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Forging a new path in Montreal: Universal Design in Higher Education Roberta Thomson Andrea Miller-Nesbitt November 12 th , 2015

Forging a new path in Montreal: Universal Design in higher education

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Page 1: Forging a new path in Montreal: Universal Design in higher education

Forging a new path in Montreal: Universal Design in Higher EducationRoberta ThomsonAndrea Miller-NesbittNovember 12 th, 2015

Page 2: Forging a new path in Montreal: Universal Design in higher education

Agenda• Context—Why UD? Why now?

• What is Universal Design?

• Universal Design for Learning

• Current Initiatives

• What can I do?

Page 3: Forging a new path in Montreal: Universal Design in higher education

Context•Canadian Context

•Quebec Context

•McGill Snapshot

Page 4: Forging a new path in Montreal: Universal Design in higher education

Pop Quiz!In 2011, what percentage of undergraduate students in Canadian University’s self-identified as having a disability?

a) 4%

b) 5%

c) 7%

d) 9%

Page 5: Forging a new path in Montreal: Universal Design in higher education

Canadian Context

(Canadian University Survey Consortium, 2011)

2

4

6

8

10

1998 2000 2002 2004 2006 2008 2010 2012

Percentage of UG students who self-identify as having a disability

%

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Pop Quiz!In 2012-2013, what percentage of students with disabilities in Quebec had a ‘traditional’ disability (sensory, motor or neurological impairment)?

a) 20%

b) 35%

c) 50%

d) 68%

Page 7: Forging a new path in Montreal: Universal Design in higher education

8000

7000

6000

5000

4000

3000

2000

1000

0

2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

AD(H)D, Mental Health, LD, ASD

Quebec Context

(Comité interordres, 2013)

Sensory, motor or neurological impairments

Page 8: Forging a new path in Montreal: Universal Design in higher education

Pop Quiz!Which disability currently represents the largest population of students registered with McGill’s Office for Students with Disabilities?

a) Attention Deficit Hyperactivity Disorder

b) Mobility Impairment

c) Mental Health

d) Learning Disability

Page 9: Forging a new path in Montreal: Universal Design in higher education

Organic impairment

15%

Pervasive develop. disorder

1%

Motor impairment

11%

Visual impairment2%

Multiple impairments

17%

Learning disability13%

ADHD13%

Hearing impairment

1%

Mental health disorder

27%

OSD Registered Students

(Office for Students with Disabilities, McGill University, 2012)

Page 10: Forging a new path in Montreal: Universal Design in higher education

What is Universal Design?

Page 11: Forging a new path in Montreal: Universal Design in higher education

• Universal Design = UD

• Originated in the 1960’s in

architecture by Ron Mace

• Each retrofit often solves only

one local problem

• Retrofitting can be costly $$$

• Many retrofits aren’t practical

History and OriginUniversal Design philosophy and theory

Page 12: Forging a new path in Montreal: Universal Design in higher education

• Curb cuts• Access Ramps• Electric Doors• Pictograms• Closed Captions (CC)• Easy use door handles

More Examples of UD

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Universal Design

“The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.”(Connell, B., et al., 1997)

(“Signpost” symbol; blog.thenounproject.com/)

Page 14: Forging a new path in Montreal: Universal Design in higher education

7 Principles of Universal Design1. Equitable use

2. Flexibility in use

3. Simple and intuitive use

4. Perceptible information

5. Tolerance for error

6. Low physical effort

7. Size and space

(Connell, B., et al., 1997)

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Inclusion and UD

Accommodation Universal Design

Access is a problem for the individual

Access is a problem because of barriers that exist in the environment

Access is achieved through retrofitting

The environment is designed to be usable by all

Access is retroactive Access is proactive

Access is specialized Access is inclusive

Access is consumable Access is sustainable

Page 16: Forging a new path in Montreal: Universal Design in higher education

Think

• Accessible and non-accessible

environments for you or others you know

• Barriers or access experienced

Pair up and share your experiences

Your Experience of Design

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UD to UDLFrom Universal Design (UD)

