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COURSE INTRODUCTION COURSE OBJECTIVES Fraudulent activities are dynamic, have no boundaries and could be carried out by anyone. They are only limited by the fraudsters’ creativity in weaving them. Fraud feeds on men’s complacency and system’s weaknesses, which are men-induced too. Thus, the approach to effective fraud prevention and management is not just system-based or risk-based but more importantly, human-based. Almost all businesses are service-centric and that means it is essentially made up of men and women providing services to customers. Such business nature is a likely warm bed for fraudsters to bloom. Thus, if we understand why, how and when a fraudster would likely to strike then it will be helpful to formulate and implementing preventive measures to manage fraudulent activities. This two-day workshop is an opportunity for participants to be aware of the different typologies of fraud cases. They will also come to understand the anatomical make up of fraud, profile of fraudsters, how to identify fraudulent activities and most importantly, how to investigate them. We will also touch on techniques used in fraud investigation, interviewing and good practices for setting up an effective fraud risk management programme. To sum up, this seminar is focus on giving participants tool to mitigating fraud and discouraging potential fraudsters. Our Certified Fraud Examiner will bring us through the steps to identify, prevent and perform fraud investigation. Detailed programme can be found in the following pages. Tel: (603) 2282 5406 Fax: (603) 2282 5407 Follow us: ICFE Group of Companies International Cybercrime & Forensics Examiners SINGAPORE | MALAYSIA | HONG KONG FRAUD INVESTIGATION: ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS! WHO SHOULD ATTEND? Accountants Compliance Officers Human Resource Professionals Legal Officers Risk Management Professionals Finance Professionals Internal / External Auditors Management & Executive Staffs Anyone who is interested to be more proficient in Fraud Investigation! Register by 10 November 2014 for EARLY BIRD DISCOUNT! MIA Members enjoy 16 units of CPE hours! In Partnership with: ® 10 - 11 December 2014 Best Western Premier Dua Sentral, Kuala Lumpur Website: www.icfe-cg.com Email: [email protected] Tel: (603) 2282 5406 Fax: (603) 2282 5407 ICFE Group of Companies ICFE Malaysia Sdn. Bhd. Co. Reg. No. 871789-X Follow us:

Fraud Investigation: Essential Techniques to Uncover the Perpetrators!

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Page 1: Fraud Investigation: Essential Techniques to Uncover the Perpetrators!

COURSE INTRODUCTION

COURSE OBJECTIVES

Fraudulent activities are dynamic, have no boundaries and could be carried out by anyone. They are only limited by the fraudsters’ creativity in weaving them. Fraud feeds on men’s complacency and system’s weaknesses, which are men-induced too. Thus, the approach to effective fraud prevention and management is not just system-based or risk-based but more importantly, human-based.

Almost all businesses are service-centric and that means it is essentially made up of men and women providing services to customers. Such business nature is a likely warm bed for fraudsters to bloom. Thus, if we understand why, how and when a fraudster would likely to strike then it will be helpful to formulate and implementing preventive measures to manage fraudulent activities.

This two-day workshop is an opportunity for participants to be aware of the different typologies of fraud cases. They will also come to understand the anatomical make up of fraud, profile of fraudsters, how to identify fraudulent activities and most importantly, how to investigate them.

We will also touch on techniques used in fraud investigation, interviewing and good practices for setting up an effective fraud risk management programme. To sum up, this seminar is focus on giving participants tool to mitigating fraud and discouraging potential fraudsters.

Our Certified Fraud Examiner will bring us through the steps to identify, prevent and perform fraud investigation. Detailed programme can be found in the following pages.

Tel: (603) 2282 5406 Fax: (603) 2282 5407 Follow us:

FINANCIAL STATEMENT FRAUD

ICFE Group of CompaniesInternational Cybercrime & Forensics ExaminersSINGAPORE | MALAYSIA | HONG KONG

FRAUD INVESTIGATION:ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!

WHO SHOULD ATTEND? Accountants Compliance Officers Human Resource Professionals Legal Officers Risk Management Professionals Finance Professionals Internal / External Auditors Management & Executive Staffs Anyone who is interested to be more proficient in Fraud Investigation!

Register by 10 November 2014 for

EARLY BIRD DISCOUNT!

MIA Members enjoy 16 units of CPE hours!

