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ALEKTUM INKASSO
Strong facts as a result of strong commitment
Founded in Gothenburg, Sweden, in 1988
Quality driven – everything shall be top-notch
20% annual growth for the last 12 years
Turnover > 400 million SEK
Over 300 employees
Present in 15 countries
> 3.5 million cases handled each year
> 10 million contacts handled each year
ALEKTUM INKASSO
Alektum Inkasso is owned by the Gustavsson family
(Gösta, Tommy and Marie)
Important steps along the way
Long-term philosophy: Customer important to our clients
Concept formulation 2006: Get your money back. And the customer.™
ALEKTUM INKASSO
1988 1995 1997 1998 2006 2009 2012
Allmänna Inkassobyrån
is foundedFirst large mail order customer
Best practice
IT system strategy Start-up in
other Nordic countries
New name: Alektum Inkasso
Introduction of unique debtor web: Plan & Pay
European expansion takes off
2004
First campaign ever towards debt holders
The exciting journey of Alektum Inkasso
We speak your language everywhere
Well-established methods of working across boundaries
Backstage gives you statistics and reports,your way and in your language
ALEKTUM INKASSO
Play movie
Alektum Inkasso is present in 15 countries
Backstage: The place for all your cases
You always get the full picture
We inform you which customers you should sell to again Add-on sales and maintained or improved
customer relations The customer’s situation can change – we address each individual the
right way You get your money back without jeopardising your customer relations
ALEKTUM INKASSO
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YOUR CUSTOMER
YOU
WE
Every fourteenth person you meet in the street has a debt at a debt collection agency
ALEKTUM INKASSO
Many ways to solve the situation
Important to quickly start with the right steps
We offer many payment alternatives (letter, phone, text message, Plan & Pay)
Plan & Pay allows people in debt to create payment plans and pay back online
ALEKTUM INKASSO
Services creating great results
Active and solution-based way of working
Possibility to sell to customers again once the debt is settled
Maintained or strengthened customer relations
Continually updated information about your customer base
Simple access to debt collection status via Backstage
We help you improve your cash flow, reduce your risk and increase your revenues
ALEKTUM INKASSO
Some of our clients and awards
Knowledge and experience
Number one in the Nordic market regarding CMS services for small amounts and large volumes
More than 20 years within Mail Order and Publishing Houses
Memberships and awards
Member of Nordic Mail Order Society, FENCA, Swedish debt collection (board of directors) and Call Centre Association
Winner of “The Big Credit Award” (Swedish Credit Association, 2009) thanks to “Get your money back. And the customer.™”
Some of the companies that put their trust into Alektum Inkasso
ALEKTUM INKASSO
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Please contact me
ALEKTUM INKASSO
Name Surname
Phone
The door is always open – welcome!
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ALEKTUM INKASSO
