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CRANKSHAFT April 23, 2008CRANKSHAFT April 23, 2008
Mission StatementMission StatementIt is the mission of The Fiscal Concierge to provide the highest level of personal bill paying services, peace of mind, and security. We wish to establish a successful partnership with our clients that respect the interests and goals of each party.
Our goal is to make certain the bills are paid on time with a commitment to excellence and integrity.
Our vision is to have The Fiscal Concierge recognized as a national leader in bill paying in the communities we serve through excellent customer service and superior quality.
American Association of Daily Money American Association of Daily Money Managers (AADMM)Managers (AADMM)
Better Business Bureau (BBB)Better Business Bureau (BBB) The American Association of Daily Money Managers (AADMM) is a The American Association of Daily Money Managers (AADMM) is a
membership organization comprised of individuals who provide membership organization comprised of individuals who provide daily money management services directly to their own clients. daily money management services directly to their own clients. The AADMM is committed to promoting high standards of client The AADMM is committed to promoting high standards of client services provided by members, and to supporting the growth of services provided by members, and to supporting the growth of the daily money management industry, in numbers of providers, in the daily money management industry, in numbers of providers, in recognition of the field, and in the quality of services provided.recognition of the field, and in the quality of services provided.
The Better Business Bureau (BBB) ensures that high standards for The Better Business Bureau (BBB) ensures that high standards for trust are set and maintained. They exist so consumers and trust are set and maintained. They exist so consumers and businesses alike have an unbiased source to guide them on businesses alike have an unbiased source to guide them on matters of trust.matters of trust.
The Fiscal Concierge Corp is a proud member of The Fiscal Concierge Corp is a proud member of
both organizations.both organizations.
Retirees and Baby BoomersRetirees and Baby Boomers F Fastest-growing segment of societyastest-growing segment of society
1990 there were 29.6 million age 65+1990 there were 29.6 million age 65+
2005 projections were 36.7 million2005 projections were 36.7 million
2010 projected census of 7.3 million age 50+ in Florida2010 projected census of 7.3 million age 50+ in Florida
2005 there were 78.2 million Baby Boomers2005 there were 78.2 million Baby Boomers
2.1 trillion dollars in spending power2.1 trillion dollars in spending power
In 2008, the first Baby Boomer collected Social SecurityIn 2008, the first Baby Boomer collected Social Security
75.9 million Americans define themselves as caregivers75.9 million Americans define themselves as caregivers
• 65% report increased levels of stress and anxiety65% report increased levels of stress and anxiety • 60% report having less time for themselves each day60% report having less time for themselves each day
• 45% are concerned about their financial costs of caring for 45% are concerned about their financial costs of caring for their loved one.their loved one.
Most of these caregivers are womenMost of these caregivers are women
Almost 60% of caregivers are employedAlmost 60% of caregivers are employed
Over 1/2 of all caregivers spend 30 hours a month providing Over 1/2 of all caregivers spend 30 hours a month providing care to otherscare to others
Source: US Dept of TreasurySource: US Dept of Treasury
CaregiversCaregiversSuffering from the increased workload and Suffering from the increased workload and
responsibility.responsibility.
Residential AlternativesResidential Alternatives
Private Duty Home CarePrivate Duty Home Care
Independent Independent Living/Retirement Living/Retirement CommunitiesCommunities
Assisted Living FacilitiesAssisted Living Facilities
Community Based Community Based Residential FacilitiesResidential Facilities
Adult Day Care Adult Day Care ProgramsPrograms Client
Attraction/ Retention
Value Added Service
ExclusiveProduct
IncreasedRevenues
Commercial and InstitutionalCommercial and Institutional
Financial planners and Financial planners and advisorsadvisors
Accountants / CPAsAccountants / CPAs
Property and casualty Property and casualty insurance agentsinsurance agents
Trust companiesTrust companies
Funeral HomesFuneral Homes Client Retention
Value Added Service
ExclusiveProduct
IncreasedRevenues
The MarketThe Market
Client Retention
Value Added Service
ExclusiveProduct
IncreasedRevenues
The CompetitionThe Competition
PAID GUARDIANSPAID GUARDIANS Power of AttorneyPower of Attorney Total Control of AccountsTotal Control of Accounts One-person operations out of their homeOne-person operations out of their home
DAILY MONEY MANAGERSDAILY MONEY MANAGERS One-person operations out of their home One-person operations out of their home Fees range from $30 to $100 per hour Fees range from $30 to $100 per hour Labor intensiveLabor intensive
The CompetitionThe Competition
ONLINE BILL PAY SERVICESONLINE BILL PAY SERVICES Usually offered by banks and credit unionsUsually offered by banks and credit unions Customer does all the workCustomer does all the work All the same deadlinesAll the same deadlines Replaces checkbook with computerReplaces checkbook with computer
ACCOUNTANTS/CPAsACCOUNTANTS/CPAs Bill Paying not their focusBill Paying not their focus $150 to $200 per hour$150 to $200 per hour
The Fiscal Concierge AdvantageThe Fiscal Concierge Advantage Bills paid on time – Bills paid on time – We do the workWe do the work
NO change to your banking relationship NO change to your banking relationship
NO Social Security number requiredNO Social Security number required
NO Power of Attorney NO Power of Attorney
Provide monthly and end-of-the-year financial reportsProvide monthly and end-of-the-year financial reports
Fixed monthly fee – may be tax deductibleFixed monthly fee – may be tax deductible
Insured and bondedInsured and bonded
Live support and after hours serviceLive support and after hours service
We Save TimeWe Save Time
Time savings an average of Time savings an average of
6 hours a month6 hours a month
Source: www.electronicpayments.orgSource: www.electronicpayments.org
We Save TimeWe Save Time
Time savings an average of 6 hours a monthTime savings an average of 6 hours a month
Over the course of a year that means. . .Over the course of a year that means. . .