In Partnership with:

®

10 - 11 December 2014 Best Western Premier Dua Sentral, Kuala Lumpur

Website: www.icfe-cg.comEmail: [email protected]: (603) 2282 5406 Fax: (603) 2282 5407

ICFE Group of Companies

ICFE Malaysia Sdn. Bhd. Co. Reg. No. 871789-X

Follow us:

Page 2: Fraud Investigation: Essential Techniques to Uncover the Perpetrators!

COURSE OUTLINE

DAY 1 DAY 2

ICFE PROFILEThe ICFE Group of Companies is a think-tank group of firms dedicated to Fraud Risk Management, Investigation and Prevention. Headquartered in Singapore with regional offices in Malaysia and Hong Kong, ICFE Group of Companies was formed with the intention of combating fraudulent activity and maintaining good corporate governance, and consequently providing professional training and value-adding consultancy services at affordable rates. Our principal consultants are trained by the Association of Certified Fraud Risk Examiners (ACFE).

ICFE aims to share its expertise with working professionals or organisations who wish to stay abreast of the latest developments in corporate skills and anti-fraud measures. We do this by organising various public training programmes, seminars, and customised in-house training programmes which are tailored to suit companies in their respective industries.

At ICFE, we focus on five areas of professional development:1. Fraud Prevention2. Anti-Money Laundering3. Corporate Governance & Business Ethics4. Digital Forensics5. Corporate Skills & Leadership Development

Every member of ICFE is dedicated to bringing about a wholesome experience to all clients via Inspirational training, Innovative consultative work and programmes that build Intelligent minds.

Tel: (603) 2282 5406 Fax: (603) 2282 5407 Follow us:

FRAUD INVESTIGATION:ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!

CATCHING THE FOX - HOW TO IDENTIFY FRAUDSTER OR FRAUDULENT ACTIVITIES Building the profile of a fraudster The common modus operandi Identifying the lapses or “mistakes” – red flags Tell-tale signs

FRAUD - AN ANCIENT TRADE WITH EVER CHANGING FACES Fraud - How did it all start? What is Fraud? Why do we need to stop fraud from happening? Economic Extortion

OLD GAMES THAT NEVER FAIL - TYPOLOGIES OF FRAUD CASES General types of Fraud Why is it happening?

INVESTIGATION FRAUD Profile of an Examiner Professional traits Qualification PersonalityFirst response to fraud cases Case management Evidence management Legal/Reporting considerationLaunching Investigation 4 Rs Case Mapping • Review Evidence • Risk Assignment • Reconfirm assignment • Re-assess & re-strategise findings

RECAP OF DAY 1

CONDUCTING INVESTIGATIVE INTERVIEW Establish profile of interviewees Preparation of interview questions Logistic preparation Counter-deception during interviews Statement review

COMPLEMENTARY INVESTIGATION TECHNIQUE Computer Forensics Covert Investigation Overt investigation

SETTING UP THE DEFENCE - FRAUD PREVENTION BEST PRACTICES Identifying weaknesses in the system Minimize fraud risk with good internal control practices Perform K.Y.E diligently Robust anti-fraud system Training Overview of Fraud Risk Management programme

HANDS ON CASE STUDY WITH CASE MAPPING

QUIZ

HANDING OUT OF CERTIFICATES AND PHOTO SESSION

Website: www.icfe-cg.comEmail: [email protected]: (603) 2282 5406 Fax: (603) 2282 5407

ICFE Group of Companies

ICFE Malaysia Sdn. Bhd. Co. Reg. No. 871789-X

Follow us:

www.icfe-cg.com

10 - 11 December 2014 Best Western Premier Dua Sentral, Kuala Lumpur

Page 3: Fraud Investigation: Essential Techniques to Uncover the Perpetrators!

