Upload
santosh-bora
View
923
Download
1
Embed Size (px)
DESCRIPTION
this can helps to F&B professionals
Citation preview
The Oberoi Amarvilas Agra, India
Compiled By: Raas Intratech Pvt. Ltd.(Sole Distributors of Habanos cigars in
India)
TRAINING MANUAL ON
HABANOS CIGARS TRAINING MANUAL
Habanos cigars
An Introduction• The Havana is more than a cigar, it is
a world unto itself and is considered the best because of the unique blend of sun and soil in the region, as well as the skill of the people rolling a Havana.
• Habanos cigars constitute a culture of great richness and like other products which cater to good taste and fine living, they too requires great attention to be fully appreciated.
HABANOS CIGARS TRAINING MANUAL
Topics Covered
In this manual we have enclosed facts which provide information on:
• What is a cigar
• Markings
• Packs and Packaging of cigars
• Sizes
• Handling and Presentation
• Storage
• Dealing with Infected cigars
• Counterfeits
• Natural Blemishes
• Cigar Etiquettes
• Cigar Bands
HABANOS CIGARS TRAINING MANUAL
What is a Cigar?
The main constituents of a Habano are :
• Filler• Binder • Wrapper
Wrapper
Binder
Filler• Volado• Seco• Ligero
HABANOS CIGARS TRAINING MANUAL
The Filler & Binder — Criollo Plant
Filler
• Filler is the tobacco that makes up the heart of the cigar & gives it its bulk. It is the source of rich flavors and aromas
• The three leaves used to make the filler comes from the Criollo Plant taken at different levels of the plant
– Ligero-the top most part of the plant, provides strength
– Seco- the middle part of the plant, provides aroma
– Volado - the bottom part of the plant, provides combustibility
The Binder
• Binder is the tobacco leaf that holds the filler in place. It defines the shape of the cigar and the smoking quality.
• The Binder comes from the Criollo Plant, grown in direct Sunlight. Leaves are much coarser and darker.
• Matured for 12 months before use.
HABANOS CIGARS TRAINING MANUAL
Wrapper — Corojo Plant
Wrapper
• The Wrapper is the exquisitely thin leaf that forms the outer surface of the cigar.
• It stands as the ultimate symbol of the cigar’s perfection.
• The Wrapper comes from the Corojo Plant grown under tents of cheesecloth.
• Matured and used within 18 months.
HABANOS CIGARS TRAINING MANUAL
Filler, Binder and Wrapper
Filler Three for flavor…..
Wrapper One to delight the eye……
BinderOne for Structure……
HABANOS CIGARS TRAINING MANUAL
Classic Habano
Every leaf is grown in Cuba, especially for the making of Habanos
You will not find such tobacco in other cigars
The foot(La boquilla)
The head (La perilla)
HABANOS CIGARS TRAINING MANUAL
Difference Between Hand made and Machine made Cigars
Machine Made:The Filler is made of scraps of leaves
Hand Made: Filler,Binder, Wrapper. Mote the Long Filler which runs the Length of the Cigar
HABANOS CIGARS TRAINING MANUAL
What is a Habano?
To Qualify as a Habano…..
• The cigar should be made in Cuba
• The cigar should be only from the designated tobacco regions Vuelta Abajo, Partidos, Semi Vuelta, Remedios & Oriente
• The cigar should be manufactured to the exact Cuban Industry Standards
HABANOS CIGARS TRAINING MANUAL
Markings
Cuban Government Warranty Seal
Band with Habanos Logo
Habanos s.a.
