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Process Driven Improvements for MSMEs Offered by 1

Process consulting,12.8.13

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Fermata is an Italian word and means to hit the right musical chord to get the right music. As a boutique consulting firm the team at Fermata Consulting supports small and mid-sized business owners to take the right business/strategic decisions at the right time. The team engages to draft the required documents and lay down a fundable plan thereby, working closely in guiding its clients to get funding ready. While working with various businesses, the team at Fermata observed gaps in their organization structure at the entry as well as middle level. At the entry level there were skill gaps and at the middle level the manager's need to learn and understand higher level tricks of trade to take the business to the next level. The team at Fermata saw this as an opportunity to address the human resource growth capacity needs of growing businesses. Post lot of brain storming and internal discussions, ProfessionalHub (ProHub) as a training vertical was conceptualized in the year 2012. ProHub addresses the training needs of Enterprises as well as Colleges. More about ProfessionalHub is available at www.professionalhub.in

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Page 1: Process consulting,12.8.13

Process Driven Improvements for MSMEs

Offered by

1

Page 2: Process consulting,12.8.13

Fermata - Enabling Success at Each Level

2007

2012

:Consulting : + :Trainings :

2

Page 3: Process consulting,12.8.13

PDI-Corporates

3

* Produce / manufacture goods* Employ plant & machinery* Investment (INR): > 25 Lakhs & < 10 Crores

Understanding MSMEs - (MSME Development Act, 2006)

2013

Micro Small & Medium Enterprises

Manufacturing Enterprises

Service Enterprises

* Render / provide services* Employ equipments* Investment (INR): >10 Lakhs & < 5 Crores

Page 4: Process consulting,12.8.13

PDI-Corporates

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Role of MSMEs

2013

How Important are they?

30 million MSME Units in India (2012)

12 million persons

by 2015

Con

trib

utes

45%

of

indu

stria

l out

put (

SMEs

)

Contributes 40% of

exports (SMEs) Contributes 40% of

exports (SMEs)

8000 quality

products

Contributes to GDP @ 17% (SMEs -2011)

Page 5: Process consulting,12.8.13

PDI-Corporates

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Challenges faced by MSMEs

2013

1. Banking finance (inadequate, untimely)

2. Limited capital and knowledge

3. Non-availability of suitable technology

4. Low production capacity

5. Ineffective marketing strategy

6. Constraints on modernization & expansions

7. Scarcity of skilled labour at affordable cost

8. Hurdles with Government agencies

Page 6: Process consulting,12.8.13

PDI-Corporates

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How processes can help?

2013

Provide insight of activities to management

Make ‘system’ function & not person oriented

Reduce ‘fire fighting’

Get ‘repeatable’ and ‘consistent’ success

Plan proactivelyImprove continuously

Page 7: Process consulting,12.8.13

PDI-Corporates

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When to improve processes?

2013

DON’T WAIT FOR

Enterprise to grow

‘unmanageable’(people & sales)

Customer to enforce systems

Fire fighting to occur

OR continue

Page 8: Process consulting,12.8.13

PDI-Corporates

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Benefits to MSMEs

2013

Improved quality of products and/or services

Improved customer satisfaction

Repeat Orders

Improved business performance

Sales

Profit

Expansion

Page 9: Process consulting,12.8.13

Process Consulting – Service by Fermata

Process Gap Analysis Study existing processes (documents, interviews) Compare with the required process framework (standards,

models) Identify the industry’s best practices Prepare the gap analysis document

Process Definition Prepare and/or update the processes and related artifacts

(templates, checklists, guidelines, forms) Review the processes, obtain users feedback and approve the

processesImplementation Pilot the processes and carry out corrections Implement on full scale (institutionalization)

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Page 10: Process consulting,12.8.13

PDI-Corporates

Fermata’s offerings

2013

10

Certification TUV Rheinland

Process

Funding

Business Plan Funding Plan

ImplementationProcess Gap analysis Process definition

Document Adequacy Certification

Feasibility study

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Page 11: Process consulting,12.8.13

Sample of Consulting Services

• Agricultural Sector – Plant in Ethiopia• Plastic Industry

• Finishing School in Banking Domain• Industrial Engineering Space• Financial Plan for Bank Loan• Growth Model for a Restaurant

• Telecom Service Space• Telecom Hardware Space• Mobile VAS Space• Telecom Education Space

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Page 12: Process consulting,12.8.13

PDI-Corporates

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Training Offerings

2013

Customer Facing SkillsService CulturePersonal Effectiveness SkillsProject ManagementTechnologyQualityFinance

Page 13: Process consulting,12.8.13

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13

At Your Service

2013

www.fermata.co.in

E-mail:

[email protected]

[email protected]

[email protected]

Phone:

+91-934 294 2171

+91-990 136 6375

+91-988 065 5481