Partnership Presentation

“The OSi transition was very smooth, there was no down time, and our TAT is excellent.”

—Iris Alcantara, Director Health Information Services Memorial Hospital of TampaTown and Country Hospital

Lasting Relationships

“We continue to be pleased with OSi's quality and especially the turnaround times. They are indeed a thing of beauty, an odd term to use, perhaps, but OSi's performance makes us all look good.”

—Pam Baker, Team Leader North Colorado Medical Center

“Excellent TATs…Thanks for all of your hard work…It certainly doesn't go unnoticed. All the [staff] spoke very highly of your outstanding customer service and work ethic.”

—Kyle McElroy, H.I.M. Director & Facility Privacy Officer North Vista Hospital

The OSi Difference

• Experience

• Quality

• Turnaround Times

• Value

OSi is one of America’s Fastest Growing Privately-Held Companies

• Ranked #56 on Inc. 500’s list in 2005• “The healthcare industry is under pressure to improve patient care

and OSi combines high levels of service with efficient technology to capture the physicians’ dictation and notes and get them promptly and accurately transcribed and into the hospitals computer system” --Inc. 500

Quality

• Quality Assurance Specialists

• Ongoing Audits

• Continuing Education

• 98-100% Accuracy Rating

OSi Same Store & New Customer Growth 2003-2006

0

30

60

90

120

150

2003 2004 2005 2006

Mill

ion

s o

f L

ines New 2006

New 2005

New 2004

2003

Growth has come primarily from existing clients

due to high level of service by OSi

Customer Trends

*Calculation excludes churn that occurred principally in 2003 and 2004

30

68

102

130

Mayo Volume 2007

11,000

12,000

13,000

14,000

15,000

16,000

January

FebruaryMarch

April MayJune

JulyAugust

Jobs Dictated Jobs Signed Off

Dictating Physician or PAPhone or Handheld

Digital Voice Servers

ADT / Scheduling

Patient Demographics

Delivery Options

HL7/EMR

Web View, Edit, E-Sig

Network Printing

Secure E-mail

Fax

Medical Transcriptionist

VP

N

Internet -168 bit III DES VPN

OSiOSi Data CenterData Center

Inte

rnet

Remote Management OSiXpress

Workflow

Speech Engine

OSi Xpress AdvantagesPromptly search & find charts

OSi Xpress Advantages

• Web based via authorized secure access to your staff with assigned passwords

• Single source for tracking and managing dictation and document flow

• Expand viewing & printing capabilities with Adobe & Excel• Create and share reports via secure email, disk, etc• Client accessible TAT & volume reports

• “Ticket Tab” express communication • Highly used by Coding & Release of Information

Medical Transcription ExcellenceOSi Operations-Douglasville, GA

Medical Transcription Excellence