Hecho en Cuba
Totalmente a mano
Factory stamp
HABANOS CIGARS TRAINING MANUAL
The Cuban Government Warranty Seal
The Habanos Logo Band – No cigar box is shipped from Cuba without it
Totally by hand
Totally By Hand — TC-Short Filler
Machine – Made cigars
HABANOS CIGARS TRAINING MANUAL
Packs & Packaging
Warranty Seal
Made in Cuba
Logo
Factory Code
Date Stamp
Totally by Hand
Markings
HABANOS CIGARS TRAINING MANUAL
Packaging of Habanos cigarsDouble Claro or Candela
Claro
Colorado Claro or Natural
Colorado
Colorado Madura
Madura
Oscuro
With Band
Without Band
Cedar Wrap
Aluminium Tube
Tissue Wrap
Cellophane Wrap
The wrapper is merely an outer layer and has
little bearing on a cigar’s flavor
Cigars are arranged according to nuances of shade. The darkest cigar
is placed on the left of the box, and the lightest
is on the right
HABANOS CIGARS TRAINING MANUAL
Packs & Packaging of Habanos cigars
HABANOS CIGARS TRAINING MANUAL
Sizes
Cigar sizes have 2 dimensions:• Length ( in inches or centimeters) — Length of 4” to 9” • Ring Gauge (which is the diameter measured in 1/64th of an inch)— 26 to 52 Cigars come in 42 shapes & sizes• The most popular size is the Churchill which is 7” in Length with 47 Ring Gauge
Some of the common Habanos Sizes• Corona (5 ½ x 40 & 5 ½” x 42) – Montecristo No. 3• Petit Coronas (5” x 42) - Bolivar Tubos No.2 • Robusto (4 7/8” x 50) Partagas Serie D No4,• Robusto (5” x 48) El Rey Del Mundo Choix Supreme• Churchill’s (7” x 47) – Hoyo De Monterrey Churchill • Especial (9 ¼” x 47) – Montecristo A • Double Corona(7 ½” x 49) – Partagas Lusitanias• Lonsdale's (6 ½” x 42) - Montecristo No.1
Please Note:Names for specific sizes & shapes are not standardized from Brand to Brand
HABANOS CIGARS TRAINING MANUAL
Importance
Why should you offer Habanos Cigars ?Because…………..
• The Cuban Cigars are by far The Best in the World.
• Unlike the other lifestyle products like wines, whiskies ..where a large variety is competing with its counterparts A Habano Stands by Itself !
• An outlet which offers Habanos Cigars to its guest signifies class & taste like having a fine wine list & gourmet food.
• Supports the movement of other Food & Beverage products
Habanos Cigar&
Its Importance To The Food & Beverage Services
HABANOS CIGARS TRAINING MANUAL
Why Habanos?
• The International traveler visiting India presumes that the Habanos Cigars are very expensive .Hence they hesitate to ask for them even if they are Cigar Connoisseurs.
• We being the sole distributors of Cuban Cigars in India and due to our special relationship with Cuba have these cigars available at very special prices for the connoisseurs in the Indian subcontinent
BOL IVARCOH IBACUA BALE F LOR DE CANOHOYO DE MONTERRYH. U PMANNMON TECRISTOPAR TAGASPUN CHQUI NTEROEL R EY DEL MUNDOROMEO Y JULIETORAF AEL GONZALEZ
HABANOS CIGARS TRAINING MANUAL
How to indulge your guest to smoke a Habano?
• After lunch or dinner or a fine evening drink offer the guest personally your fine selection of Cuban Cigars .
• Go through the ceremony of lighting the Cigar.
