Facilitation In Business Analysis

• One of the most critical skills of the Business Analysis is the Facilitation. In other words, it is a skill area and a key activity in business analysis. Facilitation is not exclusive to the business analysts, but for the business analysts the facilitation is particularly important. Because the business analysts are required to manage the requirement gathering workshops and meetings.

Facilitation Needs•Facilitate Consensus•Requirements Elicitation•Requirements Workshop•Document Analysis•Focus Group•Creative Thinking •Formal Stakeholder session•Strategic Planning•Interview•Storyboards, Screen Flows•Risk Assessment

Techniques of Facilitation

•Building an Agenda•Techniques for facilitated Meetings•Gap Analysis•Multi-Voting•Brainstorming•Model Types•Impact/Effort Grid•T-Charts or Force Field Analysis

Business Analysis Body Of Knowledge Process Outline

PurposeDescriptionIntended AudienceProcessUsage Considerations

Objectives That Improves Facilitation Skills Of A Business Analyst• Recognize the value and benefits

of effective facilitation• Use a five-step facilitation

process• Use tools and techniques to

engage participants• Use techniques for managing

group decisions• Identify various behaviors and

use techniques to manage them

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PPT Created By : Bay3000 (Project Management Course Toronto)