Decision Making 11/28/2016 Ros Hoeun, Training Executive 1

11/28/2016 Ros Hoeun, Training Executive 2

INTRODUCTION

Expectation

11/28/2016 Ros Hoeun, Training Executive 3

Objective

At the end of the training, participant will be able to:

Understand the meaning of Decision Making Identify Process of Decision Making Identify the tools for Decision making Identify the effective ways of Decision Making To acquire decision making tips and techniques that

accelerate and improve results.

11/28/2016 Ros Hoeun, Training Executive 4

Internal Regulations

Please Be On Time

Please Make Your Phone Silent

Please Think of Others’ Feelings

Please Help Others When You Can

Please Always Focus on the Topic

Please Respect Yourself and Others

Please Commit to Excellence

Do not use out of purpose in Computer?

Exit

5 11/28/2016 HR and Amin Department

11/28/2016 Ros Hoeun, Training Executive 6

Decision Making Exercise

11/28/2016 Ros Hoeun, Training Executive 7

Please write a One Sentence Definition of

DECISION MAKING.

11/28/2016 Ros Hoeun, Training Executive 8

The process of examining your possibilities options, comparing them, and choosing a course of action.

Some decisions are easy like....... What to eat in breakfast????

What to wear????

Some decisions are difficult like.......

Choosing a career

Choosing good friends

Changing a job

CASE STUDY

11/28/2016 Ros Hoeun, Training Executive 14

Question

How do you feel about this case? What are some difficulties in this situation? What are the factors in this case? Why you are thinking those factors?

11/28/2016 Ros Hoeun, Training Executive 15

Common types of decision-making

Majority decision-making process Hierarchical decision-making Proportional decision-making Consensus decision-making

11/28/2016 Ros Hoeun, Training Executive 16

11/28/2016 Ros Hoeun, Training Executive 17

Hasty - Making quick decisions without having much thought.

Narrow - Decision making is based on very limited information.

Scattered - Our thoughts in making decisions are disconnected or disorganized.

Fuzzy - Sometimes, the lack of clarity on important aspects of a decision causes us to overlook certain important considerations.

Some Mistakes to Decision Making

How to make right decisions?

11/28/2016 Ros Hoeun, Training Executive 19

“Be sure you are right -- then go ahead.” Davy Crocket.

Data-informed Video

11/28/2016 Ros Hoeun, Training Executive 20

Six C's of Decision Making

1. Construct. 2. Compile. 3. Collect. 4. Compare. 5. Consider. 6. Commit.

In every situation you have to search for...

Relax

The first thing Amy should do is relax.

11/28/2016 Ros Hoeun, Training Executive 24

Say something positive....I can do this...I can deal with this...

This gives you confidence and makes you feel good about yourself.

I don’t know when to quit.

1. Construct A clear picture of precisely what must be

decided.

11/28/2016 Ros Hoeun, Training Executive 25

Try to search out actual case.

2. Compile Compile all the possible choices.

11/28/2016 Ros Hoeun, Training Executive 26

3. Collect Information on alternatives that meet the

requirements. 6 thinking hats SWOT Analysis Decision MATRIX FORCE Field Analysis MIND MAPPING ISHIKAWA DIAGRAM Problem Tree PEST Analysis

11/28/2016 Ros Hoeun, Training Executive 27

4. Compare

Alternatives that meet the requirements.

11/28/2016 Ros Hoeun, Training Executive 28

5. Consider Consider the "what might go wrong" factor

with each alternative.

11/28/2016 Ros Hoeun, Training Executive 29

What is important for Amy??

6. Commit. Commit to a decision and follow through

with it.

11/28/2016 Ros Hoeun, Training Executive 30

SWOT EXERCISE

11/28/2016 Ros Hoeun, Training Executive 31

11/28/2016 Ros Hoeun, Training Executive 32