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ICA Conference – Cape Town Participating in the media revolution

Steven Lynch: Bankmecu (Australia)

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Steven Lynch, National Community Development Manager, Bankmecu at the International Co-operative Alliance Global Conference in Cape Town, November 2013.

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Page 1: Steven Lynch: Bankmecu (Australia)

ICA Conference – Cape TownParticipating in the media revolution

Page 2: Steven Lynch: Bankmecu (Australia)

What I will cover

1. Introduction to bankmecu

2. Our journey to becoming Australia’s first customer owned bank

3. The future for customer owned banking

Page 3: Steven Lynch: Bankmecu (Australia)

Introducingbankmecu.

Owned by customers not investors

We’re the only Australian bank in the Global Alliance for Banking on Values

We’ve been awarded Best Value Customer Owned Bank by Canstar Cannex

Customer satisfaction has been over 90% for the past 10 years

Page 4: Steven Lynch: Bankmecu (Australia)

Australia’s first customer owned bank.

Australia wide with 24 Service Centres

More than 119,000 shareholder customers

Over $3 billion dollars in assets. Financial strength

Over 55 years in business. Represent 50 mergers

Page 5: Steven Lynch: Bankmecu (Australia)

Journey to Australia’s first customer owned bank

Page 6: Steven Lynch: Bankmecu (Australia)

New ways of engagement for bankmecu

Page 7: Steven Lynch: Bankmecu (Australia)

Two years on…