• This would definitely attract the attention of the other guests who would too like to indulge in the same
HABANOS CIGARS TRAINING MANUAL
Handling and Presentation
• A cigar display is like jewellery — One should capture the imagination of the customer by displaying a range of cigars with beauty in a humidor
• Brush the cigars as it always improves the appearance of the cigars and removes the Bloom and Dust
• Remove one cigar from the top layer of cigar Box to avoid damage in leaf, in case tightly packed
• Offer the customer the open box to appreciate the aroma of the cigar.• The connoisseur should normally be asked to point the cigar of his/her choice
rather than be permitted to shuffle them around, which risks damage to the stock
• Offer the Connoisseur the cigar in sufficient light
HABANOS CIGARS TRAINING MANUAL
Instructions for storing cigars in Humidors
• Cigars should be stored at optimum temperature of 16 to 18 degrees Centigrade & Relative Humidity of 75% to 80%
• The humidor should be looked after carefully and the condition of the cigars within the Humidor should be checked regularly
• The moisture source is the Oasis located inside the cigar tray. When necessary this should be removed and damped with Distilled or Himalayan water for about 10 seconds, then kept face upwards until the surface water is absorbed, wiped dry and replaced
• Do not use Tap water for wetting the moisture source for the cigars. The regularity with which you need to perform this task will vary with the weather, but the surest guide is the cigars themselves. In general this should be done everyday
• It is essential that one member of staff is made responsible for the humidor. He or she must inspect it each day, not only to check condition but also to ensure that the humidor is filled with cigars
• Nothing destroys a sale faster than presenting the humidor with a display of dry, unraveled, over humidified or infected cigars
HABANOS CIGARS TRAINING MANUAL
Cigar Storage
Why do we need to store cigars in temperature of 16 to 18C & Relative Humidity of 75% to 80%?
Because……• Cuba is located very near the Tropic of Cancer with relative
humidity at 79% and temperature of 25C, hence the cigars are best stored in the specified conditions for them to retain their freshness.
Test for checking cigar condition • The cigars should be firm and springy to be in
perfect condition to check the same hold the cigar between your thumb and index finger and squeeze gently.
• In case the cigars are hard and brittle, drying out then it is time to wet the pad
HABANOS CIGARS TRAINING MANUAL
Instructions for storage of cigars in the Glass Top Humidor
3.For The Ceramic InteriorsDampen a clean sponge with distilled water and wipe the cedar wood interior or the humidor. Place the damp sponge in an open plastic bag inside the humidor, close the lid and keep it closed for two hours allowing the cedar interiors of the humidor to ‘Breathe’ the humidity from the sponge and the humidorAfter 12 hours remove the sponge and the plastic bag and refill the special foam again to its capacity. Close the humidor for an additional 12 hours after which it will be ready for storing the finest cigars. The humidity level at this point should be 70%. If it is less repeat the process
1.For The HygrometerRecommended adjustment initially and once a year. Simply wrap it up in a wet cloth for ½ hour. The pointer should indicate 94–98%. If this does not happen adjust the instrument from the back with a small standard screwdriver so that the pointer indicates 94–98% approximately
2.For The Ceramic HumidifierFill a tray with distilled water. Place the ceramic humidifier submerged in the water with about one fourth above water. After 5 minutes of soaking install it back into the space provided in the humidor
4.Check the Hygrometer from time to time and when needed repeat the process of saturation of the adsorbent material as and when required according to Part 2 of this instruction to maintain the humidity level at around 70%
HABANOS CIGARS TRAINING MANUAL
Instructions for storing bulk stock of Habanos cigars
• The bulk stock can be stored in original boxes and wrapped in air-tight plastic bags
• On checking if you find that the cigars are getting dry then dampen the bare wooden base of each box and place it in the air tight bag
• Cigars in tubes also require to be kept in a humidor
• Keep the cigars away from sunlight & other heat sources
HABANOS CIGARS TRAINING MANUAL
The Evilof
Weevil
HABANOS CIGARS TRAINING MANUAL
Lacioderma
Caution to be taken against infected cigars• Take a white tissue paper and tab the cigar on it
vertically and if some black powder appears then the cigar is infected
• A hole in the cigar shows that it is infected by Lacioderma
If a cigar is infected• Keep it away from the other cigars• Freeze for 7 days De-freeze for 3 days keep in
room temperature for 1day• Destroy the infected cigar immediately• Clean humidor / check for bugs.• Check your balance stock carefully
This beetle infects the cigars if they are stored in dark and damp places
HABANOS CIGARS TRAINING MANUAL
Natural Blemishes
Natural Blemishes sometimes found on the Wrapper Leaf
BloomMay appear on the outside of the cigars, as they are a constantly breathing product. Simply brush it off and put them back on sale
Green PatchesAre formed when a patch of dew remains on the leaf during the air curing process, preventing oxidization whereby the leaf assumes a golden brown color
White SpotsAre formed when there is a tiny gap in the Muslin Cloth which covers the Corojo plants in the field, and the sun penetrates through onto the dew covered leaf, scorching a tiny white mark
HABANOS CIGARS TRAINING MANUAL
Counterfeits
HABANOS CIGARS TRAINING MANUAL
What are Counterfeit Habanos?