Stanley CHIA

TRAINER Cer fied Fraud Examiner (CFE) with the Associa on of Cer fied Fraud Examiners (ACFE) Member, ACFE Advisory Council since 2014 Cer fied Member (CAMS) with Associa on of Cer fied An -Money Laundering Specialists (ACAMS) Cer fied Financial Crimes Inves gator (CFCI) with Interna onal Associa on of Financial Crimes Inves gator (IAFCI) Cer fied An -Corrup on Manager (CACM) with American An -Corrup on Ins tute (AACI) Member, Associa on of Cer fied Financial Crime Specialists (ACFCS) Interna onal Crime Preven on Specialist (ICPS) with Interna onal Crime Preven on Prac oner, Inc (ICPP) Member of GRC Ins tute Associate Member, Singapore Ins tute of Directors Associate Member, Singapore Ins tute of Management PSMB Cer fied Trainer (Malaysia Human Resource Development Fund)

As a Certified Fraud Examiner since 2007, Stanley thrives in the complexity of the fraud examination profession as a result of his sheer passion. Endowed with an inquiring mind, eye for details and valuable insights, he is thoroughly convinced that he has the necessary skill sets to assist organisations to mitigate fraudulent practices.

Well versed in financial products and compliance methodologies, Stanley specialises in investigative interviewing & profiling techniques and has handled numerous cases for both local and foreign financial institutions. His professional experience, helmed through his time in large institutions like AIA Insurance, Singapore Exchange and United Overseas Bank, extends across anti-money laundering, compliance, enforcement and fraud investigation work. In that time, he solved numerous cases that involved millions of US dollars.

Realising he could do much more as a private practitioner, his entrepreneurial spirit got the better of him and he founded the ICFE Group of Companies in 2008. In a three short years, he transformed the ICFE Group of Companies into a think-tank group that has offices in Singapore, Malaysia and Hong Kong. Today, the ICFE Group provides multi-consultancy solutions to companies world-wide. His clientele includes Listed Companies in a host of industries like Aviation, Energy, Banking, Government Funds, REITS, and Hospitality among many others.

Apart from field investigation work, Stanley understands the need for training and education. He is often invited to speak at conferences and seminars in Singapore, Malaysia, Hong Kong, Shanghai, Taipei and Thailand, where he teaches Fraud investigation & prevention, Investigative interviewing & profiling techniques, White collar crimes, Procurement fraud, Internal control, Fraud investigation and Corporate fraud. In 2012, Stanley was invited by Malaysia’s Ministry of Education to be a panel member to advise and assist in the development of digital forensics curricula for its polytechnics across the country. He is also currently developing resources for professionals in the areas of interviewing techniques and body language. Stanley holds a Master of Commerce, specialising in Business Law and also a Bachelor of Economics,majoring in Money & Banking and Accounting.

ICFE Group of CompaniesInternational Cybercrime & Forensics ExaminersSINGAPORE | MALAYSIA | HONG KONG

Stanley CHIA

Cer fied Fraud Examiner (CFE) with the Associa on of Cer fied Fraud Examiners (ACFE) Member, ACFE Advisory Council since 2014 Cer fied Member (CAMS) with Associa on of Cer fied An -Money Laundering Specialists (ACAMS) Cer fied Financial Crimes Inves gator (CFCI) with Interna onal Associa on of Financialll Crimes Inves gator (IAFCI) Cer fied An -Corrup on Manager (CACM) with American An -Corrup onononon IIIInnnns tute (AACI) Member, Associa on of Cer fied Financial Crime Specialists (ACFCSCSCSCS)))) Interna onal Crime Preven on Specialist (ICPS) with Internaaa onal Crime Preven on Prac oner, Inc (ICPP) Member of GRC Ins tute Associate Member, Singapore Ins tuuuutetetete oooof f f f DiDiDiDirererectcctororsss Associate Member, Singaporee InInInsss tututut tetetet oooof f Managemememementntntnt PSPSPSPSMBMBMBMB CCCCCerererer fifififiedededede TTraraininerer (((((MaMaMaMalalalalaysysysysysiaiaiaia HHHHumumumananann RRRResesesesource Develol pmennnt t t FuFuFuF ndd)

As a Certified Fraud ExEEExammammininininnnerererere sisisiisiincncncnce e ee 2200007, StttStSttanananananannleleleleeleey y y y yy tttttthrhrhrhrhrhrhrriviviviviviiviveseseses ininn thhthheeeee complexe ity y oof f tthhe fraud examinationnn profession as a result ooooofff f hihihihissss shshshshs eeeeeeeeeer rrr papapapassssion. EEndndowowowowwedededd wwwwwwwitittititithhhh aananaa iinqnquiuiuiuiiririririr ng minind, eeyey for details and vvvalalla uuable insights, he is thorouughghghghlylylyyyyy cccccconononononno viviviviv ncncncncnccn ededededdedde thhat he haas thhehehhhh nnnnnecececececcecesesesesesesessasasasasasasaryryryryryyr sssskikikikikkilllll sssssets too aassssist orororo gagagganisatiionononss s to mitigate fraudulent practices.

