PROCESS • ANALYTICS • TECHNOLOGY 1 © 2014 Copyright Genpact. All Rights Reserved.

45

50

55

60

65

70

75

80

85

45 50 55 60 65 70 75 80 85

% o

f co

mp

anie

s s

tate

d a

s v

ery

pre

pa

red o

r

pre

pa

red to

ma

ture

in s

pe

cifie

d fu

nctio

ns

MDM

FP&A

P2P

R2R

O2C

FINANCE AND ACCOUNTING ► OVERALL ABILITY TO IMPACT ► BFSI (BANKING, INSURANCE, CAPITAL MARKETS)

Size of the bubble indicates the impact of the

sub-function on the company’s challenges as

a % of overall finance impact

MDM comparatively less mature; plans seem to be in place to transform further if needed

% of companies stated as very mature

or mature in the specified functions

Reduce cost

Manage risk

Increase growth and scalability

Reduce Costs

Increase Customer Satisfaction

Ensure compliance to regulation

Reduce Costs

Increase Customer Satisfaction

Ensure compliance to regulation

Manage risk

Ensure compliance to risk

Increase growth and scalability

Ensure compliance to regulations

Reduce costs

Increase customer satisfaction

Size of the circle indicates importance of

challenge and size of the slice indicates impact

of improving the function on the challenge

n= 72 finance and accounting executives from commercial and retail banking, insurance and capital markets

from a survey conducted by LinkedIn commissioned by Genpact

DIRECTIONAL