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ERP Implementation Process
http://embaitm.blogspot.com
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ERP Defined
Enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments as well as handle jobs such as order processing and production scheduling.
ERP vendors have expanded into applications such as supply-chain management, customer relationship management, and industry verticals.
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ERP Functionality
Finance
-General Ledger-Accounts Receivable-Accounts Payable-Procurement-Fixed Assets-Treasury Mgmt-Cost Control-Grant Management
Human Resources
-HR/Benefits Administration-Payroll-Self-service HR
e-Business
-eProcurement- Employee Self Service- e-Recruiting/e-Hiring- e-Filing- Citizen Access- Web-enabled transactions- e-Commerce
Transaction Engine
Core software that manages transaction flow among applications and handles tasks like security and data integrity
Customer Relationship Mgt
-Consistent user experience- Personalization of services- Realtime access- enterprise info
Supply Chain Mgmt
Planning, scheduling and fulfillmentapplications that address all procurement requirements across the enterprise
Data Analysis
Decision support software that lets senior executives and other users analyze transaction data to track business performance
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Characteristics of an ERP System
Includes business management software that enables finance and human resources in a completely integrated fashion
Enables high levels of integration across business functions and units
Provides for widespread sharing of data from a single information repository
Drives extensive business transformation and change management efforts
Requires high levels of implementation effort and support
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ERP Solution Components
Implementation
60%
Infrastructure20%
ERP Software 20%
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ERP Implementation Benefits Streamlines or eliminates inefficient manual
processes
Eliminates disparate stand-alone systems
Provides integrated, enterprise-wide common tools, processes and systems
Establishes a backbone structure that can be leveraged to handle all operational processes
Integrates and increases control of budgeting, planning and financial management processes
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Trends in the ERP Marketplace
Cost Effective Implementations for Large Enterprises
Rapid Implementation Methodologies Product expansion (tax collections, fleet
management) Internet/Intranet and Electronic Commerce Outsourcing and Application System Providers Application Management Services
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An ERP Start-up Roadmap Functional Requirements Analysis Procurement Strategy Proposal Evaluation Plan Analysis of Software / Implementation Resources Comparative Cost Analysis Software Demonstrations Site Visits Discovery Contract Negotiations Evaluation of Final Vendor Final Contract
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ERP Implementation Activities
• Package Integration (SAP,PeopleSoft, JDE, Oracle...)
• Software Environment Builds
• Enterprise-wide Infrastructure Planning/Design & Roll-out
• Interfaces and Conversions
• Data Warehouse Integration
• E-Business• Business Intelligence• Networking
• Design• Implementation• Tuning
Manage It... Change It... Implement It.. Operate It... Service It... Teach It...
• Change Mgment • Business Vision
and Goals• Process Analysis• Package Select .• Business Case• Bus. Process
Reengineering• Industry Best
Practices• As Is /To Be
Process Modeling • Fit-Gap Analysis• Policy Design and
Procedure Dev.• Readiness
Assessment• Organizational
Design• Communications
Plan
• Data Center Operations
• Application Development & Maintenance
• Network Station Management
• Network Operations & Support
• Platforms & Technology Services
• Installation/Customization & Maintenance
• Performance and Tuning
• Software Services• Planning/Design/
Install• Migration
Management• Problem Mgmt.
• Systems Mgmt.• Internet Enablement
• Web Site Design• Help Desk• Disaster Recovery• Business Resumption
Services
• Training Needs Assessment
• Custom Curriculum and Material Development
• CBT Development• End User Training
Classes• Train-the-
Trainers• Roll-out of
Training
•Prime Contractor Project Management
• Detailed Project planning and Tracking
• Communications Plan
• Subcontractor management
• Project Scope Control
• Financial Control •Project Oversight and Quality Assurance Reviews
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ERP Software Considerations
Support for Government Functionality JDEdwards Lawson Oracle PeopleSoft SAP
Platform and Database Technical Architecture Functionality Relative to Unique Processes and
Scope of Project
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ERP Systems Integrator Considerations
Successful ERP implementation track record
Established relationships and implementation practices with major ERP software vendors
Full range of ERP implementation skills from software selection to post-production support
Use of structured ERP implementation methodology and project management tools and techniques
Ability to address unique terms and conditions
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Project Critical Success Factors
Leadership commitment Communication Full-time staff Professional project management Phased implementation approach Scope management Business transformation and change
management Job-specific end-user training Focused issue resolution Post implementation support
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