Business Information Systems Case Study ITECH1005Ms Rose has recently hired you as her business analyst and poses some

operational-level questions about the performance of her business.

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Abstract

Latrobe Valley Product Gallery or LVPG is interested in the analysis of their historic and

current sales data for getting suggestions and supporting information for making strategic

decisions on overall improvement of their business process. They are mostly focused on

improvement of the internal activities of business process, their sales strategy and interested

in building stronger customer relationships.

The scope of the analysis process is bounded by the requested calculations, observations and

recommendations requirements provided by LVPG. The sales data provided by LVPG will be

analyzed based on those requirements. The record keeping and data quality of the sales data

provided by LVPG are not of very high quality thus, it restricts the outcomes of analysis in

some cases.