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On May 5th, 2011, Neighborhood Tax Centers announced their accomplishments from the 2010-2011 tax season!
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Report on the 2011 Tax Season
A program of Neighborhood Centers Inc.
Underwriters
Sponsors
Tax returns prepared: 24,747
Gross Refunds: $40,630,211
Net Refunds: $37,048,407
2011 Tax Season
12% increase in tax returns
15% increase in refunds
What is the impact?
2009 Tax Season: 16,821
2009 Year Round: 1,776
2010 Tax Season: 22,079
2010 Year Round: 3,281
2011 Tax Season: 24,747
Returns prepared over 28 months
68,704
Cumulative Impact -
Returns
2009: $25,067,606
2010: $37,788,693
2011: $40,630,211
Gross Economic Impact over 28 months
$103,486,510
Cumulative Impact –
Refunds
Success So Far
0
5,000
10,000
15,000
20,000
25,000
30,000
2006 2007 2008 2009 2010 2011
Tax Season + Year-Round
The Importance of EITC
EITC claimed: $14,062,307
Average EITC: $1,801
% eligible for EITC: 32%
Earned Income Tax Credit
20% increase in EITC = more support for children & working
families
Who We Serve
25% Single Parents
Avg AGI $19,591
Avg Net Rfd $3,156
27% Married Households
Avg AGI $27,466
Avg Net Refund $2,365
48% Single Adults
Avg AGI $16,082
Avg Net Rfd $408
Hispanic/Latino 51% ~ African-American 32% ~ Asian 7% ~ Caucasian 7%
How do you plan to use your refund?
1. Pay bills (utility, phone, credit card)
2. Rent, mortgage, home repair, property taxes
3. Household items, food, clothing
4. Car payment, purchase or repair car
5. Save or invest
6. Doctor or medical bills
Individual Impact
45,673 men, women and children
in 13 weeks
Volunteer pictures
Secret Ingredient = Volunteers
Secret Ingredient = Volunteers
427 active volunteers
21,121 volunteer hours
Volunteers
27% increase in volunteer hours
On average, each
volunteer donated
49.5 hours over
13 weeks.
Volunteers
47 volunteers received The President’s Volunteer Service Award for volunteering more than 100 hours.
47 volunteers received The President’s Volunteer Service Award
Top Corporate Volunteers
IRS 981 16
Amegy Bank 326 5
AIG 276 5
ExxonMobil 204 5
Bank of America 184 6
JP Morgan Chase 140 4
Hours Volunteers
Marketing and Outreach
How You Heard about Us
1. Saw banner or sign
2. Television
3. Referred by 2-1-1
4. Recommended by employer, nonprofit, agency
5. Flyer
PIE DAY
Secured 233 media mentions:116 on radio61 on TV (interviews and mentions)50 online (blogs, websites, social media)6 newspaper clips
Media Coverage
Nearly a 500% increase in media clips compared to
2010
Total Media Value
This year’s media coverage was worth
more than $1.27 million in publicity value.
This is five times higher than last year’s
publicity value of $214,606.
Promoting Financial Success
[picture]
Promoting Financial Well-Being
Promoting Financial Well-Being
243 opened accounts with Promise Credit Union
232 received assistance obtaining public benefits and
managing finances through partnership with Family
Services
671 applied for Individual Taxpayer Identification
Numbers (ITIN)
40 learned about Individual Development Accounts
through partnership with Covenant Community Capital
Year-Round Tax Center Year-Round Tax Center on theon theBaker-Ripley CampusBaker-Ripley Campus
28,000 returns in 2011
31,000 returns in 2012
Open more credit union accounts
Connect refunds to matched savings accounts
Focus on Financial Success Initiatives
What’s Next?