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CONFLICT MANAGEMENT
AT
WITTY VISION
Presented by-
Udit Budhiraja
Vikas Kumar
Garima Magar
IT SECTOR The Information Technology (IT) sector in India
is amongst the fastest growing in the country and the world.
The Indian domestic IT market grew by 36% in the financial year 2009-10 to report revenues of nearly Rs 500, 000 crore.
The IT / ITeS industry's contribution to the country's gross domestic product (GDP) has grown from 1.2 per cent in FY 1998 to an estimated 6.1 per cent in FY 2010.
THIS IS THE SECTOR WHERE EVERYONE IS LOOKING TO INVEST AND EXPECT HIGH
RETUNS OUT OF IT...
WITTY VISON
• Witty Vision is an IT firm which provides all IT services in educational field as well as IT Sector and is growing quickly in terms of their products and their ways of management.• Major Competitors:
Wipro TCS Infosys Patni Computers
And many more…..
Their Services: Web Development & Designing E-Commerce Website Customized Software Development Website Content Writing and SEO Branding
PRODUCTS OF COMPANY
Company is already running two successful products: Onlineachievers.in: This is a website which
provides test papers online and helps students to keep a tab on their performance. Online test conduction and tips for preparation for major entrance exams (e.g. CAT, MAT, IIT, AIEEE etc.).
This is quite a successful product where it comes to exploring its services.
Wittygyan.com: This product provides the platform to configure all details regarding the test portal, accommodation, education and many more.
This is the perfect portal to explore the educational sector as per your need.
CULTURE OF COMPANY
Organization’s culture has few character traits: Result oriented Follows bottom up approach Employee oriented Regular feedback Promotes innovation Easygoing
Conflicts are not always bad for an organization, one does not need to
resolve all conflicts.
But conflicts can’t be ignored completely because at the end of the day organization’s motive of
attaining business depends on employees and groups…
10
5 WAYS TO MANAGE CONFLICT
Avoidance Competition (A) Accommodation (B) Compromise (C) Collaboration (D)
11
Conflict Continuum
I win, you lose (competition—A)
I lose or give in (accommodate—B)
We both get something (compromise—C)
We both “win”(collaborate—D)
A B C D
CONFLICTS Lack of trust among the employees:
There was a case of leaking IP and a guy was blamed for that which obviously created a situation of stress and discomfort among employees and later it was found that the guy was innocent.
Lack of interaction among the teams:
There was very less interaction between the teams so if there was any issue regarding anything teams used to blame each other for that issue.
These were the two conflicts that Witty Vision was struggling from and to resolve these issues OD consultants were called and explained the scenario and asked for help.
Consultants helped the organization to resolve these issues which were majorly affecting the organization.
CONFLICT RESOLUTIONOD consultants were called and they suggested few
things to get these things out of the organization. In the first case the guy who was blamed for the IP
leak was given extra benefits and was asked to attend few informal sessions with all the employees and after a while this problem was resolved.
In the second case the infrastructure of company was changed and teams were seated in a way that they all could see each other and very famous water cooler model was followed as well.
This is how conflicts were resolved and measures were taken and kept in mind so as to avoid these types of conflicts
in future.
PROMOTION
Onlineachievers.in
Wittygyan.com
• It has almost 2400 members.
• it registered 169889 hits in the month of October and is quite liked by the people.
THANK YOU
