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CRICOS# 02968E www.productivitypartners.com.au

Diploma of Business - Student Induction

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Captain Cook College Diploma of Business Induction

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Page 1: Diploma of Business - Student Induction

CRICOS# 02968E

www.productivitypartners.com.au

Page 2: Diploma of Business - Student Induction

I would like to acknowledge the Turrbal people who are the Traditional Custodians of this Land, where we are located today. Nundah means “CHAIN OF WATER HOLES” in the traditional Turrbal language. I would also like to pay my respect to the Elders both past and present and extend that respect to the other Indigenous Australians.

WELCOME TO COUNTRY

Page 3: Diploma of Business - Student Induction

Time Object Detail Resource

1 Greetings

Introduce Productivity Partners

Check student’ PPT

2 Introduce PPP and NTIS Eligibility requirement &

Training Pathways Available

PPT

Course training plan

3 Student’s Handbook Discussion on the content

of the student handbook

Handbook available online

4 Campus –facilities Nundah - office ,lunch

room and student room

5 Learning Management System What is LMS?

How to Use it!

6 Introduction Quiz on LMS Completion of enrolments

on line and the skills Audit

Page 4: Diploma of Business - Student Induction

NUNDAH CAMPUS: 82 BUCKLAND Rd, NUNDAH Phone: (07) 3260 6061

Productivity Partners offers you a quality learning environment with experienced trainers who focus on your

individual learning needs.

We offer a range of training courses with up-to-date, well organized learning materials.

NUNDAH

CAMPUS

Page 5: Diploma of Business - Student Induction

Productivity Partners Nundah Campus

Main entrance, 2nd Door on the left

Main entrance, right at the end of the hall

Tea, Coffee, Microwave and fridge

facilities available

Relax and catch up

on assessment

Page 6: Diploma of Business - Student Induction

Certificate in Technical Security

Certificate in Security Risk Management

Certificate in Information Technology

Certificate IV in TAE – Training and Assessment

Certificate in Business

Certificate Project Management

School Base Traineeship / Workplace Traineeship

Page 7: Diploma of Business - Student Induction

The best possible opportunity to participate in a practical learning environment.

assessment is fair and based on the relevant and current national training package.

Your assessment takes place using a combination of structured theoretical and

Practical activities and assignments in the training environment. please note that

no vocation placement is provided within these programs.

Recognition of Prior Learning (RPL)

RPL can provide an opportunity to have existing skills and experience formally

recognised. We guide you through the RPL process.

Credit Transfer applies if you have done the same unit in other course

Page 8: Diploma of Business - Student Induction
Page 9: Diploma of Business - Student Induction

Qualifications Job Roles

Cert III in Information

Technology

• Call Centre Support Representative

• Client Support Officer

• Computer Operator

• Customer Liaison

• Customer Service Representative

• Help Desk Officer

• Help Desk Technician

• ICT Operations Support

• ICT User Support

• • IT Technician

• • Maintenance Technician

• • PC Support

• • PC Support Specialist

• • Sales Support Technician

• • Support Technician

• • Technical Support

• • User Support Specialist

Cert IV in Project

Management

• Project Coordinator

• Project Management Officer

• Project Team Member

• Project & Program Administrator

• Administration Officer

• Customer Service Advisor

• Personal Assistance

• Small Business Assistance

• Student Service Officer

Cert IV in Business • Administrator

• Project Officer

• Scheduler

• Quality Assurance Coordinator or

Manager

• Subject Matter Expert/Coach

• Team Leader

Page 10: Diploma of Business - Student Induction

Australian Citizen or Permanent Australian Resident

Looking for Work – Job Seeker

Registered with a Job Service Provider – EG: Max employment, Sarnia Russo

Must attend 80% of your classes

Hand your assessment in on time according to your training plan

Page 11: Diploma of Business - Student Induction

National Training Information Service (NTIS), the

database on vocational education and training in

Australia. NTIS is the official national register of

information on Training Packages, Qualifications,

Courses, Units of Competency and Registered Training

Organisations (RTOs)\

www.ntis.gov.au

Page 12: Diploma of Business - Student Induction
Page 13: Diploma of Business - Student Induction

