PowerPoint Presentation
Managing Difficult Situations With StudentsOR How To Herd
Cats
Here at BMCMost of us enjoy our jobs and find great fulfillment
from interacting with our students.
However, we all have bad days and sometimes when students are
having a bad day they can be particularly challenging to interact
with in a positive manner.
So, how can we best:encourage them to do what we want them to
dodemonstrate professionalism to themhold them accountable for
their behavior in those challenging situations
https://www.youtube.com/watch?v=m_MaJDK3VNE
Frustrations with
Technologyhttps://www.youtube.com/watch?v=00KM53yZi2A-What do you
do as an instructor in this situation?
A- laugh at themB- fix the problem for themC- tell them to go
find JasonD- talk them through how to fix the problem themselvesE-
try D, then B, then C
Friends with everyone
(Talker)https://www.youtube.com/watch?v=IJ6HRKQUBCsWhat do you do
as an instructor in this situation?
A- institute a no talking policyB- use their comments to begin a
group discussion in classC- shoot them The LookD- keep lecturing,
moving over to stand near themE- stop teaching and sip your coffee
until they are quiet
No Motivation
(Boycotter)https://www.youtube.com/watch?v=gCQKQvbgz9M
-What do you do as an instructor in this situation?
A- ignore themB- try to find out what else is going on that
might be distracting themC- summarize each step of your
instructions with them and make sure that they understand your
expectations for the days assignmentsD- partner them up with
another student/ in a group so that they are held accountable by
their peers/ feel includedE- encourage them to drink more
coffee
Sorry, Ive got somewhere else to be (anywhere but
here)https://www.youtube.com/watch?v=7EosfbqGI3g
-What do you do as an instructor in this situation?
A- remind the class about big assignments/ exams coming up as
they try to sneak out the doorB- call them out by name for leaving
early/ poke holes in their excuse in front of the class to make an
example of themC- catch them in the hallway and discuss what
assignments are due and what requirements are for attendance/
passing the courseD- call/ email them later to follow up on what
they missedE- sip your coffee and prepare a pop quiz for the
remaining students
Very friendly/
persistenthttps://www.youtube.com/watch?v=HvCGL8Sheq4
-What do you do as an instructor in this situation?
A- tell them to make like a tree and leafB- pretend that you
have a virulent flu strain and so cannot talk to themC- talk them
through the assignments, then remind them that you have to go do X
(check email, etc.)D- try to engage in group conversations with
them AND other class membersE- sip your coffee and try to remember
their name
Complaints
(Debater)https://www.youtube.com/watch?v=edY1uS_RERQ
-What do you do as an instructor in this situation?
A- tell them to make like shepherd and get the flock outB-
remind them that youre the instructor, and so you are the ultimate
authority on life, the universe, and everythingC- patiently address
each of their complaints in front of the entire classD- clearly
explain your reasoning and goals to the class, then ask them to see
you separately on the break to discuss any other concernsE- sip
your coffee and try to not flip a table
Im just really tired Asleep in
classhttps://www.youtube.com/watch?v=suxjuZUwsy8What do you do as
an instructor in this situation?
A- send them to TK for a pep-talkB- find out what else is
happening in their life and suggest some time-management techniques
C- talk loudly enough to wake themD- quickly summarize what your
expectations are for assignments with them on a break / before they
leaveE- change up the class structure to get them out of their
seats more often
Easily upset/ Aggressive
What do you do as an instructor in this situation?
A- tell them to make like a banana and splitB- stand between
them and another student in a boxing stanceC- send the class on
break, ask a student to go get TK, a DC, or a security guard, and
try to mediate/ diffuse the situationD- calmly try to reason with
them about the situationE- call the emergency number on the
podiumF- sip your coffee and record them flipping tables for
YouTube/ Vine
