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Presentation at India International Centre, New Delhi on 31 August 2013.
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Commonwealth Educational Media Centre for Asia
Delivering Quality in Higher Education in the Knowledge Economy:
Structure and Parameters
Sanjaya MishraDirector
Commonwealth Educational Media Centre for Asia, New Delhi
My Organization
Commonwealth of Learning -- established in 1987
Helps developing nations improve access to quality education and training
CEMCA serves as a regional unit of COL for the Commonwealth Asia
My Experiences
As a teacher and trainer in Indian Higher Education
As a reflective thinker of the current trends and possibilities
What is Quality?
Quality is many things to many people
It is contextual It does not happen by
chance, it needs design
Needs common understanding to achieve and demonstrate
Understanding of Higher Education
Higher education as the production of qualified human resources
Higher education as training for a research career
Higher education as the efficient management of teaching provision
Higher education as a matter of extending life chances
Delors Commission on Higher Education
To prepare students for research and teaching;
To provide highly specialized training courses adapted to the needs of economic and social life;
To be open to all, so as to cater to the many aspects of lifelong education in the widest sense; and
To promote international cooperation through internationalization of research, technology, networking, and free movement of persons and scientific ideas
Quality in Higher Education
Dilemma of educational administrators to increase access, improve quality and reduce cost
Technology shows the possibilities, eg. MOOC
Does Harvard Make You Smatter?
Many successful people have studied there
What is that made these people successful?
How of their success is due to Harvard education?
Does the rigour in selection has something to do with the quality of Harvard?
Rank of Indian Higher Education Institutions
Ranking systems First Indian institution in the rank in 2013
THE Ranking of Universities Beyond 226
Ranking Web of Universities At 294
Academic Ranking of World Universities
Beyond 300
Criteria for Rankings
Ranking Systems Criteria
THE University Ranking
Teaching and learning environment (30%); Volume of research, income and reputation (30%); Citations and research influence (30%); Industry income and innovation (2.5%); International outlook: staff, students and research (7.5%)
QS World University Ranking
Academic reputation survey (40%); employer reparation survey (10%); faculty student ratio (20%); Citations per faculty (20%); Proportion of international students (5%), proportion of international faculty (5%)
Ranking of Web of Universities (Webometrics)
Impact (50%), Visibility (50% covers Presence, Openness, and Excellence)
Ine-Quality?
Quality paradigm as applied in education draws from the business and industry
Education represents a system of inequality in terms of resources, funds, and infrastructure
Comparing institutions that are not equals is unfair practice
Quality assurance as “Social Proof”
Learning Quality from Industry
Continuous Improvement (Kaizen)
Deming’s P-D-S-A Cycle
Systems thinking (Input-Transformation processes-Output) Diagram by Karn G. Bulsuk (http://
www.bulsuk.com)
Improving Quality in Higher Education
Technology as enabler Openness in the systems and practices,
Appropriate policies to promote quality and integration of technology (use of Open Educational Resources, and Open Access to scientific information)
Capacity building of teachers and students
Technology as Enabler of Quality
In Teaching Research Administration
Creating Enabling Environment for Research
Access to e-Journals
Open Access repository of research outputs
Monitoring and evaluation of research processes
Increasing Web Presence through OER
Create and use OER
Share educational materials used by faculty to demonstrate quality
Provide window to the strengths of the institution
Capacity Building of Faculty and Learners
Learning to learn ICT Skills Research Skills Teaching Skills Many other emerging areas
Value Framework for Higher EducationValues Parameters
Contribution to national development
• Increasing access with equity• Developmental thrust in research areas and
academic programmes• Community engagements
Fostering global competencies amongst students
Development of generic, application and life skills
Inculcating value system in students
Value integration in courses, administrative practices, and co-curricular and extra-curricular activities
Promoting the use of Technology
Enrichment of learning through use of technologySystems management using technology
Quest for excellence
• Continuous improvement• Benchmark of excellence• Application of best practices
Based on: Prasad (2005)
Thank You