CAPABLE CONTROLS INC.Case Study Analysis

EFFICIENT COMMUNICATION IN THE

WORK PLACE

History and Development

Capable Controls is an innovative engineering company with their principal corporate offices located in the Chicago, IL.

In 1996, the company entered into a partnership contract and incorporated under Capable Controls Inc. with partner Paul Paluck.

They now provide electronic solutions for residential and commercial appliances as well as power tool applications.

Company Mission and Goals

The company has committed to a Mission of providing high quality components to the worldwide residential and commercial markets, while maintaining a positive environmental impact in all manufacturing processes.

A principal focus of Capable Controls Inc. is to remain the leader in developing electronic designs and components of electronic controls that safely improve the lives of families worldwide.

SWOT ANALYSIS

Strengths:

Capable Controls has become a global company by successfully exporting controls to customers in France and Mexico, building a strong international relationships and earning a good company reputation by abiding to all regulations appropriate in each market.

Weakness:

Engineering and Corporate offices are located in the Chicago, IL.

Manufacturing facilities located in El Paso, Texas are distant and create a communication challenge.

This challenge provokes negative effects in efficient production and impacts total costs, slimming profits.

In addition to the negative production impacts, the poor communication systems between the departments provoke low morale with company employees and further stunts improvement and efficiency.

Opportunities:

● Capable Controls is considered a new company and welcomes simple or complex project solutions from initial design prototype improvements or outside specialty consultant groups.

● Budget allocation and committees are designated and in place for company improvement and have collaborated to provide exclusive niche products to competitors in key markets.

Treats:

● One of the principal treats the company is looking forward to is the accepted proposal of new mechanical technology to improve the manufacturing process.

● Capable Controls is in the transition of converting all their manual manufacturing processes to specialty mechanical processes with the introduction of new automatic surface mount machines that operate more efficiently and maximize production.

COMPANY COMMUNICATION STRATEGY

Capable Controls implements a communication strategy that relies on a separate network system for each facility.

The Corporate office administers the company processes using traditional office networks and relies on inter office mail exchange for all corporate and administrative communication.

The production and manufacturing facility operates communication on a LINUS programming tool for machines and an inter office mail with intercom for employees and staff.

CURRENT COMMUNICATION CHALLENGE

● Corporate offices are distant and create a communication challenge.

● This challenge creates negative effects in efficient production and increases total costs, slimming profits.

● The poor communication systems between the departments provoke low morale within company employees and further stunts improvement and efficiency.

PROPOSED SOLUTION

To facilitate the fast approach of this success, a new communication system will considerably impact the efficiency of production and assist in increasing company profits.

We recommend a communication system that will establish the communication network directly and exclusively for the use of all 3 facilities and provide for a uniform company communication process that is responsive and in real time.

The true value of a robust communication system is that it can incorporate into production programming to efficiently accomplish communication with everyone and everything quicker than any other alternative.

This new communication technology communicates even with programs and computing devices just as easy as it will sync the communication between employees and staff.

The most effective and impactful investment can be done in upgrading the communication system and process within the complete company structure including all 3 facilities.

BENEFITS

The affects of an improved company communication system will provide for increased efficiency in production lowering production costs.

The communication system will facilitate quicker responsiveness which leads to minimized waste and losses.

The improved communication system will have positive impact on employee morale and most importantly, increase profits providing a better positioning of the company for stakeholders.

THANK YOU

Team 7

Claudia Siqueiros

Juan Torres

Jessica Talavera

Gloria Yanez

REFERENCES

● Capable Controls Web Page:http://www.capablecontrols.com/

● Personal Company Documents