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HEBS Conference at Harvard

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Ken Berger, President & CEO of Charity Navigator, presentation at a conference at Harvard University (for their extension business school students) regarding Social Entrepreneurship and how it relates to Charity Navigator's work.

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Page 1: HEBS Conference at Harvard
Page 2: HEBS Conference at Harvard

Your Guide to Intelligent Giving

Where the Heart

Meets the Mind

Critical Friend to Charities

Page 3: HEBS Conference at Harvard

The Data Proves Impact 4.5 million

distinct visitors (6.4 million hits) in 2012

92% say evaluations affected their decision to support individual public charities

CN ratings influence decisions on billions in donations annually

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 20120

1000000

2000000

3000000

4000000

5000000

6000000

7000000

Page 4: HEBS Conference at Harvard

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OUR DEFINITIONS OF ACCOUNTABILITY & TRANSPARENCY (per Prof. Brackman Reiser)

ACCOUNTABILITY - is an obligation or willingness by an organization to explain its actions to its stakeholders.1)FINANCIAL - to safeguard and manage the

organizations financial resources.2)ORGANIZATIONAL – to consistently follow rules of

governance and operational process.3)MISSION – to set goals and then measure and

manage performance to assure the organization is achieving meaningful results.

TRANSPARENCY - an obligation or willingness by a organization to publish and make available critical accountability data about the organization.

Page 5: HEBS Conference at Harvard

QUALITIES OF AN ACCOUNTABLE & HIGH IMPACT ORG.

Financial Health

• Strategy/Theory of Change•Passion•Experience•Persistence• Creativity• Ability to get other s to follow

Capable Leadership

• Data management discipline

• Constituent feedback• Outcome focused intent• Relate efforts to outcomes• Learn and adjust approach• Continuous improvement

High Performance

Impact

• Positive, sustainable change

• Independently evaluatedHIGHER RISK

INVESTMENTLOWER RISK INVESTMENT

* Inspired by the Alliance for Effective Social Investing

Mission Accountability: Results (RR)

Organizational Accountability: Governance (A&T)

Financial Accountability: Financial Health

Page 6: HEBS Conference at Harvard

Financial Health

Accountability

(Governance) &

Transparency

Results Reporting

A scalable, in depth, multi-dimensional charity rating system.

CN 2.02011 -

Organizational

CN 1.02002 -

Financial

FROM ACCOUNTABILITY IN ONE DIMENSION TO THREE AND BEYOND

THE FUTURE (CN 4.0?): OUTCOME MEASUREMENT

2013 – Mission

Page 7: HEBS Conference at Harvard

Why is this is one of the most important issues for those who want to create

social value?

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Page 8: HEBS Conference at Harvard

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90%

87%

78%

76%

62%

59%

46%

41%

34%

31%

30%

28%

24%

0% 20% 40% 60% 80% 100%

Org's Effectiveness

How the Org will Use my Donation

Quality of Leadership

Percent of Costs to Overhead

Ease of Donation

Not Being Asked for Money Too Often

Ability to Direct Donation's Use

Regular Progress Reports

Endorsements by Person I Trust

Prompt and Sincere Thank You

Ability to Get Involved

Org Approach - Novel / Innovative

Contact with the End Beneficiaries

THE DONOR PROBLEM

* Based on the Money for Good donor research of Hope Consulting

Page 9: HEBS Conference at Harvard

Because donors will have access to much more robust information than ever before about each organization’s ability to bring about social value (long lasting and meaningful change in the world).

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WHY IT IS SO IMPORTANT FOR DONORS?

Page 10: HEBS Conference at Harvard

The Nonprofit Sector Problem*

“… there is virtually no credible evidence that most nonprofit organizations actually produce any social value.”

*“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal

Page 11: HEBS Conference at Harvard

Because many more social entrepreneurs will see to it that their charities will become focused on measuring and managing their performance. 

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WHY IT IS SO IMPORTANT FOR CHARITIES?

Page 12: HEBS Conference at Harvard

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THE BENEFICIARY PROBLEM

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Ultimately we believe this will lead to a significant and measurable improvement in human welfare and acceleration in solutions to our world’s most persistent problems.

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WHY IT IS SO IMPORTANT FOR BENEFICIARIES?

Page 14: HEBS Conference at Harvard

(The Nonprofit Marketplace Hewlett Foundation, 2008)

THE PROBLEM SOLVED

Page 15: HEBS Conference at Harvard

HOW WE ARE HELPING SOLVE THE PROBLEM

Page 16: HEBS Conference at Harvard

Recommended Resources

Page 17: HEBS Conference at Harvard

Recommended Action Steps