Unit Code. Description Delivery Dates Assessment

Due Date

BSBPMG401A Apply Scope Management Techniques

16/06/2011

17/06/2011

23/06/2011

24/06/2011

30/06/2011

1/07/2011

15/07/2011

BSBPMG402A Apply Time Management Techniques

7/07/2011

8/07/2011

14/07/2011

15/07/2011

29/07/2011

BSBPMG403A Apply Cost Management Techniques

21/07/2011

22/07/2011

28/07/2011

29/07/2011

12/08/2011

BSBPMG404A Apply Quality Management Techniques

4/08/2011

5/08/2011

11/08/2011

12/08/2011

26/08/2011

BSBPMG405A Apply Human Resources Management Techniques

18/08/2011

19/08/2011

25/08/2011

26/08/2011

9/09/2011

EXAMPLE OF YOUR TRAINING PLAN

Cert IV in Project Management – BSB41507 Training Plan for:……………………………………………………………

START DATE: 16/06/2011 Expected End Date……28/10/2011

Page 14: Diploma of Business - Student Induction

Student Identification Card

Photo’s will be taken on the first day of class

Benefit’s – concession on transport, discount on Learning

Resources E.G. computer software, books

Your photo will be uploaded to the LMS and can only been

seen by other class members

Page 15: Diploma of Business - Student Induction

Recording of classes Lessons

Audio Recording - Trainer’s voice of delivering the

lesson to the class.

Visual Recording - Only information on the white board

or trainer

Monitoring of Study - Your computer screens maybe

monitored by your trainer, you will received a warn if you

are miss using the internet

Student will be notify when recording will take place

Page 16: Diploma of Business - Student Induction

Welcome (message from the CEO – Judi Cook)

About Productivity Partners (mission statement, Vision Statement, contact details, transport and

accommodation )

Enrolment Procedures (online process and change of address)

Recognition of Prior Learning

(credit transfer and rules)

Page 17: Diploma of Business - Student Induction

Student Records / Data Management (Confidentiality of records and assessments)

Academic and Administration Staff

(staff assistance, notices, Dress Code, Code of Conduct, Misconduct policy, monitoring

of course progress, unsatisfactory performance, students services, academic

calendar)

Qualifications on offer

(flexible learning, assessment, plagiarism)

Policy Information (Assess and Equity, OHS, Sexual Harassment, complaints & appeal,

computer facility access, code of Ethics, conflict)

Page 18: Diploma of Business - Student Induction

Car Parking There is NO Parking on the

premises

Available Parking: First street on the left (Duke Street) after the rail line bridge on

Buckland road

Council parking near the Church on Chapel Street

Parking at Toombul Shopping Centre and walk up to the

college

Page 19: Diploma of Business - Student Induction

Mobile Phone Etiquette while in a

Learning Environment

1. Turn Your Mobile Ringer Off

Set to vibrate, meeting or silent

Different ring tones can be annoying

Trainer and students will know how offend you get calls

2. Use your Mobile only for important calls

What is Important

Family Emergencies – something which must be dealt with

immediately (child sick at school or day care)

Response for Job Interview – if you have to report to your JSA /

Centerlink or information about an interview appointment

Not Important

Family member ringing for a chat about your cousin

Friend calling to chat about your face book page or organising to

go for a night out on the town

Page 20: Diploma of Business - Student Induction

3. Don’t bring your mobile into the restroom (toilet)

This should apply anywhere Why?

Never know who’s in there

Person on the other end of the line will hear all the bathroom sounds

Invasion of other people’s privacy

4. Bring your mobile phone into a learning environment

Set to vibrate doing this will be tempted to see who it’s from

This is rude

Clear signal to your trainer that your mind is not 100% on your study

Attend calls during your break

REMEMBER – THERE WAS A TIME BEFORE

WE HAD MOBILE PHONES

Page 21: Diploma of Business - Student Induction

Welcome to our new Learning

Management System

• To enhance your learning experience we are introducing a

new Learning Management system (LMS)

• The LMS will allow you to download and upload

assignments, communicate with your trainer and each other

and allow your trainer to provide you with interactive

assessments.

Page 22: Diploma of Business - Student Induction

• All assignments submitted via LMS are saved on the

Productivity Partners server and backed up on a continuous

basis.

• You will be able to access your course from any computer

once you have logged into the LMS.

• You will be able to submit your assessment items at any

time of the day or night using the LMS.

Page 23: Diploma of Business - Student Induction

Register Productivity Partners

We have been advised that some of our

students are not getting the emails that we are

sending out to you. This is apparently due to

Spam filters blocking these messages.

