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groups and teams
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GROUPS AND TEAMS
Groups
A group is defined as two or more individuals
Interacting andinterdependent, who have come
togetherto achieve particular
objectives.
Types of groups
Formal and informal groups
Command and task groups
Interest groups and friendship groups
Why People Join Groups?
Security Status Affiliation Power Goal achievement
The Five-Stage Model
Forming Storming
Norming
Performing
Adjourning
Group Structure
Conformity Adjusting one’s behaviour to align with the standards of the group Status A socially defined position or rank given
to groups or group members by others.
Group Structure - Performance Norms
Provide explicit ideas for individuals in the
group with respect to:
how hard they should work, how to get the job done, their level of output
Affect individual employee’s performance
Team
Work Team A group whose
individual efforts result in a performance that is greater than the
sum of the individual inputs.
Types of Teams
Problem-Solving Teams Self-Managed Work Teams Cross-Functional Teams
Key Roles Of Team
Linker
Creator
Promoter
Assessor
OrganizerProducer
Controller
Maintainer
Adviser
TEAM
Failure Of Teams Individual Focus: no clarity of role improper leadership no expected results
Organisational Focus: unclear team goals no methods to hold members accountable no management support
Importance Of A Team
Teams typically outperform individuals. Teams use employee talents better. Teams are more flexible and responsive
to changes in the environment. Teams facilitate employee involvement. Teams are an effective way to
democratize and organization and increase
motivation
Team Effectiveness
Each team member will have a clear understanding of his own purpose Each team member is free to assert his autonomy by saying ”no” Each team member assumes responsibility for team’s outcomes and for the current situation Each team member will be honest in making their contribution
Comparing Groups And Teams
Share information Goal
Neutral Synergy
Individual Accountability Random & varied Skills
Collective performance
Positive
Individual & mutual
Complementary