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This is a presentation about my HRD 849 evaluation project.
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An Evaluation Matrix
Urn Building Training ModuleSummary Report & Application
Rebecca S. Dunmyer
Clemson University
Dr. Stephen Bronack
MHRD 849
Background
• This training module was developed to introduce students to the basic concepts, tools, materials, and a demonstration of the urn building process.
– Standardized work process for the construction of solid oak urns.
– Uniformity
Training Purpose:
To standardize & simplify the urn building process
Training Goal:
Increase overall production & increase profit
Evaluation Objective
Learner/student satisfaction
Cost-savings
Performance improvement.
Cost Savings
**Cost savings directly effects company profit**
• Research into the company’s operational and financial records. – A comparison of data previous to the training implementation and the data that has
been collected since the implementation.
• An evaluation like this is a logical option for small companies.
Performance Improvement
• Data collected prior to the training was compared to the post-training state of scrap/damaged materials, daily production numbers, and written test performance.
Employee Satisfaction
Learner attitude
Content
Clarity of the training itself
Conclusion
• The company was able to determine the exact amounts for production costs, losses, profits, cost-savings opportunities, performance improvement percentages
• Worth was determined by comparing the cost of the training module implementation and the amount of money saved due to the implementation.
• The training greatly improved production numbers (through performance improvement) and increase profits (through scrap reduction and increased numbers for daily production).
Evaluation Question Tasks
Beginning
and Ending
Dates
Personnel Involved and Estimated CostsOther Resources
Needed
Total Task
Costs
Did this exercise improve
employee performance?
A ) Give the employees a test based on performance
objectives (contained in the training module materials)
** Test must be administered before & after training to
determine the most accurate result.
B) Scrap and lost time data should be gathered &
reviewed.
C) Record the results for review at a later time.
30 minutes
* Once
before &
once after
training has
taken place.
* Each employee will be testing for a one time,
30 minute window.
* *Minimal effect on production**
* 16 hrs of clerical time @ $20/hr
* 3hrs decision maker time @ $55/hr
* A quiet room to
serve as the
testing area.
$320.00
$165.00
$485.00
Did this implementation bring
forth any cost savings
strategies?
C) Research & evaluate training effect on scrap,
production rates, etc.
B) Perform a cost & savings analysis for the company to
reflect the time after implementation.
D) Review results & prepare data for decision makers.
2-4 work
days
* Human resources & accounting personnel
employees should devote their time for this
evaluation
***(Data preparation)***
* 12 hrs of clerical time @ $20/hr
* 10 hrs managerial assistance from a total of
5 managers @ $32/hr
* 8 hrs accounting assistance @ $21/hr
$240.00
$1,600.00
$168.00
$2,008.00
How did the learners rate their
overall training experience?
E) Develop a simple employee satisfaction survey.
F) Administer the survey to each employee
1-2 work
days
* Each employee will be testing for a one time,
15 minute window.
** Minimal effect on production**
* 5 hrs of clerical time @ $20/hr
* 1 hr of managerial assistance @ $32/hr
* Volunteers to
distribute & collect
surveys.
$100
$32.00
$132.00
Were goals met after
implementation?
G) Perform an analysis to determine whether or not
production numbers increased after the implementation of
the training program.
H) Determine whether or not any increase in production
was correlated with the new training or not.
1 week from
start to finish
* Operations personnel employees should
devote their time for this evaluation
***(Data preparation)***
* 8 hrs of clerical time @ $20/hr
* 30 hrs time of 5 managers @ $32/hr
* Site conference
room
$160.00
$4,800.00
$4,960.00
To what extent did the exercise
serve its intended purpose?
I) Stakeholder evaluation of the cost savings analysis,
research, performance improvement, and surveys to
determine the program worth.
**Worth usually based on profit increases, cost savings
vs. product implementation cost (of the training module
itself).
1 work day
* Staff/management level employees only
should devote their time for this evaluation
***(Data preparation)***
* 12 hrs of clerical time @ $20/hr
* 10 hrs time of 5 decision makers @ $55/hr
* Conference
room or offsite
meeting location
* Rent for location
$150.00
$240.00
$2,750.00
$150.00
$3,140.00
$10,725.00
Post Training Expectations
**Given the information in the handouts,
the employee should be able to produce 20 solid oak urns in 8 working hours**
**Given the information in the handouts and by using the allotted tools, the employee should be able to correctly assemble 90% (18 urns) of the completed lot so that it does not require and reworking or touch ups.**
Goal: 20 urns in an 8 hr work day, 18 of which pass inspection on the first try.
Costs
Finished urn profit: $275.00 (per unit @ a retail price of $300.00)
Estimated cost of building material: $25.00 (per urn unit)– (1) 1X6”X6’ Oak board– (1) 1X10”X12” – Wood glue– 1 inch nails– (1) sheet of 80 grit sand paper– (1) sheet of 180 grit sand paper– Wood stain of choice– Paste wax finish– Cloth rags– (2) 1” Phillip’s head screws– Wood putty– Tack cloth
Other cost (lost time, scrap, etc): $250.00 (per 40 hr work week)
Evaluation Results
Reduced scrap & lost time: 90% reduction falls at $225.00 (per 40 hr work week) X 52 = $11,700.00 saved per year.
Daily production total achieved (pre training): 9 urns in an 8 hr work day – $309, 375.00 - $11,700.00 = $297,675.00 (yearly profit)
Daily production total achieved (post training): 22 urns in an 8 hr work day – $314,600.00 + $11,700.00=$326,300 (yearly profit)
Total cost savings: $28,625.00Total training costs: $350.00 (including trainer fees)Training evaluation costs: $10,725.00
Thank you!