical fiber is not connected, or
corresponding RRU optical module is broken.
Check if the optical fiber is connected normally. If the answer isno, connect it correctly; otherwise, replace FS board.
198084014
GPS clock reference source is useless
Minor
1. Initializing
2. Antenna open circuit
3. Antenna overcurrent
4. The number of autotraced satellites is less than 4
5. GPS card is not-in-position
6. Not in 3D status
7. TRAIM alarm"
1. Initializing
2. Antenna open circuit
3. Antenna overcurrent
4. The number of autotraced satellites is less than 4
5. GPS card is not-in-position
6. Not in 3D status, please wait
7. TRAIM alarm"
198084015
STM-1 optical signals are lost.
Major
Antenna open circuit
1. Check whether fiber connection is abnormal.
i. Check whether receiving and transmitting fibers are
reversely connected.
Y --> Re-connect fibers according to correct receivingand transmitting direction, then Go to ii. Check whetherthe alarm recovers.
N --> Go to 2 Check and clear fiber abnormity.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
Cause
Handlingprocess
Description
Severity
Cause
Handling
process
Description
Severity
Cause
Handlingprocess
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N --> Go to 2 Check and clear fiber abnormity.
2. Check and clear fiber abnormity. Check and clear fiberabnormity. Check whether the alarm recovers.
Y --> The alarm handling process completes.N --> Go to 3 Check whether local optical interfacemodule is abnormal.
3. Check whether local optical interface module is abnormal.
i. Check whether local optical interface module is abnormal.
Note:
Setting the faulty optical interface to work in loop back mode
cannot remove this alarm.
Y --> Go to ii. Handle the fault on the local opticalinterface board.
N --> Go to 5 Check whether the peer fiber link isabnormal
ii. Handle the fault on the local optical interface board.
Handle the fault on the local optical interface board.Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 4 Replace optical interface board
4. Replace optical interface board.
Note:
Replacing optical interface board will cause interruption of all
services carried on the board. Therefore, please choose
appropriate time to replace it.
Replace optical interface board and wait for two minutes.When the board runs normally, check whether the alarm
recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Check whether the peer fiber link isabnormal
5. Check whether the peer fiber link is abnormal.
Check whether the peer fiber link is abnormal.
For the remote device fault, please remove the fault of
the peer device. The alarm handling process completes.
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For the optical fiber fault, please ask your customer for
help to solve the optical transmission problem. The alarmhandling process completes.
198084016
STM-1 loses frame synchronization
Major
Antenna overcurrent
1. Check whether local optical interface board has LOS alarm.
i. Check whether the corresponding optical interface boardhas LOS alarm.
Y --> Go to ii. Process LOS alarm.
N --> Go to 2 Check whether the optical interface boardhas clock alarm.
ii. Process LOS alarm.
According to suggestions for LOS alarm, try to removethis alarm. Check whether current alarm recovers
Y --> The alarm handling process completes.
N --> Go to 2 Check whether the optical interface boardhas clock alarm.
2. Check whether the optical interface board has clock alarm.i. Check whether the corresponding optical interface board
has transmission clock alarm.
Y --> Go to ii. Process transmission clock alarm occurredon optical interface board
N --> Go to 3 Check whether local optical interfacemodule is abnormal
ii. Process transmission clock alarm occurred on opticalinterface board.
According to suggestions for transmission clock alarm on
optical interface board, try to remove this alarm. Checkwhether current alarm recovers.
Y --> Alarm recovers, The alarm handling processcompletes.
N --> Go to 3 Check whether local optical interfacemodule is abnormal
3. Check whether local optical interface module is abnormal.
i. Check whether local optical interface module is abnormal.
Y --> The local optical interface module is Go to ii.Handle the fault on the local interface board.
Description
Severity
Cause
Handling
process
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N --> The local optical interface module is Go to 4 Check
whether RNC or transport device clock status is normal.
ii. Process the abnormity of local optical interface board.
Y --> The alarm handling process completes.N --> Go to iii. Replace optical interface board.
iii. Replace optical interface board.