9 extra nights of sleep9 extra nights of sleep
3 extra days of free time3 extra days of free time
12 marathons12 marathons
What’s your goal?What’s your goal?
TestimonialsTestimonials ““Having The Fiscal Concierge pay my bills has taken the Having The Fiscal Concierge pay my bills has taken the
pressure off of me. I am no longer worrying if the bills are pressure off of me. I am no longer worrying if the bills are being paid on time, and the easy-to-read monthly report being paid on time, and the easy-to-read monthly report has made balancing my checkbook so much easier.” – has made balancing my checkbook so much easier.” – Eleanor, Age 83, Retired TeacherEleanor, Age 83, Retired Teacher
““My father used the services of The Fiscal Concierge for My father used the services of The Fiscal Concierge for about a year before he died. When it came time to settle about a year before he died. When it came time to settle his affairs, the simple, clear reports provided by The Fiscal his affairs, the simple, clear reports provided by The Fiscal Concierge made the process so much easier.” Concierge made the process so much easier.” – Steve, Age – Steve, Age 54, Caregiver54, Caregiver
““Fiscal Concierge has made my life so much easier. I don’t Fiscal Concierge has made my life so much easier. I don’t have to worry about any of my bills and I really enjoy have to worry about any of my bills and I really enjoy getting the bill reports each month to keep my records getting the bill reports each month to keep my records updated. It is so convenient.” – updated. It is so convenient.” – Andrea, Age 26, TeacherAndrea, Age 26, Teacher
Currently, there are no other bill payment companies in the United States offering the services of The
Fiscal Concierge.
ACHACH
Our proprietary software utilizes ACH
NO change to your banking relationship
NO Social Security number required
NO Power of Attorney
True electronic payments
ACH ProcessorACH Processor
FeaturesFeatures
Helps minimize losses through use of Helps minimize losses through use of verification and authentication services, and verification and authentication services, and rejection of last returnsrejection of last returns
Client to settlement account NSF rate of Client to settlement account NSF rate of 1.932%1.932%
Settlement account to vendor NSF rate Settlement account to vendor NSF rate of .254%of .254%
SecuritySecurity
SoftwareSoftware Role-base systemRole-base system
• Various group levels set up with predetermined Various group levels set up with predetermined accessaccess
Export, Cut & Paste capabilities blockedExport, Cut & Paste capabilities blocked
Passwords expire every 3 monthsPasswords expire every 3 months
Automatic log-out after 5 minutes of inactivityAutomatic log-out after 5 minutes of inactivity
Stored log-in timesStored log-in times
• Report created displaying user log in and Report created displaying user log in and transactionstransactions
Separation of DutiesSeparation of Duties
NetworkNetwork
Full server back-up performed nightlyFull server back-up performed nightly
• Secure backup tapes off-site in fire-proof safeSecure backup tapes off-site in fire-proof safe
Redundant hard drive on serverRedundant hard drive on server
HIPAA compliant firewallHIPAA compliant firewall
Password protected networkPassword protected network
Unnecessary router ports closedUnnecessary router ports closed
SecuritySecurity
SecuritySecurity
PhysicalPhysical
Location secured with redundant entries and locksLocation secured with redundant entries and locks
24-hour video surveillance24-hour video surveillance
Files secured with redundant entries and locksFiles secured with redundant entries and locks
Limited accessibility to filesLimited accessibility to files
Files room secured when not in useFiles room secured when not in use
WorkflowWorkflow
Client
Fiscon
ACH Processor
Vendor’s Bank
Vendor
ACH
VIDEOSVIDEOS
Active RetireesActive Retirees
CaregiversCaregivers
Less Active RetireesLess Active Retirees
Income StreamIncome Stream 1 client at $25/Month = $25/Month or 1 client at $25/Month = $25/Month or
$300/Year$300/Year
25 clients at $25/Month = $625/Month or 25 clients at $25/Month = $625/Month or $7,500/Year$7,500/Year
50 clients at $25/Month = $1,250/Month or 50 clients at $25/Month = $1,250/Month or $15,000/Year$15,000/Year
100 clients at $25/Month = $2,500/Month 100 clients at $25/Month = $2,500/Month or $30,000/Yearor $30,000/Year
Live your life. . .Live your life. . .we’ll pay the billswe’ll pay the bills