BUILD YOUR OWN VALUE STREAM MAPPaul Heidema and Junbin Huang

What is your experience with visualizing your work?

3 min in Pairs

Paul J. Heidema

Junbin Huang

About UsIt’s Not About Us, It’s About

You!

Whenever there is a product for a customer, there is a

value stream. The challenge lies in seeing it.

– Lean Enterprise Institute

“

Connection

Let’s learn about a value stream

Video: Overview of Value Stream Mapping (VSM) by UttanaOnlinehttps://youtu.be/9j-9bkIbqXg?t=29s (start at 0:29, end at 0:52)

Visualizing the underlying complexity

and how value is delivered

Step: an activity in the process that is done

currentlyValue Add: a step

that is directly valuable to

user/stakeholderLead Time: the time between the initiation and completion of a

step

Queue: a sequence of people/items waiting

their turn

Flow: the order that one step proceeds to

the nextImprovement: an

opportunity to improve the step/activity

5 min

Selecting

Clothing

Washing Face

Getting Dresse

dEating Breakf

astLocking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

breakfast

Getting socks

Getting shirt

Getting pants

Finding Keys

Packing

Laptop

Finding Wallet

Finding Phone

Snooze Alarm

Gather the information required

Step

Selecting

Clothing

Washing Face

Getting Dresse

d

Eating Breakf

ast

Locking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

Breakfast

Getting Socks

Getting Shirt

Getting Pants

Finding Keys

Packing

LaptopFinding Wallet

Finding Phone

Snooze Alarm

Put the steps into a flow

Flow

Identify value add areas

Value Add

Selecting

Clothing

Washing Face

Getting Dresse

d

Eating Breakf

ast

Locking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

Breakfast

Getting Socks

Getting Shirt

Getting Pants

Finding Keys

Packing

LaptopFinding Wallet

Finding Phone

Snooze Alarm

Visualize any delays with queues

Queue

Selecting

Clothing

Washing Face

Getting Dresse

d

Eating Breakf

ast

Locking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

Breakfast

Getting Socks

Getting Shirt

Getting Pants

Finding Keys

Packing

LaptopFinding Wallet

Finding Phone

Snooze Alarm

Measure the time for each step

Lead Time

1 min1 min3 mins3 mins1 min3 mins1 min1 min

20 mins 7 mins 5 mins 2 mins 15 mins 10 mins 10 mins 1 min

3 min0 10 20 30 40 50 60 70 80 90

Chart

Selecting

Clothing

Washing Face

Getting Dresse

d

Eating Breakf

ast

Locking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

Breakfast

Getting Socks

Getting Shirt

Getting Pants

Finding Keys

Packing

LaptopFinding Wallet

Finding Phone

Snooze Alarm

Identify opportunities for improvement

Improvement

0 10 20 30 40 50 60 70 80 90

Chart

1 min1 min3 mins3 mins1 min3 mins1 min1 min

20 mins 7 mins 5 mins 2 mins 15 mins 10 mins 10 mins 1 minSelecting

Clothing

Washing Face

Getting Dresse

d

Eating Breakf

ast

Locking Doors

Brushing Teeth

Cooking

Breakfast

Deciding

Breakfast

Getting Socks

Getting Shirt

Getting Pants

Finding Keys

Packing

LaptopFinding Wallet

Finding Phone

Snooze Alarm

Let’s build a value stream map

Let’s Make Hawaiian Pizza Slices

Pizza Base (paper) Tomato Sauce (marker)

Ham x3 (sticky note) Pineapple x3 (sticky notes)

Example and materials

Slices

Max 3

30 Sec

Bake

Constraint: Pizza Oven

Hawaiian Slice OrderStart time: 1:13Sauce Time: 0:05End time: 2:01 Lead time: = End - Start

Visualize the stream and timingPizza Place

3:27

2:52

Add 1 more…Limit how the…

Metrics by Slice

Aver

age L

ead

Time Impr

ovem

ent

Schedule

3-5 min

10-15 min

5 min

3-5 min

Make Pizza

Create Value Stream Map and

Identify Improvement(s)

Make Pizza with

Improvement(s)

Update Value Stream Map

What was your experience and learning?

Nature does constant value stream mapping –

it’s called evolution.– Carrie Latet

“

Thank you

Paul has learned to focus on empowering others, leadership through deeds over words, and the power of co-creating self-organizing teams. He loves to give back through more than 40 articles, dozens of workshops, and countless conversations.

Junbin has a strong focus in breaking down problems and exploring solutions together with his teams.  He is often found asking tough questions to bring the team towards a common understanding (since effective communication is half the battle!).

Junbin Huangca.linkedin.com/in/paulheidema ca.linkedin.com/in/junbin

Paul J. Heidema