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This section introduces the four styles of personality including assertive and passive aggressive. For the full confidence course outline visit: http://traininaday.com/one-day-management-courses/assertiveness-self-confidence/
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FREE Management Training Resources
Section 2 of...Assertiveness andSelf-Confidence Training CourseFor full details of the assertiveness and self-confidence 1-day training course visit
Assertiveness and Confidence Courses
• An assertive person is confident and direct in dealing with others. Assertive communications promote fairness and equality in human interactions, based on a positive sense of respect for self and others.
• The direct communication of a person’s needs, wants, and opinions without punishing, threatening, or putting down another person.
ModuleWhat Is Assertiveness?
Activity
• Self-confidence is a belief in oneself, one's abilities, or one's judgment.
• It is freedom from doubt. • When you believe you can change things
you are much more likely to succeed.
Assertiveness and Self-ConfidenceWhat Is Self-Confidence?
Activity
The Passiv
e Perso
n
The Aggressive Person
The Passive-Aggressive Person
The Assert
ive Perso
nFour Styles
Assertiveness and Self-ConfidenceThe Four Styles
The Passiv
e Perso
n
The Aggressive Person
The Passive-Aggressive Person
The Assert
ive Perso
nFour Styles
Assertiveness and Self-ConfidenceActivity: Worksheet 1
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FREE Management Training Resources
Section 2 of...Assertiveness andSelf-Confidence Training CourseFor full details of the assertiveness and self-confidence 1-day training course visit
Assertiveness and Confidence Courses