Please ensure you add our domain

productivitypartners.com.au to your safe

sender list within your email accounts

Page 24: Diploma of Business - Student Induction

So…Let’s enroll/create your user name and log

in into your course in the LMS.

• Open Internet Explorer on the computer.

• From your web browser type

http://moodle.productivitypartners.com.au and strike your enter key

Page 25: Diploma of Business - Student Induction

Welcome to our new Learning

Management System

Click on the

Create new account

link located under the

Login button

Page 26: Diploma of Business - Student Induction

If you have already clicked on the Login button you will get this

screen…don’t panic, you can create a new account from here

Just click on the create new account

button at the bottom of the screen!!

Page 27: Diploma of Business - Student Induction

Create your new account by filling in the boxes Note: username must have at least 6 characters 1 digit, 1

lower case and 1 uppercase

City / town is

your suburb

you live E.G

Nundah

This must be your BIRTH

name, as this will be the

name issued on your

Qualification

Page 28: Diploma of Business - Student Induction

Learner Unique

Identification

(LUI) number you

are issued with

when studying

Please always

choose the option

from the drop down

box

Ensure you have

either an email

or phone contact

details

Page 29: Diploma of Business - Student Induction

Payment Option will be

QPPP Funding (free

jobseeker)

Agent officer is your Job

Service Provider E.G.

Max Employment,

Mission Australia

Please advise of suburb

location (Admin will

search contact details if

required)

Page 30: Diploma of Business - Student Induction

Once you have

accepted the

declaration click

on the create my

new account

Page 31: Diploma of Business - Student Induction

If you have a page display like this you will need to go back and check the

error you may have made and correct it, or not enough information has

been given

E.G. you have followed

the instruction on the

password

Page 32: Diploma of Business - Student Induction

When you have created the account you will receive

this message, click on the continue button

Page 33: Diploma of Business - Student Induction

Welcome to our new Learning Management System

• The LMS has now sent you an email confirming your

registration, you will need to click on the confirmation link

in your email to be able to login to our LMS.

• Please open a new tab, login to your email (via webmail)

and find the email sent by our LMS.

Page 34: Diploma of Business - Student Induction

Find the email from LMS and click on the confirmation of

registration link

Page 35: Diploma of Business - Student Induction

Click on Introduction to Vocational Education

Page 36: Diploma of Business - Student Induction

Click onto Introduction in the left hand corner

Page 37: Diploma of Business - Student Induction

Click on the Training Needs Analysis Document and

Upload

Page 38: Diploma of Business - Student Induction

Click on the document – Training Needs Analysis

Read the instructions

carefully

Page 39: Diploma of Business - Student Induction

Go through and answer the question to the best of

your ability

Page 40: Diploma of Business - Student Induction

1st Screen – save your document

Saving your document as stated on the

instructions - Your name_TNA

Close the document

2nd Screen – Save your document to the

desk top How to save your documents

Page 41: Diploma of Business - Student Induction

Once you have closed your document return back to Training Needs Analysis

Document and Upload using the yellow tool bar

Under Upload this file

Click on the Browse Button

Page 42: Diploma of Business - Student Induction

Click on the Desk

Top Button on the

left hand side

Find your document you saved with your name _TNA

Page 43: Diploma of Business - Student Induction

Double click on the document

This page will appear with writing next to the browse

button

Page 44: Diploma of Business - Student Induction

File uploaded successfully

Click the continue button

Page 45: Diploma of Business - Student Induction

The document should be displayed

Complete the remaining documents following the

same process

Page 46: Diploma of Business - Student Induction

Next Exercise Click Self Assessment

Page 47: Diploma of Business - Student Induction

Please read the instruction carefully,

click on attempt

Page 48: Diploma of Business - Student Induction

Answer the question to the best of your ability by clicking on the

circle next to the answer you wish to choose

Page 49: Diploma of Business - Student Induction

Once you have completed all the question click on

SUBMIT ALL AND FINISH

Page 50: Diploma of Business - Student Induction

All students will need to work through the following:

• Language, Literacy and Numeracy (Quiz questions)

• Word Skills Audit

• Excel Skills Audit

Information Technology Student’s ONLY to complete extra

exercise

• Quiz

Please read all instructions first, download your

documents as stated in the instructions.