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How to get a bank fee
removed in 5 easy steps
Call your bank
Was the
fee an
error?
“I’d like to get the
fee waived please”
Did it
work?
“Thanks. When can I see
the adjustment on my
statement?”
“I’ve been with you
guys for a long time.
This has never
happened before. I’d
like to get this fee
waived. What can you
do for me?”
Did it
work?
“I’ve been really happy
with the bank so far
but I will really have to
consider closing my
account if I don’t get
this fee waived”
Did it
work?
“Would you please
direct me to someone
who can help me?”
(ask for a supervisor)
“Would you please
transfer me to your
retention department”
Call again tomorrow
“Since this is an error,
would you please
remove it?
Are
you a long term
customer?
No
Yes
Yes
Yes
No
No
No
No
Yes
