Detailed Evaluation Report of PALM 2, Jan 2011

15th – 27th January, 2011Madinah, KSA

Participant’s Program

Evaluation

Program for Advanced Leadership & Management

Enhance Leadership Excellent Investment Recommend the program Future Participation0

1

2

3

4

54.6 4.6

4.8 4.7

PALM 2 Overall RatingSt

rong

ly D

isag

ree

Stro

ngly

Agr

ee

Avg.: 4.67

Enhanced My Leadership

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

0% 0% 0%

41%

59%

Average: 4.6 Variance: 0.25

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 0% 0%

44%

56%Variance: 0.25

Average: 4.6

Excellent Investment

1 2 3 4 50%

10%20%30%40%50%60%70%80%90%

0% 0% 0%

24%

76%


Would Recommend The Program Would Like to Participate Again

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

80%

0% 0% 0%

26%

74%Average: 4.7 Variance:

0.20

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

gePe

rcen

tage

Overall Rating: Two Programs Comparison St

rong

ly D

isag

ree

Stro

ngly

Ag

ree

Enhance Leadership Excellent Investment Recommend The Program

Future Participation0.0

1.0

2.0

3.0

4.0

5.0

PALM 2PALM 1

Average : 4.3

Average : 4.67

Enhanced My LeadershipPe

rcen

tage

10%

10%

20%

30%

40%

50%

60%

70%

0%4%

11%

42% 42%

0% 0% 0%

41%

59%

Average: 4.2 Average: 4.6

PALM 1

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

2% 4%11%

33%

49%

0% 0% 0%

44%

56%


1 2 3 4 50%

10%20%30%40%50%60%70%80%

0%7% 4%

31%

58%

0% 0% 0%

24%

76%


1 2 3 4 50%

10%20%30%40%50%60%70%80%

2%7% 2%

29%

60%

0% 0% 0%

26%

74%


Perc

enta

ge

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

PALM 2

Excellent Investment

Would Recommend The Program Would Like to Participate Again

Administrative &

Logistics

Administration & logisticsSt

rong

ly D

isag

ree

Stro

ngly

Agr

ee

0.0

1.0

2.0

3.0

4.0

5.04.7 4.7 4.7 4.7

4.84.97

4.3 4.2 4.1

Avg.: 4.6

Communication

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0% 0%

26%

74%Average: 4.7 Variance: 0.20

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0% 3%

26%

71%

Variance: 0.28

Average: 4.7

Program Brochure

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0% 0%

31%

69%


Registration Process

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

ge

Perc

enta

ge

Professionalism of MILE staff

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0% 0%

31%

69%


1 2 3 4 50%

10%20%30%40%50%60%70%80%90%

0% 0% 0%

17%

83%Variance: 0.15

Average: 4.8

Overall Quality of Administration

1 2 3 4 50%

20%

40%

60%

80%

100%

120%

0% 0% 0% 3%

97%


Madinah as a Program Location

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

ge

Perc

enta

ge

Overall Quality of VenuePe

rcen

tage

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0%

7%

15%

27%

51%

Strongly Disagree

Strongly Agree4.2

Venue Selection (Oberoi Hotel)

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0%6%

11%

29%

54%Average: 4.3 Variance: 0.81

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 3%

23% 23%

51%

Variance: 0.83

Average: 4.2

Quality of Accomodation

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0%

11% 11%

29%

49%


Food & Beverages

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

ge

Perc

enta

ge

Administration & logisticsSt

rong

ly D

isag

ree

Stro

ngly

Agr

ee

PALM 2 Average : 4.6

Communication

Progra

m Broch

ure

Regist

ration Pro

cess

Profes

sionali

sm of M

ILE St

aff

Overal

l Quali

ty of A

dministrati

on

Madinah

as a

Progra

m Locati

on

Venue S

electi

on (Obero

i Hotel

)

Quality

of Acco

mmodation

Food an

d Bevera

ges

0

1

2

3

4

5

4.474.23

4.364.57

4.394.18 4.19 4.27 4.27

4.7 4.7 4.7 4.74.8

5.0

4.3 4.2 4.1

PALM 1 Average : 4.3

Program Fees

Low

80 %

17 %

3%

Light Lunch Preferences

Light Lunch PreferencesDo you prefer that MILE continues to offer light lunch in its

future programs?

