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PROCESS • ANALYTICS • TECHNOLOGY 1 © 2014 Copyright Genpact. All Rights Reserved. FINANCE AND ACCOUNTING FUNCTION IMPACT n=157 finance and accounting executives from a survey conducted by LinkedIn commissioned by Genpact 31 22 11 32 42 48 13 29 17 15 25 45 8 42 47 54 87 38 55 29 56 48 42 48 42 58 21 43 63 58 Overall F&A 23 43 37 18 17 O2C 50 32 18 22 35 R2R 25 53 27 9 22 P2P 34 53 20 62 64 FP&A 38 40 49 49 27 MDM Ensure compliance to regulations Reduce costs Increase customer satisfaction Increase growth and scalability Manage risk Enable company innovation Enable agility and adaptability Reduce capital and asset intensity FP&A and MDM helps solve challenges most, R2R is still critical for compliance, P2P and O2C for cost, O2C for customer satisfaction 10 Magnitude of challenge 1 1 % of respondents stating it is one of the top 3 challenges in their company % of respondents stating function can have material impact on addressing challenge DIRECTIONAL

FP&A and MDM helps solve challenges most, R2R is still critical for compliance, P2P and O2C for cost, O2C for customer satisfaction

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Page 1: FP&A and MDM helps solve challenges most, R2R is still critical for compliance, P2P and O2C for cost, O2C for customer satisfaction

PROCESS • ANALYTICS • TECHNOLOGY 1 © 2014 Copyright Genpact. All Rights Reserved.

FINANCE AND ACCOUNTING ► FUNCTION IMPACT

n=157 finance and accounting executives from a survey conducted by LinkedIn commissioned by Genpact

31 22 11

32 42 48

13 29 17

15 25 45

8 42

47 54 87

38 55 29

56 48 42 48 42

58 21 43 63 58 Overall F&A

23 43 37 18 17 O2C

50 32 18 22 35 R2R

25 53 27 9 22 P2P

34 53 20 62 64 FP&A

38 40 49 49 27 MDM

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FP&A and MDM helps solve challenges most, R2R is still critical for compliance, P2P and O2C for cost, O2C for customer satisfaction

10

Magnitude of challenge1

1 % of respondents stating it is one of the top 3 challenges in their company

% o

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DIRECTIONAL