Well versedddd in financiciciicialalalal prp odododododducucucucuuccttsttt ananaaaa d ccompliancncncncce e ee ee ee mmmmmmetetetetthohohohohodododdodolllloggigg essss, SStaaaannnln ey specialises in investigative interviewiiiing & profilingggg teteteechchnininininiiquququququuq eseseseses aaandndndndnnd hhasa handldllllededededede nnumeerere ououssss caseeeessss fofofor both local and foreign financial ininininstsststitutiooooons. His professionononnonalalalal eeeeexpxpxpxppxppererererere ieieieiennncnn e,e,,e,e, hhhhelelee memedd throoough his titiime in large institutions like AIA Insurance, Singappppooroo e Exchange andddddd UUUUUnininiiiiiteteteteeeedddddd OvOvOvOvOvO ererererseseseseas Bannk,k, eeeeexxxxtends across anti-money laundering, compliance, enforccccccememememmeneenenent and fraud inveveveeststststigigiggatatataa iooiooi n work. In tthahahh t t t titimememmeme, hhehh ssssololololvevvvv d numerous cases that involved millions of US dollllalalalal rsrsrss. ..

Realising he could do muuchc mmmororororore e eee asasaas a priivatetetetete ppppprararararactctctctttitionener,r hhhhis entrepreneurial spirit got the better of him and he founded the ICFE Grrouo p p ofoff CCCComommmpapapapanininininnieseesese iiinnnn 202000080 . In a tthhhrh ee short years, he transformed the ICFE Group ofoffofo CoCoCCoompmpmpppanies into a think-tat nk grgrououpp ttthahhat t hhhhhhasaaasasas offioffioffioffio cececec sss iiiinnnn Singapore, Malaysia and Hong Kong. Today, the ICFE Groupupp pprororoovides multtti-iiii conssulululu tatatatatancncncncn y yy soolululuuul titititiit ononononnnsssss totototooo ccompanies world-wide. His clientele includes Listed Companies in a host ofofofof iinddndusuusustrtrrtrrrrrieieieies like AAAAAviviviiv ation, EEEneneneeneneerrrrgy, Banking, Government Funds, REITS, and Hospitality among many others.

Apart from field investigation work, Stanley understands the need for training and education. He is often invited to speak at conferences and seminars in Singapore, Malaysia, Hong Kong, Shanghai, Taipei and Thailand, where he teaches Fraud investigation & prevention, Investigative interviewing & profiling techniques, White collar crimes, Procurement fraud, Internal control, Fraud investigation and Corporate fraud. In 2012, Stanley was invited by Malaysia’s Ministry of Education to be a panel member to advise and assist in the development of digital forensics curricula for its polytechnics across the country. He is also currently developing resources for professionals in the areas of interviewing techniques and body language.

Stanley holds a Master of Commerce, specialising in Business Law and also a Bachelor of Economics,majoring in Money & Banking and Accounting.

Website: www.icfe-cg.comEmail: [email protected]: (603) 2282 5406 Fax: (603) 2282 5407

ICFE Group of Companies

ICFE Malaysia Sdn. Bhd. Co. Reg. No. 871789-X

Follow us:

FRAUD INVESTIGATION:ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!10 - 11 December 2014 Best Western Premier Dua Sentral, Kuala Lumpur

Group Managing Director & Chief Fraud Examiner,

ICFE Group of Companies

Page 4: Fraud Investigation: Essential Techniques to Uncover the Perpetrators!

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*Register by 10 November 2014 for

EARLY BIRD DISCOUNT!

FRAUD INVESTIGATION: ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!

ICFE Malaysia Sdn. Bhd. Co. Reg. No. 871789-X

Ms Nonya Laila May BokPhone: +603 2282 4691Fax: +603 2282 5407Email: [email protected]

COURSE FEE (2-Day)Regular Rates RM 3288.00 *Early Bird RM 2880.00 Buddy Rates (2 Pax) RM 5376.00Register in pairs to enjoy buddy rates!Not valid with other discounts.

10 - 11 December 2014 Best Western Premier Dua Sentral, Kuala Lumpur