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Julián M. Drault ePEXO emBlue julián m. drault enviar emails vs e-mail marketing Wednesday, December 2, 2009

EmBlue UTDT Dic 09

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Page 1: EmBlue UTDT Dic 09

Juliá

n M

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ult

ePEXOemBlue

julián m. drault

enviar emails vs e-mail marketing

Wednesday, December 2, 2009

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http://www.emailawards.com

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• 6.8 billones de personas• 1.7 billones de usuarios Internet• 210 billones de mails x día• 123 mails promedio x día

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• 6.8 billones de personas• 1.7 billones de usuarios Internet• 210 billones de mails x día• 123 mails promedio x día

85% mail es SPAM

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34%

66% false positives

correctamente id

85% mail es SPAM

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filtros

35%

11% 6%

29%blacklist

otros

mix

métodos de depuración del correocontenidos HTML (puntuación) - volumen - spam traps - listas negras

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Forgot PasswordThe information needed to reset your password has been posted to your email address. Please be sure to check your junk mail / spam filter if you do not see the message in your Inbox.

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1 2 3

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Jun 2009

A survey on Marshal Limited's website (an e-mail and Internet content security company) showed that 9.3% of the 622 respondents had bought something from a spam email.

1

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t

visitas

2

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$

• Deliver Rate (DR)• Bounce Rate (BR)• Open Rate (OR)• Click Through (CTR)• Click to Open Rate (CTOR)• Viral Rate (VR)• Viral to Open Rate (VTOR)

CONVERSION RATE

$

3

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NO50%

SI50%

Dejaste activa la última cuenta de mail que dejaste en desuso ?

NO50%

SI50%

Calificás el correo como BASURA en vez de presionar REMOVER ?

NO50%

SI50%

Creás cuenta/s "fantasma" para acceder a ciertos servicios ?

El usuario ...

Wednesday, December 2, 2009

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NO50%

SI50%

Tenés una BBDD con información adicional al email / nom / ape ?

NO50%

SI50%

Segmentás y personalizás cada uno de tus envíos ?

NO50%

SI50%

Retroalimentás tu BBDD con el resultado de c/ campaña ?

El e-mail marketer ...

Wednesday, December 2, 2009

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SCYLLA

CHARYBDIS

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Wrapped Around Your Finger

You consider me the young apprenticeCaught between the Scylla and CharybdisHypnotized by you if I should lingerStaring at the ring around your finger

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. de partida campañas

conversionfunnel

base de contactos

mails enviados

aperturas

clicks

viral

clickstream

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• La Base (BBDD)

• La Pieza• El Servicio• Periodicidad• Tamaño base• etc.

t

complejidad

flyer

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Nombre Apellido Mail Promo 1 Promo 2 Texto especial Link 1

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vicente lopez

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Martín

Marcela Diego Marcos

los Martes tenemos la agenda vacía

Mails ofrezcamos un 25% de descuento por el baño

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Todos los Jueves del mes te damos un 25% de descuento en el baño de tu mascota !!!

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Martín

• Nombre ?• Apellido ?• Nombre Mascota ?• Ultimo baño / corte?• Dirección ?• Casa / Depto ?• Atendido por ?• Tipo de corte ?

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Nombre Apellido Mascota Nacimiento

Ultimo Baño

Domicilio Casa / Depto

Atendido x

Tipo de corte

Foto

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De: Marcela - de Pluto Coiffeur Subject: Jorge, tenemos tu regalo perfecto para Daisy

Jorge,

Quería avisarte que éste y todos los Martes del mes vas a poder traer a Daisy a darse un baño y corte americano con un 25% de descuento.

Si estás interesado, confirmame al 4141.4141 o a mi mail así arreglo con Marcos que lo pase a buscar por tu depto de Rivadavia 881 a la hora que dispongas.

Sds. y un beso para Daisy.

MarcelaPluto Coiffeur

Wednesday, December 2, 2009

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• Deliver Rate (DR)• Bounce Rate (BR)• Open Rate (OR)• Click Through (CTR)• Click to Open Rate (CTOR)• Viral Rate (VR)• Viral to Open Rate (VTOR)

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0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

Oct 08 Nov 08 Dic 08 Ene 09 Feb 09 Mar 09 Abr 09 May 09 Jun 09 Jul 09 Ago 09 Set 09 Oct 09

Bounce Rate (BR)

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0%

2%

4%

7%

9%

11%

13%

15%

18%

20%

22%

Oct 08 Nov 08 Dic 08 Ene 09 Feb 09 Mar 09 Abr 09 May 09 Jun 09 Jul 09 Ago 09 Set 09 Oct 09

Open Rate (OR)

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0%

1%

2%

3%

4%

5%

6%

Oct 08 Nov 08 Dic 08 Ene 09 Feb 09 Mar 09 Abr 09 May 09 Jun 09 Jul 09 Ago 09 Set 09 Oct 09

Click Through (CTR)

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0%

2%

4%

7%

9%

11%

13%

15%

18%

20%

22%

Oct 08 Nov 08 Dic 08 Ene 09 Feb 09 Mar 09 Abr 09 May 09 Jun 09 Jul 09 Ago 09 Set 09 Oct 09

Click to Open Rate (CTOR)

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http://www.emblue.com.ar/

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SCYLLA

CHARYBDIS

CONCLUSIONES

• BBDD + segmentar + personalizar• HTML email friendly• benchmark• La Odisea ;-)

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GRACIAS ... :)

julián m. [email protected]

http://classmyth.blogspot.com

Wednesday, December 2, 2009