77 %

23 %

YES

NO

Program Design

Program Design EvaluationSt

rong

ly

Dis

agre

eSt

rong

ly

Agr

ee

0.0

1.0

2.0

3.0

4.0

5.04.6 4.5 4.6

4.4 4.5

4.2

4.7

Variance: 0.25 0.37 0.31 0.42 0.31 0.68 0.28

Avg.: 4.5

Relevance of Program Content

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

0% 0% 0%

43%

57%


1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 0%6%

40%

54%Variance: 0.37

Average: 4.5

Program Structure

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

0% 0% 3%

37%

60%


Program Length Learning From Other Participants

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 0%

9%

43%49%


Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

gePe

rcen

tage

Speakers Mix

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

0% 0% 3%

40%

57%

Average: 4.5/5 Variance: 0.31

Pre-Events Activities

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0% 3%

26%

71%


Complimentary Books

1 2 3 4 50%5%

10%15%20%25%30%35%40%45%

0%3%

17%

40% 40%


Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

ge

Perc

enta

ge

Program Design Preferences

75 %

25 %

Just right

Too lo

ng

Program Duration Daily Contact Hours

66 %

34 %

Just right

Too lo

ng

Program DeliverySt

rong

ly

Dis

agre

e

Stro

ngl

y A

gree

Speakers Experties Speakers Presentation Time Allocated for Q & A Networking Opportunities0.0

1.0

2.0

3.0

4.0

5.0

4.5

4.1 4.24.4

Variance: 0.31 0.24 0.64 0.53

Avg.: 4.3

Speaker’s Expertise

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 0% 3%

49% 49%

Average: 4.5

Variance: 0.31

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0% 0%6%

74%

20%

Variance: 0.24

Average: 4.1

Speakers Presentation

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0%6% 6%

51%

37%


Time Allocation for Q&A Networking Opportunities

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

0% 0%

14%

34%

51%


Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Perc

enta

gePe

rcen

tage

Daily Photo Display

Daily Photo Display

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0%3%

0%

20%

77%


Yes

No

94 %

6 %

Interesting Should MILE Continue it in Future?

Perc

enta

ge

Strongly Disagree

Strongly Agree

Strength Mirror

My Strength’s Mirror

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0% 0%

15%

38%

47%


Yes

No

91 %

9 %

Interesting Should MILE Continue in Future?

Perc

enta

ge

Strongly Disagree

Strongly Agree

Pre-Program Online Profiling

Pre-Program Online Profiling

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0% 0%

12%

44% 44%

Average : 4.3 Variance: 0.47

Tools usefulness

Perc

enta

ge

Strongly Disagree

Strongly Agree

92 %

8 %

Completed Online Assessment

Yes

No

Had a Report Feedback Session

22 %

78 %

No

Yes

No

96 %

4 %

Should MILE Continue this in Future?

Learning Log

Learning Log

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

6% 6%

18%

47%

24%


90 %

10 %

Yes

No

Interesting Should MILE Continue This in Future?

Perc

enta

ge

Strongly Disagree

Strongly Agree

Field Trips

Number of Field Trips Participated In

1 2 3 40%

5%

10%

15%

20%

25%

30%

35%

40%

45%42%

29%

17%

13%


Perc

enta

ge

number of field trips

Field Trips Evaluation

The trips w

ere use

ful

The guides were

of high qualit

y

Timing and le

ngth w

as appro

priate

0.0

1.0

2.0

3.0

4.0

5.0 4.5 4.4 4.2

Variance: 0.69 1.03 1.44

Freq

uenc

y

Avg.: 4.3

1 2 3 4 50%

10%20%30%40%50%60%70%80%

0%4%

8%17%

71%

Variance: 0.69

Average: 4.5

Trips Usefulness

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

4%0%

13%21%

63%


Professionalism of Tours Guides Appropriateness of Timing and Length

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

8%0%

12%20%

60%


Strongly Disagree

Strongly Agree

Perc

enta

ge

Perc

enta

ge

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

4%

4%

78%

15%

No

Appropriate as is

Should MILE Continue to Use Field Trips in the Future?Pe

rcen

tage

Umrah Trip

Umrah Trips

100 %

Yes

Participated Should MILE continue this in future?

