Designing For Performance

Selecting Your Performance Technology

Designing for performance, part 2: selecting your

performance technologies

By: Watkins, R., (2007). Designing for performance, Part 2: Selecting your performance technologies. Performance Improvement, 46(2), 9-15.

Describe systemic procedures to guide you through practical processes and valuable tools for identifying potential technologies, evaluating alternatives, and developing a system of performance-focused activities that accomplish desired results.

By: Watkins, R., (2007). Designing for performance, Part 2: Selecting your performance technologies. Performance Improvement, 46(2), 9-15.

Objective of the Article

For intentions to be transformed into results, you have to select the right processes

Align strategic ambitions with practical processes to accomplish worthwhile results

Guiding Principles

I found the article to be a “must read” for novice Performance Consultants; having a model or concept relating to performance design in mind when entering the industry is a definite asset. The article succeeded in helping me frame the questions I had regarding: how to leverage the findings of a performance diagnosis or assessment, to design performance solutions that produced results?

Position

Performance is a combination of both behaviors (what people do) and performance (what people leave behind).

Performance improvement is the results to be accomplished; you need to stay focused on performance before you make any decisions about how those results can best be accomplished.

What is Performance?

Performance Objectives define the results you wish to accomplish based on your analysis of the strategic ambitions of the organization.

Accomplishing these results is determined by the set of performance technologies that you select for implementation.

Performance Objective

Performance Technology

Assessment Performance Technology

Analysis Performance Technology

selection Performance Technology

Alignment

Planning for Performance

Critical for deciding which performance technologies should be selected, designed, developed, and implemented

Performance Technology Assessment

Should not focus solely on problems, root causes, or quick-fix solutions, but also identify factors that will strengthen or increase results.

Performance Technology Analysis

For performance technologies to accomplish valuable results, you must identify, evaluate, and select the right mix of activities. Use a systematic and comprehensive process to identify the many performance technologies available for accomplishing each performance objectives

Performances Technologies Selection

Confirm that the selected mix of performance technologies is adequately aligned with the desired results

&Verify that each performance technology is clearly linked to the results of the performance analysis and the performance objectives

Performance Technology Alignment

Performance Improvement Strategy

First month: Verbal warningSecond month: Written warningThird month: Final Written warning, 1 Day Paid Suspension five 5 Day Unpaid Suspension (and up to termination)

Case StudyEmployee Performance Improvement Strategy

Assess Analyze Select Align

Performance Technology

Your model will depend on the values, mission, philosophy and vision that you hold true for yourself and your clients….

Summary & Conclusion

Thank you!!!