Disaster Preparedness

OPGMA: EMERGENCY PREPAREDNESS

Eric Barrett & Rob Leeds

The Ohio State University Extension/OARDC

OHIO AGRICULTURAL RESEARCH AND DEVELOPMENT CENTER OHIO STATE UNIVERSITY EXTENSION

Risk Management


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OHIO AGRICULTURAL RESEARCH AND DEVELOPMENT CENTER

OHIO STATE UNIVERSITY EXTENSION

Risk Management• Perform a Risk Analysis

• Determine your actions

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Safety vs. Emergency

Safety PreparationsPutting in fire control systems

Making rules

Eliminating potential injury ‘items’

Equipment back-ups

Etc…………

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Emergency Preparedness

The National Fire Protection Association (NFPA)

“Activities, tasks, programs, and systems developed and implemented prior to an emergency that are used to support the prevention of, mitigation of, response to, and recovery from emergencies.”

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Why Be Prepared in Emergency Management?

• Emergencies and disasters do not discriminate - they can happen anytime, anywhere, and to anyone.

• Just as individuals and families must prepare for emergencies, so too must businesses. Preparedness helps to ensure the safety of people and assets, which in turn helps to protect the business investment itself.

•Agriculture operations are unique compared to other businesses.

Emergency Action Plans


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Emergency Action Plans

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What does it mean to be Emergency Ready?

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What’s your roadmap?

1. Start a plan page for each of our topics2. Set up a check-list for each plan page3. Set up a support team4. Start to work your plan into place5. Implement at your farm

Prepare…Respond…Recover…Improve

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Your Support Team

• Meet with local fire department, Health Department, EMA, Sheriff, Local Police, Attorney and Insurance Representative .

• Each team member has a Unique role

• Host a familiarization tour of your market and operation

• Provide a copy of finish product to team members.

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Starting the PlanEmergency contact numbers• Owner/operator’s phone• Fire/sheriff/squad• Gas/electric supplier• Health Department• Insurance provider• Neighbor/other person familiar

with operation• Equipment dealer• City, County, State orgs.• Other

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Property Map(s)• Directions to market• Maps with access points• Facility maps for buildings, • Landscape maps including wells, ponds,

lagoons, propane tanks, electric poles, etc.

Starting the Plan

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What’s your roadmap?

1. Start a plan page for each of our topics2. Set up a check-list for each plan page3. Set up a support team4. Start to work your plan into place5. Implement at your farm


Natural Disasters


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Natural DisastersStorms, Tornados, Floods, …

• City, County and State Emergency Management Agencies and Services are typically available for large disasters

• Insurance companies• Prepare for localized and seasonal

emergencies pop-up thunder storms localized flash flooding high winds

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Have 2+ Ways to Stay Informed of Weather Conditions:

• Local radio and TV stations • Cable television channels (i.e.The Weather Channel) can

provide up-to-date radar forecasts• Internet – many options. i.e. -The National Weather Service

Web site provides local weather forecasts, current warnings and radar images.

• Subscribe to notification services that deliver e-mail and text messages for local warnings & watches

• Purchase NOAA Weather Radio, with Specific Area Message Encoding (SAME) that can be programmed to deliver warnings for only your area

• Consider taking NWS Storm Spotter classes

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Designate a Storm Shelter

• Shelters should be structurally sound and not in danger of collapse during severe storms. FEMA has criteria of what constitutes an adequate area.

• Should provide protection from wind, blowing debris and lightning.

• Do not permit anyone to seek shelter near trees or other tall objects.

• Keep people away from doorways, windows, electrical appliances and plumbing.

• Wired telephones should not be used during thunderstorms because of the risk of electrocution, but cordless and cellular phones are safe to use.

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Natural DisastersStorms, Tornados, Floods,…

http://www.ready.gov/business

http://www.ready.gov/business

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Natural DisastersStorms, Tornados, Floods,…

http://www.sba.gov/content/disaster-preparedness

http://www.sba.gov/content/disaster-preparedness

Man-Made Disasters


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Fire

Class A – ordinary combustibles (wood, cloth, paper)

Class B – flammable liquids, gases, greases

Class C – energized electrical equipment

Class D – combustible metals

Class K – kitchen fires, specifically deep fryers

Letter classification given an extinguisher to designate the class or classes of fire on which it will be effective.

