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CLASSIFICATION OF HOTELS
GAYATHRI AMURALI G
PRIYANGA RDEENESHWARAN M
An establishment providing accommodation, meals, and other services for travelers and
tourists, by the night!
HOTELS
CLASSIFICATION OF HOTELS
• Based on Location
• Based on Target market
• Based on Size of Property
• Based on Theme
Based on location
• Motels
• Airport Hotel
• Resort Hotels
• Floatels
• Boatels
• Raotels
MOTELS:
A motel is a hotel designed for motorists, and usually has a parking area for motor vehicles.
Based on Location
AIRPORT HOTELS:
A hotel near the airport.
Based on Location
RESORTS :
A place that is frequented for holidays or recreation or for a particular purpose.
Based on Location
FLOATELS:
Ship that serves as a hotel, sometimes permanently moored to a dock.
Based on Location
BOATEL:
A waterside hotel equipped with docks to accommodate persons traveling by boat.
Based on Location
RAOTEL: Tour + buses/trains + hotels
– Hotels on wheels
– Example: Maharaja express
Based on Location
Based on Target Market
• Commercial Hotels
• Convention Hotels
• Suite Hotels
• Casino Hotels
• Timeshares
• COMMERCIAL HOTEL:
– Commercial areas
– Business men
– Meeting rooms
– Oberoi Towers, Mumbai
Based on Target market
• CONVENTIONAL HOTELS:
– Large convention complex
– People attending conventions, conference
– Le meridien, cochin
Based on Target market
• Suite Hotels:
– Rooms include kitchen
– People who are relocating
– Long business stay
– Hyatt, Chennai
Based on Target market
CASINO HOTELS:• With Gambling facilities
• Added with guest rooms, food and operation too
• Cater Leisure and Vacation transients
Based on Target market
TIMESHARES:
A timeshare is a vacation property with shared ownership.
Holiday homes
Based on Target market
Based on Size
• Small size
• Medium size
• Large size
• Mega size
• Chain of hotels
• Small size hotels: contains 25 rooms and less
• Medium size hotels: contains 25 to 100 rooms
• Large size hotels: Consists of 101-300 rooms.
• Mega size hotels: more than 300 rooms.
• Chain of hotels: Group that have hotels in number of location.
Based on Size of Property
Based on Theme
• Heritage hotels
• Ecotels
• Boutique hotels
• Spa
Heritage Hotel:
Heritage hotels are generally some old palaces, ban glows, or some other historical places converted into hotels for guests.
Based on Theme
ECOTEL:
Ecotel is the new concept in hospitality that claims to work for environment protection and preservation.
Based on Theme
Boutique hotels:
A stylish small hotel, typically one situated in a fashionable urban location.
Based on Theme
Spa:
It is also known as a hotel spa or an urban hotel spa, is usually found in big cities and major tourist and business destination.
Based on Theme
Level of Hotel Service
• There are mainly three types of levels of services:
Excellent customer service
Acceptable customer service
Poor customer service