To Universal Design for Learning (UDL)

UD

UDL UDI UID

Structural environments

Learning environments

Page 18: Forging a new path in Montreal: Universal Design in higher education

Universal Design for Learning

Recognition network:How we gather facts, perceive and categorize the information we are receiving

Provide multiple, flexible methods of presentation

Strategic network:How we organize our ideas, plan tasks and solve problems

Provide multiple, flexible methods of expression

Affective network:How we are motivated, challenged and interested by what we are learning

Provide multiple, flexible options for engagement

(Centre for Applied Special Technology, 2012)

Page 19: Forging a new path in Montreal: Universal Design in higher education

UDL Responds to DiversityDesign learning environments using multiple pathways

with course content for:

◦ perceiving,

◦ engaging,

◦ action & expression

Student Diversity:

age, race, gender, cultural background, learning

preferences, etc.

Page 20: Forging a new path in Montreal: Universal Design in higher education

UDL is proactive course design that creates

flexible, accessible learning environments

for diversity of learners in today’s classroom.

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Rethink the averageDesign to the edges

Video link: http://tedxtalks.ted.com/video/The-Myth-of-Average-Todd-Rose-aSection show: 7:30 to 8:42

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Chantier 3 Project DescriptionThree-year collaborative project funded by

Quebec government (MEESR) began December 2013

Five Montreal area post-secondary partners

Goals of Project

1. Identify key facilitators & stressors of faculty in their use of the principles of UDL in their teaching practices.

2. Creation of an online, accessible, user-friendly, bilingual toolkit to support faculty in their implementation of the UDL framework.

Follow us on Twitter @UDLChantier3

Page 23: Forging a new path in Montreal: Universal Design in higher education

Project Findings

Environment & Engagement

Interaction with Students

Technology

LMS - Learning Management Systems

ICT - Information Communication Technology

AT - Assistive Technology

Page 24: Forging a new path in Montreal: Universal Design in higher education

Accessibility•“… disability can be framed as a mismatch between the needs of the individual and the service, product or environment offered. It is therefore not a personal trait but a relative condition.

•"… accessibility can be defined as the ability of the system to match the needs of the individual. Whether a system is accessible is relative to the requirements, goal and context of each individual user. As an example, if all information in a class is delivered in audio form, a student who is blind may not be experiencing a disability, while the student who has difficulty understanding the language may be experiencing a disabling barrier.

•"… disability is not one side of a binary but a multifaceted spectrum. Accessibility is also not a separate or segregated part of the design process but an integral part of design that affects all users.”

(Ontario Council of University Libraries, 2014)

Page 25: Forging a new path in Montreal: Universal Design in higher education

• Think About Accessibility Early◦ Design phase

•Legislation/Policies◦ World Wide Web standards WCAG 2.0◦ Accessibility for Ontarians with Disabilities Act, 2005

(AODA)

•Accessible Readings

◦ PDF’s – OCR needed or Scannable option on copy machine

•Open Ed Resources/BC Toolkit◦ BCcampus & Centre for Accessible Post-secondary Education

Resources BC (CAPER-BC). ◦ Open access textbooks

Accessibility

Page 26: Forging a new path in Montreal: Universal Design in higher education

Why libraries?

“Libraries should use strategies based upon the principles of universal design to ensure that library policy, resources and services meet the needs of all people.”(ASCLA)

“To eliminate systemic barriers and deliver equality of opportunity to all Canadians living with disabilities, we will consult with provinces, territories, and other stakeholders to introduce a National Disabilities Act.” (Liberal Party of Canada)

“…promotes the right of people with a print disability to equitable access to all library and information services and supports international and territorial legislation that fights disability discrimination.” (IFLA)

Page 27: Forging a new path in Montreal: Universal Design in higher education

ACRL Standards …awareness of communication needs of different learning styles, and adjusts [accordingly]…

…learner-centered course content…

…integrates appropriate technology into instruction to support experiential and collaborative learning…