Note:
Replacing optical interface board will cause interruption of allservices carried on the board. Therefore, please chooseappropriate time to replace it.
Replace optical interface board. Wait until the board hasfinished booting. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
4. Check whether RNC or transport device clock status isnormal.
Try to remove RNC or transport device clock fault, and Checkwhether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 5 Check whether the peer fiber link isabnormal."
5. Check whether the peer fiber link is abnormal.
Check whether the peer fiber link is abnormal.
For the remote device fault, please remove the fault ofthe peer device. The alarm handling process completes.
For the optical fiber fault, please ask your customer forhelp to solve the optical transmission problem. The alarm
handling process completes.
198084017
STM-1 MSAIS (MS Alarm Indicator Signal)
Major
The number of autotraced satellites is less than 4.
1. Check whether fiber connection is abnormal.
i. Check whether receiving and transmitting fibers arereversely connected.
Description
Severity
Cause
Handlingprocess
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Y --> Re-connect fibers according to correct receiving
and transmitting direction, and Go to ii. Check is thealarm recovers.
N --> Go to 2 Check and clear fiber abnormity.
ii. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Check and clear fiber abnormity.
2. Check and clear fiber abnormity.
Check and clear the abnormity of optical fiber. Check
whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Go to 3 Check whether local optical interface moduleis abnormal.
3. Check whether local optical interface module is abnormal.
i. Check whether local optical interface module is abnormal.
Y --> Go to ii. Handle the fault on the local optical
interface board.
N --> Go to 5 Check whether the peer fiber link isabnormal.
ii. Process the abnormity of local optical interface board.
Y --> The alarm handling process completes.
N --> Go to 4 Replace optical interface board.4. Replace optical interface board.
Note:
Replacing optical interface board will cause interruption of allservices carried on the board. Therefore, please choose
appropriate time to replace it.
Replace optical interface board. Wait until the board hasfinished booting. Check whether the alarm recovers.
Y --> The alarm handling process completes.
N --> Please contact ZTE Corporation.
5. Check whether the peer fiber link is abnormal.
Check whether the peer fiber link is abnormal.
For the remote device fault, please remove the fault ofthe peer device. The alarm handling process completes.
For the optical fiber fault, please ask your customer forhelp to solve the optical transmission problem. Alarm
process ends.
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198084018
STM-1 AU4 loss of pointer
Major
GPS card is not-in-position
1. Check whether local optical interface board has relevantalarm.
i. Check whether the related optical interface board hasLOS or LOF alarm.
Y --> Go to ii. Process relevant alarm
N --> Go to 2 Check whether optical interface board hasclock alarm
ii. Process relevant alarm.
Check whether local optical interface board has relevant
alarm
i. Check whether the related optical interface board hasLOS or LOF alarm.
Y --> Go to ii. Process relevant alarm
N --> Go to 2 Check whether optical interface board hasclock alarm
ii. Process relevant alarm.
According to relevant suggestions for these alarms, try toremove these alarms. Check whether current alarm
recovers.
Y --> The alarm handling process completes.
N --> Go to 2 Check whether the optical interface boardhas clock alarm.
2. Check whether the optical interface board has clock alarm.
i. Check whether the related optical interface board hastransmission clock alarm.
Y --> Go to ii. Process transmission clock alarm occurredon optical interface board
N --> Go to 3 Check whether local optical interfacemodule is abnormal
ii. Process transmission clock alarm occurred on opticalinterface board.
According to suggestions for transmission clock alarm onoptical interface board, try to remove this alarm. Check
whether current alarm recovers.
Y --> The alarm handling process completes.
Description
Severity
Cause
Handlingprocess
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N --> Go to 3 Check whether local optical interface
module is abnormal.
3. Check whether local optical interface module is abnormal.
i. Check whether local optical interface module is abnormal.Y --> The local optical interface module is Go to ii.Handle the fault on the local interface board.
N --> The local optical interface module is Go to 5 Check
whether RNC or transport device clock status is normal.
ii. Process the abnormity of local optical interface board.
Y --> The alarm handling process completes.
N --> Go to 4 Replace optical inter