69 %

20 %11 %

Yes

No

Umrah Trips Evaluation

Bus arrangements Quality of Makkah Hotel Tour Guides Professionalism0.0

1.0

2.0

3.0

4.0

5.04.6

4.84.6

Variance: 0.49 0.18 0.71

Freq

uenc

y

Avg.: 4.65

Wisdom of the Day

Daily Wisdom of The Day

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0% 0%3%

6%

91%


0%

10%

20%

30%

40%

50%

60%

70%

60%

40%

0%0%

Usefulness Should MILE Continue This in Future?

Appropriate as is

More Frequent

Perc

enta

ge

Strongly Disagree

Strongly Agree

Less FrequentNo

Daily Quiz

Daily Quiz

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

0%3% 3%

34%

60%


Concept Is Interesting Gifts are Valuable

Perc

enta

ge

Strongly Disagree

Strongly Agree

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0% 0%

17%

37%

46%


Strongly Disagree

Strongly Agree

Quiz Concept

0%

10%

20%

30%

40%

50%

60%

70%

80%

0%

74%

26%

Easy Moderate Difficult

Level of Difficulty Should MILE continue this in future?

0%

10%

20%

30%

40%

50%

60%

70%

0%

6%

57%

37%

No Less Frequent

Appropriate as is

More Frequent

Perc

enta

ge

Aerobics

Number of Aerobic Sessions Participated in

1 2 3 40%

5%

10%

15%

20%

25%

30%

35%

40%

45%

41%

29%

21%

9%


Perc

enta

ge

Number of Aerobic Sessions

Aerobics

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0% 0% 0%

13%

87%


0%

10%

20%

30%

40%

50%

60%

70%

0% 0%

59%

41%

Usefulness Should MILE continue this in future?

No Less frequent

Appropriate as is

More frequent

Perc

enta

ge

Strongly Disagree

Strongly Agree

Gala Dinners

Gala Dinners

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0%3% 3%

47% 47%


0%

10%

20%

30%

40%

50%

60%

0%

37%

49%

14%

Great Networking Opportunity Should MILE Continue This in Future?

No Less frequent

Appropriate as is

More frequent

Strongly Disagree

Strongly Agree

Perc

enta

ge

Thematic Dinners

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0%

6%9%

41%44%


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

3%

9%

80%

9%

Concept is Great Should MILE Continue This in Future?

No Less frequent

Appropriate as is

More frequent

Perc

enta

ge

Strongly Disagree

Strongly Agree

Knowledge Sharing Dinners

Knowledge Sharing Dinners

0%

10%

20%

30%

40%

50%

60%

70%

80%

0%3%

71%

26%

0%

10%

20%

30%

40%

50%

60%

70%

80%

0%

6%

71%

23%

Good idea for sharing experience Should MILE continue this in future?

No Less Frequent

Appropriate as is

More FrequentNo Less

frequentAppropriate

as isMore

frequent

Perc

enta

ge

Medical Check-Up

46 %54 %

Availed this service

Yes

No

Benefited from this service

76 %

24 %

Yes

Medical Check-Up

No

0%

10%

20%

30%

40%

50%

60%

70%

80%

8%0%

76%

16%

No Less Frequent

Appropriate as is

More Frequent

Should MILE continue this in future?

Perc

enta

ge

Books Exhibition

Books Exhibition

1 2 3 4 50%

10%

20%

30%

40%

50%

60%

6%3%

6%

32%

53%


Good Opportunity for Valuable Books Should MILE continue this in future?

97 %

3%

Perc

enta

ge

Strongly Disagree

Strongly Agree

Internet Cafe

Internet Cafe

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

35%

40%

45%

10% 10%

16%

39%

26%


Internet Cafe Was Suitable Wireless Access Was Suitable

1 2 3 4 50%

5%

10%

15%

20%

25%

30%

13%

22%

16%

28%

22%


Perc

enta

ge

Strongly Disagree

Strongly Agree

Strongly Disagree

Strongly Agree

Thank You

www.mile.org

Education

Detailed Evaluation Report of PALM 2, Jan 2011