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How to automate B2B Sales Bohdan Нnatkovskyy, CEO at Brainify

Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

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Page 1: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to automate B2B Sales

Bohdan Нnatkovskyy, CEO at Brainify

Page 2: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

BohdanThiel Foundation

sales geek

Page 3: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

What is a sales process ?

🚀Sales Process is a typical series of predictable events to sell a product or a service

Definition

Page 4: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Sales Process vary amongdifferent companies, products or services.

Repeat sales& Referrals

What is a sales process ?

Page 5: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

The profit you get from it

💰 ⏱ 🎯Bigger Deals Less Time Higher Conversion

The profit you get from it

Page 6: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Problem - it’s never get constant …

It’s a mess that gets clear, when you learn and develop it

The profit you get from it

Page 7: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

… but you could automate it

📝Things you could design,you could replicatethings you could replicate,you could automate

The profit you get from it

Page 8: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to… Step 1

Define a customer buying process

Desire Action

Need Recognition

InformationSearch

Evaluationof Choices Purchase

Purchase

Attention Interest

Need Awareness Consideration Decision

Page 9: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to… Step 2

Define sales stages

Product

1. Research2. Intro3. Presentation4. Demo5. Trial6. Approval7. Order

Solution

1. Suspect2. Un-qualified 3. Qualified lead4. Strong interest5. Select solution6. Contract7. Deployment

Page 10: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Step 2: Sales Stages

Define sales stages, that matches your customersbuying process.

Make sure to discuss them in your organization.

Page 11: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Step 2: Sales Stages

💣

1. Research2. Intro3. Presentation4. Demo5. Trial6. Approval7. Order

Example 1. Product

Page 12: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Step 2: Sales Stages

1. Suspect2. Un-qualified 3. Qualified lead4. Strong interest5. Select solution6. Contract7. Deployment

Example 2. Solution

📦

Page 13: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Step 2: Sales Stages

Example 3. Service (Marketing + Sales)

🛠0.1 Generate Leads0.2 Build Interest0.3 MQL 0.4 SQL

1. Qualified2. Solution Defenition3. Proposal4. Shortlist5. Project Confirmed6. Negotiation7. Contract

Page 14: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to… Step 3

Define the objective and targeted outcome

📋💳 💸

Page 15: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to… Step 4

Define actions for each stage

📲📩 🏌

Page 16: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How to… Step 5

Define tools for each stage

Sales

1. Prewritten emails2. Sales presentations3. Conv. timelines4. ROI calculations5. Competitive analysis6. Pre/post deal timelines7. Case studies

Marketing

1. Automated emailsfor new leads

2. Blogs and articles 3. Infographics4. Slideshare pres.5. Ad campaigns6. Whitepapers7. Website

Page 17: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Opportunity conversion process

Opportunity conversion process

Page 18: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

How we do it

Scoring

Blog Articles (Awareness)

Whitepapers, Research, Ebooks, Webinars (education)

Manuals, FAQ, Workshops (Onboarding)

Case Studies, Sales Presentations (Selection)

Lead Generation Team

SALES Team

Customer Success team

FilteringQualification

Training & Onboarding

Page 19: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Tools example 1

Automated warm cold emails and follow ups

or any other CRM

Page 20: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Tools example 2

Content is everywhere

Awareness Education Selection Training

Page 21: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Tools example 3

Acquisition and engagement

or any other CRM

Page 22: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Tools example 4

CRM is a king. Automate it

or any other CRM

Page 23: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

AI in sales

What it does: Generates leads based on your existing customer profiles

Page 24: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Al in sales

What it does: Assistant who schedules meetings for you

Page 25: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Al in sales

What it does: Sales assistant keeps you focused on top prospects

Page 26: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Al in sales

What it does: Advice on how to write emailstailored to your prospect

Page 27: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Al in sales

What it does: Understand where sales are using their time and effort and identify why opportunities get stuck

Page 28: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Continue to improve

To infinity and beyondBuzz Lightyear

Page 29: Богдан Гнатковський "How to automate B2B sales proces" BDMSummit 2017 Winter

Thank you !

Bohdan Hnatkovskyy

[email protected] @hnatkovskyy+380938442626