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APPLICATION for Travel Agent at TUI AG Hanover MARIE MUSTERMANN Marktstraße 6 31311 Uetze (Germany) Phone: +49-5173-9826-30 e-mail: [email protected] Enclosure 1. Covering letter 2. CV 3. Certificates School Certificate Bilingual courses TUI Certificate English Certificate DELF Europass Erasmus+

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APPLICATION for Travel Agent

at TUI AG Hanover

MARIE MUSTERMANN

Marktstraße 6 31311 Uetze (Germany) Phone: +49-5173-9826-30

e-mail: [email protected]

Enclosure

1. Covering letter 2. CV 3. Certificates

School Certificate

Bilingual courses

TUI Certificate

English Certificate

DELF

Europass

Erasmus+

Marie Mustermann Marktstraße 6, 31311 Uetze, phone +49-5173-9826-30

[email protected]

Mr Philipp Konrad TUI AG Karl-Wiechert-Allee 4 30625 Hanover Germany

14th February 2015 Dear Mr Konrad I am writing to apply for the position of Travel Agent at TUI, advertised on the job.com website on 12th February 2015 and enclose my CV for that purpose. I believe my travel and tourism background coupled with my travel agent traineeship would be appropriate for this position. Throughout my education, training and work experience, I have acquired a number of relevant skills useful for the advertised position:

Professional travel arrangements for business and holiday customers

Optimal planning solutions matching the customers’ requirements and preferences

High skills in planning and arranging tour packages and excursions for adventure trips

In-depth knowledge of finding fare and schedule information

Solid calculation of total travel costs

Hands-on experience in booking reservations for journey, hotels, rental cars and individual events

Furthermore, I am able to communicate in English and French fluently. As I have always been interested in travelling, my geographical knowledge is excellent. I have solid IT skills and can pick up new systems and procedures quickly. During my exchange visits at school I have early learned a lot about foreign cultures. Combined with my private travel experience I acquired a high level of intercultural competence. My leadership of a local basketball team for many years helped me to shape my organizational and managerial skills. I am friendly and enthusiastic and understand the importance of excellence in customer service. I would welcome the opportunity to discuss my experience and qualities at an interview and I look forward to hearing from you. Yours sincerely Marie Mustermann

Curriculum Vitae

Personal information Marie Mustermann Marktstraße 6 31311 Uetze (Germany) +49-5173-9826-30 [email protected] ___________________________________________________________________ Education and training 08/2011 – 07/2014 Apprenticeship as travel agent Thomas Cook, Burgdorf 08/2005 – 07/2011 Secondary School / Realschule Uetze 08/2001 – 07/2005 Primary School Uetze ___________________________________________________________________ Work experience 10/2013 – 10/2013 Work placement, Schöner Reisen, Uetze 04/2013 – 04/2013 Work placement, Reisecenter Hänigsen ___________________________________________________________________ Personal skills Languages English / business fluent, English Certificate French / B2 / DELF Spanish / elementary Computer skills MS Office: Word, Excel, PowerPoint

Basic knowledge Photoshop, web design Job-related skills Excellent geographical knowledge Interest for foreign countries and cultures Exchange visits to Greece and Spain (Europass) Bilingual courses in geography and politics (Certificate) PowerPoint presentation in English / TUI Hanover (Certificate) Further activities Participation in the European Project ‘Erasmus+’ Leadership of the local basketball team ___________________________________________________________________ Hobbies and interests Travelling, foreign languages, reading, sports (basketball, hiking), choir 14th February 2015

Marie Mustermann