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Humanising your learning in 2020A master plan for L&D
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Evolve or expire?
What makes us human?
New approaches
?
3
Evolve or expire? Barclays UK MTP
Enriched client conversations
Award winning
Create a gamification revolution
Great internal engagement &
stories
Strengthen our relevance in digital education
“We will leave no one behind in the digital
revolution”Ashok Vaswani
CEO
Inspirational content
Enhance our external partnerships
Disrupt Barclays internal learning
Positively impact 80,000 people
Engage internal colleagues with digital
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Where are you on thedisruption spectrum?
http://pollev.com/mindclick
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“They're selling hippie wigsin Woolworths, man”
Digital agencies invading our
space
Savvy customers know their onions
Playing safe is too risky
New clothes for a new audience
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Who is this gen Y dude?Limited time for learning1% of a working
day
Knowledge required ‘in the head’
5-10% in 2016
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What makes us human?
community
security attention
privacy
status
competence
meaningintimacy
control
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New approaches
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Enticing the new learner
Game mechanics
User experience
design
Player
sessions anxiety repetition
observe ideateuse cases
explore rules failure
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Think “agile”BRAIN STORM
LEVELSAESTHETICS ENGINE
PAPER VERSION
PROTOTYPE
FINAL
SPRINT SPRINT SPRINT
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Welcome to BarclayTown
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Evolve to survive
Take bold risks to survive
Design for human beings
Look critically at your role
Find strength in partnerships
Thanks!Any questions