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Customer Experience Management
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
• Creating Rich Experiences
• Sharing the Excitement
• Engaging Audiences
• Continuing the Conversation
Integrated Experiences
Copyright © OpenText Corporation. All rights reserved.
The practice of developing, distributing and supporting carefully coordinated messaging across one or more mediums or platforms in a manner that is mindful,
contextual and dynamic.
Adaptive Omni-Channel Marketing
Copyright © OpenText Corporation. All rights reserved.
What’s New in Web Content Management
• Segmentation & Targeting
• Multilanguage and Translation
• Mobile Previews
• Easy to Use In-context Editing & Site Building
Copyright © OpenText Corporation. All rights reserved.
Main Menu
Define the Experience
Create a New Page
OmniChannel and Contextual
• Responsive Design
• Multi-lingual Support
• Web Archival
• Omnichannel Delivery
• Patented Caching and Personalization
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Adaptive and Engaging
• Streamline Creative Production and Publishing
• Integration to Digital Marketing Applications
• Secure, scalable Digital Asset Library
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Social and Interactive
• Team Collaboration
• File Sync & Share
• Social Compliance
• Embeddable Social Components
• Available On Premise and in the Cloud
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Personalized and Targeted
• Intelligent Statements
• Automated Document Presentment
• Managed Governance
• ERP Integration
INSIGHT. INNOVATION. IMPACT.
November 17 – 21ORLANDO, FLORIDA
www.opentextcom/ew2013