Operations Effectiveness

Operating Budgets See Little GrowthNational operating budget average

$4.2 $4.3 $4.4 $4.4 $4.5 $4.5 $4.6

$0.3 $0.3 $0.3 $0.3 $0.3 $0.3 $0.3

$0.0

$1.0

$2.0

$3.0

$4.0

$5.0

$6.0

2007 2008 2009 2010 2011 2012 2013

$/G

SF

Facilities Operating BudgetNational Average

Daily Service Planned Maintenance

$4.16 $4.30 $4.49 $4.38 $4.52 $4.45 $4.59$4.15 $4.32 $4.39 $4.40 $4.42 $4.50 $4.55

$0.22$0.23

$0.24 $0.25$0.27 $0.29

$0.29

$0.31$0.32 $0.35 $0.35 $0.35 $0.36 $0.37

$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013

$/G

SF

Daily Service Planned Maintenance

$5.22 $5.33

Budgets Not Keeping Up With InflationOperating budgets averages

Public Private

Maintenance Coverage Rates Continue to IncreaseTrend continues across public, private and nationwide

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

100000

2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013

Tota

l GSF

/FTE

Maintenance CoverageGSF per FTE

National Average Public Average Private Average

Custodial Staffing is also IncreasingSeen on public, private and nationwide levels

0

5000

10000

15000

20000

25000

30000

35000

40000

45000

2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013

Tota

l GSF

/FTE

Custodial CoverageGSF per FTE

National Average Public Average Private Average

Energy Use

Significant Reductions in Normalized ConsumptionNational average for energy consumption

-10%

-8%

-6%

-4%

-2%

0%

2%

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

2007 2008 2009 2010 2011 2012 2013

% C

hang

e Si

nce

2007

BTU

/GSF

Normalized Energy ConsumptionNational Average

Fossil Consumption Electric Consumption Percent Change of Total Consumption

-4%

-3%

-2%

-1%

0%

1%

2%

3%

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000

2007 2008 2009 2010 2011 2012 2013

% C

hang

e Si

nce

2007

MM

BTU

Average Total Energy UseNational Average

Fossil Consumption Electric Consumption Percent Change of Total Consumption

Average Energy Use Flat Since FY07Finding efficiencies in existing space to balance new construction

Use of Natural Gas Continues to GrowMajor change in short timeframe

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2007 2008 2009 2010 2011 2012 2013

Campus Fuel MixNational Average

Natural Gas Other Fuel Types

-14%

-12%

-10%

-8%

-6%

-4%

-2%

0%

0

1

2

3

4

5

6

2007 2008 2009 2010 2011 2012 2013

MTC

DE/

Stud

ent F

TE

Avg. Utility Emissions per Student FTENational Average

Utility GHG per StudentPercent Change since 2007

Normalized Utility Emissions FallingBoth normalized metrics falling at similar rates

-14%

-12%

-10%

-8%

-6%

-4%

-2%

0%

0

2

4

6

8

10

12

14

2007 2008 2009 2010 2011 2012 2013

MTC

DE/

1,00

0 G

SF

Avg. Utility Emissions per 1,000 GSFNational Average

Utility GHG per 1,000 GSFPercent Change since 2007

“Ask Sightlines”Response

Low Energy Consumption Keeps DroppingIncrease in PM supports lower energy consumption

Regional Peer Avg.

Regional Peer Avg.

Within the top 10% of lowest consuming institutions in

Sightlines’ database

13

Increasing Focus on Systems, Envelope, & Infrastructure

Five year average investment: $2.97/GSF

11%

10%

20%

35%

24%

Project Spending Mix

Building Systems Envelope Infrastructure Space Renewal Safety/Code

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

FY08 FY09 FY10 FY11 FY12

$/G

SF

Project Spending $/GSF

14

Increasing Focus on Systems, Envelope, & Infrastructure

Five year average investment: $2.97/GSF

11%

10%

20%

35%

24%

Project Spending Mix

Building Systems Envelope Infrastructure Space Renewal Safety/Code

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

FY08 FY09 FY10 FY11 FY12

$/G

SF

Project Spending $/GSF

Leaner Operating Expenses

-

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

$ / G

SF

Total Operating Actuals

Peers

15

Total Avg. $6.12Total Avg. $5.61

Sample

$0

$1

$2

$3

$4

$5

$6

$/G

SF

Daily Service

Daily Service Below Peer AverageOperating with fewer daily service resources; trending down

Institutions ordered by tech rating

Daily Service Over Time

$0.0

$0.2

$0.4

$0.6

$0.8

$1.0

$1.2

$1.4

$1.6

$1.8

$ / G

SF

Planned Maintenance

Planned MaintenanceIncreased PM efforts has improved in-house PM performance

Institutions ordered by tech rating

$0.13$0.26 $0.27

$0.12

$0.31 $0.29

2011 2012 2013

Sample PM

In-House External