A B C D

Ordinary

Combustibles

Combustible

Metals

Flammable

Liquids

Electrical

Equipment

Kitchen

Deep Fryers

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• Emergency exit plans for all areas of the enterprise and train all staff on how to evacuate customers in the event of a fire or other emergency.

Fire

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Injuries & Medical Emergencies

Emergency Management• Plan & Educate (employees & visitors)•Employee Training

• Establish Emergency Protocol• Enable Emergency Vehicle Assess To All Areas • Have Employee Identified To Direct Emergency

Responders• Have Emergency Information Available• Fill Out Incident Report Form

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Animals Hand Washing Area

Injuries & Medical Emergencies

CDC Recommendations

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Equipment Failure

FinancialCredit card system

Tractor won’t start

Records unavailable

Tent destroyed by winds

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Lost Power/Utilities

Can you stay open?• Worth having generator?• Water for food service• Septic issues• Your payment systems

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Power Outage Section

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Traffic Accident• Train Staff To Call 911 And Give Location• Treat As An Off Farm Accident• Provide Emergency Access • Work With Officials To Mitigate Risk To

Emergency Responders

Traffic Accident

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Traffic Accident

Closed or Reduced access to farm• Create additional issues• Directing Traffic, who?

Security Emergencies


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Lost Child

• Preparing• Informing guests• i.e. – Cell# on a wristband• Informing Employes

• ‘Lost’ Child Incident• Utilize “CODE: Adam”

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Lost Child

• Communicate • Search• Reunite• Communicate

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Aggressive Guests

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• Bad Impression of market• Dispute could escalate • Removing from market

Aggressive Guests

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Shooting

One local sheriff recommends:

• Run• Hide • Fight/Re-group

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Shooting

• Mass shootings• Domestic Issues

Recover and Improve Practices


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Back to the roadmap…

1. Start a plan page for each of our topics2. Set up a check-list for each plan page3. Set up a support team4. Start to work your plan into place5. Implement at your market


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Who’s in charge? This is the communications person on the farm or Market.

• Every question goes to this one person

• It’s part of your plan• Do not deviate no matter what• Consider a professional PR person

Recover

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Recover

Public Relations Plan• Pre-plan initial responses based on

the categories we’ve reviewed• Run these by your support team• No response means they will talk to

‘anyone else’ who wants to comment on the situation.

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Recover

• Notifications– Insurance– Attorneys

• What to improve, how quick if any kind of suit being filed

– Others

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Media, Social Media & Emergency Management

• Customer ‘Posts’

• Your posts

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Get ideas from some experts, i.e. Red Crosshttp://www.redcross.org/www-files/Documents/pdf/SocialMediainDisasters.pdf

Media, Social Media & Emergency Management

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Improve Practices

• Revisit Plan• Address any holes you discovered• Update policies learned

– From EMA, Sheriff, police, attorney, etc.

• Update– Employee manuals– Employee training– Signage/postings

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Improve Practices

• Not just disasters at your farm or market

• Base on media stories of other operations:• Schools• Fairgrounds• Farms

• Update your plan based on what happened

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http://www.safeagritourism.com

Checklists:• Easiest way to

review regularly• Divided into

sections by emergency

Needs to be your own:• Use the models out

there• Base on our

categories• Review yearly

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Quick Access Guide

• Helps employees respond faster• Can be posted with fire extinguishers

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Quick Access Guide

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Quick Access

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Additional Resources

FEMA course for Tourism & Hospitalityhttp://training.fema.gov/EMIWeb/edu/empa.asp

http://www.sustainabletourismonline.com/awms/Upload/HOMEPAGE/AICST_Risk_management.pdf

Integration of Tourism into National Emergency Structures and Processeshttp://rcm.unwto.org/en/content/about-tourism-emergency-response-network-tern-0



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Summary

• Emergency preparedness is a form of business management. As you move forward in your business strategies, consider the risks and hazards that affect your business.

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Rob [email protected]

Eric Barrett [email protected]

http://directmarketing.osu.edu

Education

Disaster Preparedness