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Nicole’s learning experience Preparation
Questionnaire to
identify needs
Telephone call to
plan Nicole’s
programme
Videos, PDFs and
other materials that
Nicole could use to
prepare
Meeting other
trainees in a Google
hangout
Input
Group sessions
exploring interactive
scenarios
Group discussions
Additional scenarios
for individual use
Application
Three days
working alongside
the manager at the
Gatwick store
Six-month
traineeship at the
Paris flagship store
Follow-up
Podcasts and other
resources
A mentor while
working at the Paris
store
On-going online
networking with other
trainees.
James’s learning experience Preparation
The annual report to
read
Input
Sitting next to one
of the experienced
operators
E-learning
modules dense
with unnecessary
detail
A 50-question quiz
A 3-hr PowerPoint
presentation by the
regional trainer
Application
Working alone
Follow-up
He didn’t stay to find
out.