Iqra Azam10-arid-300BSIT(5-A)

Emotional Intelligence Theory

Content Define Emotion Define Intelligence Define Emotional intelligence Theory Difference between EQ & IQ Emotional intelligence Model Ability model Mixed model Trait model

Emotion The word emotion includes a wide range of

observable behaviors, expressed feelings, and changes in the body state.

Why emotions??

With out feeling and emotions we will be like robots.It is the feeling and emotions, our likes and dislikes that give our life meaning that make us happy or unhappy, fulfilled or dissatisfied and that to a large degree decide our course of action and even on our health.

Intelligence The ability to acquire and apply knowledge

and skills.

Emotional Intelligence

Emotional Intelligence is the ability of an individual to deal successfully with other people , to manage one’s self, motivate other people, understand one's own feelings and appropriately respond to the everyday environment . Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions.

History Salovey and Mayer actually coined the term emotional

intelligence in 1990.

Emotional intelligence was popularized in 1995 when psychologist Daniel Goleman wrote his book, Emotional Intelligence: Why It Can Matter More Than IQ.

What Is the Difference Between EQ and IQ? Emotional Quotient (EQ) is a way to measure how a

person recognizes emotions in himself or herself and others, and manages these emotional states to work better as a group or team.

Intelligence Quotient (IQ) is a value that indicates a person's ability to learn, understand, and apply information and skills in a meaningful way. The major difference between EI and IQ is what part of a person's mental abilities they measure: understanding emotion or understanding information.

Emotional Intelligence Model According to Salovey and Mayer, There are three

main models of EI:

1) Ability model2) Mixed models(usually subsumed under trait EI)3) Trait model

1) Ability model

Perceiving Emotions: The first step in understanding emotions is to accurately perceive them. In many cases, this might involve understanding nonverbal signals such as body language and facial expressions.

Reasoning With Emotions: The next step involves using emotions to promote thinking and cognitive activity.

Understanding Emotions: The emotions that we perceive can carry a wide variety of meanings. If someone is expressing angry emotions, the observer must interpret the cause of their anger and what it might mean. For example, if your boss is acting angry, it might mean that he is dissatisfied with your work or that he's been fighting with his wife.

Managing Emotions: The ability to manage emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspect of emotional management.

2) Mixed Model

Five factor of Mixed model:

Self awareness Self regulation Motivation Empathy Social skills

Self awarenessThe ability to recognize emotion and mood. The major elements of self-awareness are: Emotional awareness: Your ability to

recognize your own emotions and their effects. Self-confidence: Sureness about your self-

worth and capabilities.

Self RegulationControl on your mood or emotion. Self-regulation involves Self-control: Managing disruptive impulses. Trustworthiness: Maintaining standards of honesty. Conscientiousness: Taking responsibility for your own

performance. Adaptability: Handling change with flexibility. Innovation. Innovation: Being open to new ideas.

MotivationTo motivate yourself for any achievement requires clear goals and a positive attitude. Motivation is made up of: Achievement drive: Your constant striving to improve

or to meet a standard of excellence. Commitment: Aligning with the goals of the group or

organization. Initiative: Readying yourself to act on opportunities. Optimism: Pursuing goals persistently despite

obstacles and setbacks.

EmpathyThe ability to recognize how people feel is important to success in your life and career. An empathetic person excels at Service orientation: Anticipating, recognizing and meeting

clients’ needs. Developing others: Sensing what others need to progress. Leveraging diversity: Cultivating opportunities through

diverse people. Political awareness: Reading a group’s emotional currents

and power relationships. Understanding others: Discerning the feelings behind the

needs and wants of others.

Social skillsThe development of good interpersonal relationships. Influence: Wielding effective persuasion tactics. Communication: Sending clear messages. Leadership: Inspiring and guiding groups and people. Change catalyst: Initiating or managing change. Conflict management: Understanding, negotiating and

resolving disagreements. Building bonds: Nurturing instrumental relationships. Collaboration and cooperation: Working with others

toward shared goals. Team capabilities: Creating group to achieve collective

goals.

 3) Trait EI model

Trait EI is "a constellation of emotional self-perceptions located at the lower levels of personality. "In lay terms, trait EI refers to an individual's self-perceptions of their emotional abilities. Trait EI should be investigated within a personality framework.

Conclusion

EI includes knowing what your feelings are and using your feelings to make good decisions in life. It’s being able to manage distressing moods well and control impulses. It’s being motivated and remaining hopeful and optimistic when you have setbacks in working toward goals. It’s empathy; knowing what the people around you are feeling. And it’s social skill—getting along well with other people, managing emotions in relationships, being able to persuade or lead others,”

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