…presents instructional content in diverse ways…

…avoids excessive jargon…

…modifies teaching methods and delivery to address different learning styles, language abilities, developmental skills, age groups, and the diverse needs of student learners…

3.1, 6.3, 6.6, 6.7, 9.2, 9.4, 12.2

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Library improvement Survey for emerging clientele•Assessment of branch libraries

◦ Checklist with 18 criteria

◦ Based on A checklist for making libraries welcoming, accessible, and usable

◦ Online guide summarizes library environments and describes accessibility features

◦ 8 short videos showing library

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Library improvement Survey for emerging clientele•User survey

◦ 10 questions mix of multiple choice, 5 point Likert and open comment

◦ Sent to all 2nd year and above OSD registered students

◦ Distribution of respondents by level of study and faculty was representative of OSD registered students

◦ Internal report used for planning

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1. Improvement of privacy-related study space features (66%)

2. Adjustable chairs (49%)

3. Areas for group study for up to 4 students (46%)

4. Adjustable lighting (44%)

5. Adjustable or variable height desks (35%)

Suggested improvements (environment)

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Suggested improvements(workshops)

1. Online videos (pre-recorded, with no chat features) (61%)

2. Drop-in, in-person workshops (53%)

3. Webinars (live, with chat features) (32%)

4. Other (3%)

Page 32: Forging a new path in Montreal: Universal Design in higher education

“…I have never used the physical library. To me the library is an internet address and is of no purpose unless it is electronic…” (Visually impaired grad student)

“Walking to the libraries is not very accessible… too many stairs or have to go around the library to access”

“I have not been to a workshop for a while because I find the pace too fast…”

“…Maybe some better sound-proofing or sand-blasted glass would make that room more private.

“Any accessibility features…could also be mentioned during workshops / info sessions for all students to hear”

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Video link: https://www.youtube.com/watch?v=CtRY_1mZWWgSection show: 5:36 to 6:20

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Accessibility and Libraries

http://bit.ly/1WMPNXw

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Think

• Accessible and non-accessible

environments/services for your library users

• Barriers or access experienced by library users

Pair up and share your experiences

Library Users Experience of Design

Page 37: Forging a new path in Montreal: Universal Design in higher education

ReferencesBC Campus OPEN ED (2015). Retrieved from http://open.bccampus.ca/2015/02/26/introducing-the-b-c-open-textbook-accessibility-toolkit/

Burgstahler, Sheryl. (2012). Equal access: Universal design of libraries - A checklist for making libraries welcoming, accessible, and usable. DO-IT. University of Washington. Retrieved from http://www.washington.edu/doit/Brochures/Academics/equal_access_lib.html

Canadian University Survey Consortium. (2011). CUSC 2011 undergraduate university student survey: master report. Retrieved from http://www.cusc-ccreu.ca/publications.htm

Chodock, T., & Dolinger, E. (2009). Applying universal design to information literacy: Teaching students who learn differently at Landmark College. Reference & User Services Quarterly, 49(1), 24-32. http://www.jstor.org/stable/20865172

Comité interordres. (2013). Integrer les nouvelles populations etudiantes en situation de handicap aux etudes superieures: Mission possible! Retrieved from https://docs.google.com/file/d/0B2z2oz4ckHW6RldJYW5YcVEwNjQ/edit

Connell, B., R., Jones, M., et al. (1997). The principles of universal design. Retrieved from http://www.ncsu.edu/www/ncsu/design/sod5/cud/about_ud/udprinciplestext.htm

Ontario Council of University Libraries. (2014). Accessibility information toolkit for libraries. Retrieved from http://ocul.on.ca/accessibility/

Web Content Accessibility Guidelines (WCAG) 2.0 (2008). Retrieved from http://www.w3.org/TR/WCAG20/

Zhong, Y. (2012). Universal Design for Learning (UDL) in Library Instruction. College & Undergraduate Libraries, 19(1), 33-45. doi: 10.1080/10691316.2012.652549