• Cigars produced outside the strict supervision of Habanos s.a. • No fumigation against weevil has been undertaken • No control of the use of correct tobacco blends • The cigars would not be going through the rigorous quality inspection at
Habanos s.a. • Often constructed by an unskilled person • Not all the cigars contain tobacco leaves
HABANOS CIGARS TRAINING MANUAL
Cigar Etiquettes
HABANOS CIGARS TRAINING MANUAL
Cutting the Cigar
The cigar should be cut half way through the cap using a cigar cutter or cigar scissors and should not be cut beneath the cap or the wrapper will start to unwind
Do not pierce a hole in the cigar it creates a tarCutting should take place at the table and executed with confidence
HABANOS CIGARS TRAINING MANUAL
Lighting the Cigar
• A cigar should be lit with a butane gas lighter or an ordinary long matchstick.
• Cigars can also be lit with the thin cedar linings which can be made from the cedar sheet available in the cigar box.
• The authentic way of lighting a cigar is to place a candle in the trolley that has the humidor, light the cedar lining then carry out the complete ceremony of Lighting a Habano….
HABANOS CIGARS TRAINING MANUAL
Lighting the Cigar
For lighting the cigar, hold the face of the cigar at 90 angle to the flames and
rotate it. From time to time remove it from the flame and wave it in the air. Within
a minute the cigar will be lit and ready to offer
Do not offer to light the cigar unless asked
We do not inhale the smoke of cigars but taste it like a wine
Do not pick up the extinguished cigar from the ashtray until asked
Do not stub a cigar when finished smoking, let it die by itself in the ashtray
HABANOS CIGARS TRAINING MANUAL
Cutting, Lighting and Smoking
Butane Gas Lighters
Petrol Lighters
Matches/Wooden Splints
Candle
HABANOS CIGARS TRAINING MANUAL
Story of
The Cigar Band
HABANOS CIGARS TRAINING MANUAL
• It is customary for a cigar to have a cigar band, although few cigars brands do not have them.
• The cigar band appeared as a novelty item in the 19th century, so that aristocratic gentlemen, who enjoyed the pleasure of smoking, could hold the cigar without staining the gloves customarily worn at the time.
• The bands then were subsequently used to highlight and distinguish the cigar brand.
• These bands have now become more sophisticated and true works of art as well as collection pieces.
• Arising from the mistake of calling these bands “vitolas” came the term “vitophilia”, denoting both the hobby of collecting cigar bands and box trimmings.
Cigar Band
HABANOS CIGARS TRAINING MANUAL
Never remove the band from the cigar since it is tightly secured & its removal
might damage the wrapper.
In case the guest wishes to remove the band, suggest he smokes 3/4th of the
cigar for it to become soft for removal without damaging the wrapper.
HABANOS CIGARS TRAINING MANUAL
Recommending A Cigar
• Who are the Cigars for?• Are you a newcomer to Cigar smoking?• Are you a newcomer to smoking a Habano?• What Cigar brand to you usually smoke?• What Cigar size do you prefer to smoke?• What time of Day will you smoke the cigar? • What is the occasion?• How much do you have to savor the Cigar?• Will you be smoking more than one Cigar?• Will the Cigar follow a meal? • If, so what is the menu?• What drink ( if any) will accompany the Cigar?
HABANOS CIGARS TRAINING MANUAL
In case of any doubts, please feel free to ask?
Thank you!